gentlebands.com Reviews 229

I’ve bought two rings from this website. They were both beautiful and very sturdy good quality. My fiancè recently lost his while burying a childhood pet. Gentle bands got back to me immediately and is sending us a new one free of charge. I recommend this website highly. They are great.

The ring is gorgeous and Im very happy with it. The materials used are very visible and gives it a unique appearance. Its a gift I'll treasure for ever. Thank you for your work its greatly appreciated!

I wish I saw these reviews before purchasing... 7 months in and the wood has already disconnected from the metal. I'm sure they'll replace it but I would not recommend it.

Ordered a ring, arrived within a week to the UK but didn’t look like the photos. Emailed to return and was advised they would offer a free return or an exchange. I asked to return the ring for a full refund as stated on their website and have been met with further emails offering an exchange but no return details! It’s becoming a nightmare trying to return for the “free return” stated on their website!
AVOID!

TERRIRBLLEEE. Been contacting for MONTHS, sent me nothing the first time, postage was faulty and was never delivered to me the second time and this time they send me the container WITH NO RING. Omg don’t waste your time !

i just placed my order i really hope i get my order

The tracking info is useless. My order has been sitting in Compton California for SIX days says it is in transit to USPS!! We are in Phoenix AZ, what is going on? I get automated responses telling me to be patient.
NEVER AGAIN!

After waiting 2 weeks the order was seized by government for fraudulent postage. Their response was something happened to your shipment in transit - we will ship you another one .

The Radiance, size 11.5 is perfect. Due to dementia, my husband has misplaced or lost 2 high dollar rings. Even the least expensive ring at a jewelry store was $1000. The Radiance is heavy and looks good! He's a happy man. The ring was misplaced last week, I contacted Gentlebands because I still wanted to write a review. The company offered to replace free. Good news 2 days later it was found in a small black box in the nightstand drawer.

Not sure, based on my experience how anyone could give this place less than a five star review. I originally wasn’t satisfied with the first ring that was purchased and they replaced it. Totally free of charge. Sarah has been nothing but kind, understanding, and quick to resolve any issues that we’ve had. I want 100% recommend this company if you are looking for a wedding band for your husband.

First off the customer service is excellent, they are quick with email correspondence. Everything about the ring is wonderful including the packaging. The engraving is perfect. I highly recommend them for a unique gift.
When I told my man I got him a ring he said he didn’t wear jewelry but when he saw it he liked it so much he put it on immediately!

I could not give them more praise, I had ordered the “Falling Star” ring for my partner and it was delivered with in 2 weeks of ordering. Emily from GB tech support was super helpful with absolutely everything and I could not recommend them enough!

I bought "The Aerosmith" band for my fiancé- his choice. I got the ring 4 days after ordering. It is beautiful, fits him perfectly, and he is very happy with his new ring. I would definitely recommend this brand and would not hesitate to buy from them again.

Truly, would recommend gentlebands to others. The service, response time, and shipment was great. Not to mention the quality and design of the ring I ordered. I love it, and I am excited to share it with my future husband.

I would like to give this company more than just 5 stars. I am truly amazed with the craftsmanship that went into the creation of my ring. It turned out better than I had imagined. I did, however, order the wrong size, and they went ABOVE AND BEYOND with creating a new one in my correct size. I was told to keep the other ring at no additional cost😳. What company would actually do that???? The customer service I received has been nothing but gracious and outstanding. I urge you to give this company a try. They are so worth it

Would give it a zero if I could. If you are a legal representative, you need to sue this company. Probably a gold-mine of legal action against this horrible place. They definitely use fake pictures, seem to likely use child labor to make the rings or they bulk order them from a crap company that does. They use an AI bot as their "genuine human customer service". Disgusting company built on lies. I think that all of us need to realize that we cant be putting in high amounts of our money into anything online unless it is with a single person that you can communicate with directly. We all need to start calling around our local communities and finding unique jewelers, and keep our money at home. Screw these cheap online companies that care only for maximizing their profit. Really, starting to just see the internet purchasing realsm as worse than a cheap flee market. At least there you can talk to a human about your problems.

My ring was lost and I was sent the same exact ring, inscription and all, very promptly. Would definitely come back! Great customer service!

Please don’t order from this company I ordered a ring for my husband’s special 60 th birthday and did not get it. Total scam shut them down

Amazing company that treats their customers right. They replaced my band 2x no questions asked. Super responsive, professional and amazing customer service. Highly recommend

I placed my order with GB, and a few days later, I received it. The package was good, and the ring was perfectly safe inside, but it was just a little too big for me, and unfortunately, the style wasn't for me. This was just a personal choice. So I reached out to GB, asking if I could try a free ring sizer, which they more than happily sent out. Then I asked for another style of ring, and what should I do with the current one? They said to hold on to it. Great trust.

Two more rings later, and I found my wedding ring. GB's communication and service were faultless. I am extremely happy with them and would definitely order from again. Thank you GB