GetawayDealz.com Reviews 

532
TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

I enjoyed GetawayDealz customer service... And I enjoyed my stay at Westgate Resort... Clean & well staffed... Thank you.... We stayed two nights & the room was really nice.... makes staying in reg... See more

Rated 1 out of 5 stars

Worst vacation experience ever! Haven’t tried a “Time Share” resort in over 20 years…and not sure why on thought it would have been better…

Rated 5 out of 5 stars

I felt very comfortable from the beginning w this being a real deal. Nothing was hidden. It is exactly what they say. We actually wanted to buy the condo but for our travel job it wasn’t in the right... See more

Rated 5 out of 5 stars

It’s truly an amazing place to escape for few days or actually have a vacation with your love ones. One thing that I would say that should improve better is when giving the extended hours to the clien... See more

Company details

  1. Travel Agency

Written by the company

GetawayDealz.com is a leading provider of highly discounted vacation deals to some of the most popular destinations in North America, Mexico, Asia, and the Caribbean. We are able to provide these highly discounted vacation deals in exchange for guests agreeing to attend a 90-120 minute sales presentation of our resort partner's vacation ownership programs and products. We believe that if we offer the best deals and service, we can continue to build upon the success we have enjoyed since founding the company in 2010. We look forward to serving you and helping you to book your dream vacation.


Contact info

3.9

Great

TrustScore 4 out of 5

532 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 2 weeks

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3.9

All reviews

(532)

32 reviews in the last 12 months

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Rated 1 out of 5 stars

This place is definitely a scam

This place is definitely a scam
This place is definitely a scam! I have NEVER had any resort, hotel, motel etc, ask my age, place of employment, if I am married or single. What is my level of income, and didn't qualify me due to my income level per year, then she quickly hang-up the phone when I told her I'll do a review on her. They are fishing for information and I should have knew something was wrong. I would not advise giving out your personal information. SCAMMERS!!!!

22 March 2025
Unprompted review
GetawayDealz.com logo

Reply from GetawayDealz.com

Hello Vai.
The reason why we are able to offer our packages at up to 85% discount is because these promotional offers require an up to a 2 hour sales presentation at the Resort to learn about our Resort Partner’s vacation Ownership Programs. The demographic requirements are set forth by our Resort Partners, not us, and they are all listed on the website under the Offer’s “Terms & Conditions.” The last thing that we want to do is to sell this package to someone that does not qualify because the penalty for purchasing the package without qualifying would result in an additional charge of the full rack-rate of the resort stay. Our packages are not a scam but there are qualifications to meet to purchase which not everybody meets. We can understand why this would be disappointing to someone who does not qualify or want to answer the questions.
If you have any further questions about the qualifications and whether you meet them, we are always happy to assist you: 888-541-5714.
Regards,
The Getawaydealz Team

Rated 1 out of 5 stars

This place is definitely a scam

This place is definitely a scam! In my 30 + years of living I have NEVER had any resort, hotel, motel etc, ask my age, place of employment, if I am married or single, etc. They are fishing for information and I should have knew something was wrong when the person sound like they were from India 🤣. I ended the call I would not advise giving out your personal information. KEEP YOUR INFORMATION SAFE!! I paid full price for me and my family getaway and I did not have to worry about having my information stolen. You have been WARNED!!

3 March 2025
Unprompted review
GetawayDealz.com logo

Reply from GetawayDealz.com

Hello.
The reason why we are able to offer our packages at up to 85% discount is because these promotional offers require an up to a 2 hour sales presentation at the Resort to learn about our Resort Partner’s vacation Ownership Programs. The demographic requirements are set forth by our Resort Partners, not us, and they are all listed on the website under the Offer’s “Terms & Conditions.” The last thing that we want to do is to sell this package to someone that does not qualify because the penalty for purchasing the package without qualifying would result in an additional charge of the full rack-rate of the resort stay. Our packages are not a scam but there are qualifications to meet to purchase which not everybody meets. We can understand why this would be disappointing to someone who does not qualify or want to answer the questions.
If you have any further questions about the qualifications and whether you meet them, we are always happy to assist you: 888-541-5714.
Regards,
The Getawaydealz Team

Rated 1 out of 5 stars

Bad for knowledge

We excited to do Made reservation for Westgate hotel good deal price But I found out more information by gateway deals They asked me Stupid questions my personal see How much I earned high level only !! They don’t qualify me because of my low income and senior citizen! Omg that company sucks !

20 January 2025
Unprompted review
GetawayDealz.com logo

Reply from GetawayDealz.com

Hello.
The reason why we are able to offer our packages at up to 85% discount is because these promotional offers require an up to a 2 hour sales presentation at the Resort to learn about our Resort Partner’s vacation Ownership Programs. The demographic requirements are set forth by our Resort Partners, not us, and they are all listed on the website under the Offer’s “Terms & Conditions.” The last thing that we want to do is to sell this package to someone that does not qualify because the penalty for purchasing the package without qualifying would result in an additional charge of the full rack-rate of the resort stay. Our packages are not a scam but there are qualifications to meet to purchase which not everybody meets. We can understand why this would be disappointing to someone who does not qualify or want to answer the questions.
If you have any further questions about the qualifications and whether you meet them, we are always happy to assist you: 888-541-5714.
Regards,
The Getawaydealz Team

Rated 5 out of 5 stars

They make you feel welcome.Good…

They make you feel welcome.Good hospitality, good front desk.The parking was nice good.People all around will go again

1 July 2024
GetawayDealz.com logo

Reply from GetawayDealz.com

Hi Billy,

Thank you so much for your positive feedback. We are glad you were happy with our services and look forward to assisting you in
the future.

Getawaydealz
Customer Service

Rated 1 out of 5 stars

Scam

I tried to make a reservation through the website. The deal was 89 dollars. When I completed the reservation, it mentioned that I had to call this number. When I called the representative asked several questions, which were not relevant to the booking. After that, he told me that I was not qualified for that offer and told me that I had to pay 650+ dollars for the same package.

11 September 2024
Unprompted review
GetawayDealz.com logo

Reply from GetawayDealz.com

Hi Shafaul,

I am very sorry you had a bad expierence when setting up your booking. It is not our intention for this to happen to you. Please feel free to give us a call if you want further assistance on this. Thank you for your feedback. You can give us a call at 888-541-5754 Mon-Fri 10am-6pm EST. We would be happy to assist you in any way we can.

Getawaydealz
Customer Service

Rated 5 out of 5 stars

The person I talked to guided me to get…

The person I talked to guided me to get the perfect room for my mini vacation .

19 August 2024
GetawayDealz.com logo

Reply from GetawayDealz.com

Hi Chandra,

Thank you so much for your feedback and taking the time to post a review. We are very happy that you had a great experience with our team. We look forward to your business in the future.

Thank you

Getawaydealz Customer Service

Rated 1 out of 5 stars

Ruined my Birthday

I purchased the $99 vacation at Westgate. Then upgraded to a larger room so in total it was $249. It slept 8 people and the kids were comfortable. The representative said I had to take a 90 minute tour. It was several hours of torture. It happened to be my birthday. This was a terrible experience from the tour to the subpar outdated hotel. Made for an awful birthday and time I can never give back. There should be a law against how long you can legally keep someone in the sales room. And if there is they didn’t tell us because I would’ve left. We had a 2 bedroom right by the pool which was nice but then I started to look around and it was low budget everything. The furniture was old and peeling. The sinks would not drain. The kitchen sink drained into the dishwasher and the dishwasher was difficult to latch. The shower had no hot water. The Airconditioner did not get cold in our room. Do not do it! There are better places to have nicer experiences in Orlando. I do not recommend.

17 August 2024
Rated 5 out of 5 stars

Everything was fine

Everything was fine

16 August 2024
GetawayDealz.com logo

Reply from GetawayDealz.com

Hi Rolando,

Thank you so much for your review. We really appreciate your feedback and we are glad you had a great experience with our services.
We look forward to serving you in the future.

Getaway Dealz Customer Service.

Rated 5 out of 5 stars

Great

Great customer service

12 August 2024
GetawayDealz.com logo

Reply from GetawayDealz.com

Hi Tiana,

Thank you so much for your review. We really appreciate your feedback and we are glad you had a great experience with our services.
We look forward to serving you in the future.

Getaway Dealz Customer Service.

Rated 5 out of 5 stars

Their deal,communication,and sponsorship

Their deal,communication,and sponsorship

15 August 2024
GetawayDealz.com logo

Reply from GetawayDealz.com

Hi David,

Thank you so much for your review. We really appreciate your feedback and we are glad you had a great experience with our services.
We look forward to serving you in the future.

Getaway Dealz Customer Service.

Rated 5 out of 5 stars

Very Friendly and Professional.

Very Friendly and Professional.

12 August 2024
GetawayDealz.com logo

Reply from GetawayDealz.com

Hi Brenda, Thank you so much for posting your review. We are very happy that you were pleased with our services. We look forward to serving you in the future.

Getawaydealz Customer Services

Rated 1 out of 5 stars

Nothing was like it was stated when…

Nothing was like it was stated when making the reservation.

5 August 2024
GetawayDealz.com logo

Reply from GetawayDealz.com

Hi Steve,

Thank you so much for reaching out to us and sharing your feedback. We are really sorry to hear that there was miscommunication with making your reservation. We would definitely like to talk with you about what exactly happened. Please call us at 888-541-5754 at your earliest convenience. We look forward to hearing from you.

Getawaydealz Customer service

Rated 5 out of 5 stars

Get away

Friendly service

5 August 2024
GetawayDealz.com logo

Reply from GetawayDealz.com

Hi James, Thank you so much for your review. We really appriciate you feedback. We are very happy you are please with our service. We look forward to serving you in the future.

Getawaydealz Customer Service

Rated 5 out of 5 stars

My first vacation

It was a great experience

8 August 2024
GetawayDealz.com logo

Reply from GetawayDealz.com

Hi Shafi,

Thank you so much for your review. We really appreciate your feedback and we are glad you had a great experience with our services.
We look forward to serving you in the future.

Getaway Dealz Customer Service.

Rated 4 out of 5 stars

Well the reservationists wasn't clear I…

Well the reservationists wasn't clear I thought I was getting a king size bed instead of a queen.

1 August 2024
GetawayDealz.com logo

Reply from GetawayDealz.com

Hi Doris,

Thank you so much for your review. We really appreciate your feedback and we apoligize for the miscomminication. It is our goal and hope for you to have a smooth experience. With that said we are glad that the rest of your experience went well. We look forward to serving you in the future.

Getawaydealz Customer service

Getaway Dealz Customer Service.

Rated 5 out of 5 stars

Quick trips

It was an easy good experience.

12 July 2024
GetawayDealz.com logo

Reply from GetawayDealz.com

Hi Kristin,

Thank you so much for your review. We really appreciate your feedback and we are glad you had a great experience with our services.
We look forward to serving you in the future.

Getaway Dealz Customer Service.

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