I regret ever signing up to this. Avoid at all costs Multiple attempts were made to take payment from my bank account An unauthorised payment for £9.51 was taken from my bank and an additional... See more
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Phoebe contacted me , in connection with processing my refund. Very helpful and apologetic. Good service Edit- This is a lie, the company is a scam in order to get a refund you must put on a rev... See more
Company replied
Nicholas and team are very knowledgeable about the services offered. The team is very helpful. There is a quick response to queries. The team promptly responds and resolves issues that the customers m... See more
Customer Service A++ Customer Service was there every step of the way with providing assistance, answering questions and were very pleasant and professional! I cannot say how helpful and quick to res... See more
3.9
Great
312 reviews
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similar experience to others - not good
similar experience to others, it is a subscription web site which has likely taken details from a transaction and you are then signed up for a monthly debit - details hidden somewhere in the text .... not exactly a decent way to run a business
12 August 2024
Unprompted review
Reply from Get2move
Dear Mr N ,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@get2move.club for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
I never signed up for this and do not…
I never signed up for this and do not know where or how you got my details.
After numerous requests to cancel and remove my details, you still try and debit my account.
It will be interesting to see if I do get a refund and that you do not still try an debit my account.
4 July 2024
Unprompted review
Reply from Get2move
Dear John ,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@get2move.club for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
I had a problem but they have a really…
I had a problem but they have a really friendly staff
2 August 2024
Unprompted review
Ayla was lovely great support
Great customer service
Ayla very approachable very understanding
Lovely to deal with
Thanku
1 August 2024
Unprompted review
Reply from Get2move
Dear Imran,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@get2move.club for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Reply from Get2move
Dear Rachel,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate you account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@get2move.club for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
It's been 2 months now waiting for my…
It's been 2 months now waiting for my refund tf.
10 July 2024
Unprompted review
Stole money from my account
7 July 2024
Unprompted review
Reply from Get2move
Dear Isis,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate you account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@get2move.club for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
My issue has been resolved
My issue has been resolved. They gave me a refund
29 June 2024
Unprompted review
That you Raj for quick response
That you Raj for quick response, course wasn’t want I was looking for.Regards Dave
30 June 2024
Unprompted review
Their customer service is second to none
Their customer service is second to none
20 June 2024
Unprompted review
Awaiting to see how the experience goes, but so far so good.
The Support team at Get2move have been very helpful. Now waiting to see how the experience goes.
12 June 2024
Unprompted review
Reply from Get2move
Dear Marga ,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@get2move.club for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Great service and very friendly team
11 June 2024
Unprompted review
This company have taken money from my…
This company have taken money from my account without my authorization. How can I get back my money taken from me?
4 February 2024
Unprompted review
Reply from Get2move
Dear bong,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@get2move.club for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
I was browsing through this app
I was browsing through this app, and then started getting charged, I never went on it again, a good 6 months later I got a call from a kind gentleman telling me I was owed a refund.
23 September 2023
Unprompted review
Customer service feedback
Jeremy was Polite, clear and to the point of the call. Really appreciate the quality service from him.
11 June 2024
Unprompted review
I never heard of this get2move club and…
I never heard of this get2move club and took money out from my account
5 June 2024
Unprompted review
Reply from Get2move
Dear cloe,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@get2move.club for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
I needed yo cancel my subscription and…
I needed to cancel my subscription and they contacted me and got it sorted!
26 April 2024
Unprompted review
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