Geoff Cox Reviews 

81
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, customers are really happy with this company. Reviewers consistently praise the staff for being friendly, knowledgeable, and professional, making the entire experience easy and pleasant. Many highlight the exceptional customer service and attention to detail, noting that team members go the extra mile to ensure satisfaction. The purchasing process is often described as straightforward and relaxed, without any pushy sales tactics. Customers also appreciate the thorough and detailed handovers for vehicles, ensuring confidence for new adventures. The after-sales service receives high praise, with many reviewers returning for subsequent purchases and noting that any issues are handled efficiently and speedily. This consistent support and positive experience lead many to recommend the company and express loyalty for future needs.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, knowledge, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent attention and... See more

Product

Customers had positive experiences with product, often praising the condition and value of their purchases,... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and proactive staff who... See more

User experience

Consumers consistently report positive user experiences, describing them as excellent from start to finish.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Geoff Cox made the whole experience of buying a motorhome as complete novices very easy. They are such a friendly bunch who really know their stuff, and we felt very reassured purchasing a... See more

Rated 5 out of 5 stars

This was the second new motorhome we’ve bought from Geoff Cox and what brought us back was the warmth and genuine support we’ve received from everyone in the team. We’ve worked particularly closely w... See more

Rated 5 out of 5 stars

Called in on our way back off holiday to browse, Joe and Deborah showed us some Motorhomes and advised us on specifications for what we needed. 3 weeks later we picked up our "dream" motorhome with no... See more

Rated 5 out of 5 stars

Deborah and the team at Geoff Cox Leisure made purchasing our new Wildax Meteor campervan a pleasure and a straightforward process. Deborah was very helpful and proactive in answering all of our quest... See more


Company details

  1. Car Dealer
  2. Motor Vehicle Dealer
  3. Used Car Dealer

Written by the company

"EST. 1967, Geoff Cox is an award-winning official Subaru dealer, Mitsubishi Service Centre and used car dealership in Derby and the Midlands area. Explore the range of new Subaru cars on offer at our Derbyshire showroom as well as carefully selected premium used cars for sale. Geoff Cox Automotive are also an approved dealership for the Motability scheme. Our fully equipped workshop is able to provide all major services for all makes and models, we're also a registered MOT centre and a manufacturer approved service centre for Subaru and Mitsubishi. We have been providing specialist automotive services in the Derby, Nottingham, Belper and Matlock areas for over 55 years. View the range of vehicles in stock or visit our Derby showroom.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

81 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(81)

68 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look