Geeta Hair Reviews 

966
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 315 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the hair, describing it as soft, true to length, and free from shedding or unpleasant smells. Many people appreciate the natural look and feel of the wigs, often receiving compliments and finding them easy to maintain and style. Reviewers also highlight the excellent customer service, noting the team's kindness, responsiveness, and professionalism in assisting with inquiries and providing updates. However, some customers also noted issues with product accuracy, receiving wigs that did not match the advertised color, curl, or density, and sometimes had a synthetic feel or strong odor. A few other people also felt that the customer service was unhelpful or unresponsive when trying to resolve these discrepancies, particularly regarding returns or refunds. There were also instances where orders were significantly delayed or not received at all, leading to frustration and disappointment.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many expressing significant disappointment. Reviewers... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the hair as beautiful, soft,... See more

Order

People report ambiguous experiences with order, with many expressing significant dissatisfaction due to... See more

Customer service

Customers had ambiguous experiences with customer service, with many reviewers reporting positive... See more

Refund

Clients share negative opinions on refund, with many reviewers reporting significant difficulty obtaining a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is my 2nd Purchase of the same wig I purchased that I really liked. I'm planning to purchase it again. Geeta Hair Wigs are absolutely Beautiful, soft, great quality, easy to maintain & apply,... See more

Company replied

Rated 5 out of 5 stars

I had an amazing experience with Greeta Hair! The hair quality is top-tier — super soft, true to length, no shedding, and no smell. It blends perfectly and holds curls beautifully. Shipping was fast,... See more

Company replied

Rated 5 out of 5 stars

I’ve had a really positive experience with Geeta Hair so far. Their customer service has been kind, responsive, and very professional. They kept me updated and took the time to explain the process c... See more

Company replied

Rated 5 out of 5 stars

This is my third order, I really like these wigs they lasts me 6 months (removing each night). Quick and easy install - I’m not super knowledgeable re: wigs but I do wear them daily. I think... See more

Company replied


4.0

Great

TrustScore 4 out of 5

966 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(966)

332 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good quality

Good quality, great material

4 February 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 5 out of 5 stars

The product quality is consistently…

The product quality is consistently outstanding, exceeding my expectations every time.
I was completely impressed with their professionalism and customer service.” I highly recommend this business.

2 March 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 5 out of 5 stars

amazing company

I absolutely love this company. I am very well pleased, with their units. Also their service is wonderful. If you have any questions, they will gladly answer.

9 February 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 5 out of 5 stars

I love my wig Geeta never disappoint…

I love my wig Geeta never disappoint great site to order from will recommend.

14 February 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 5 out of 5 stars

Very good hair

Very good hair , very full , easy to wear

14 February 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 1 out of 5 stars

Don’t order there

Don’t order there. They are not honest at all. It’s bad quality and they won’t refund you like they mentionned on their website.

28 February 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
We sincerely apologize for any inconvenience caused and fully understand your frustration at this moment.
We are always committed to providing every customer with high-quality products and services, and we are eager to resolve this issue for you as soon as possible. We have attempted to locate your order, but unfortunately, we were unable to find a matching record with the information you provided.
To handle your request more efficiently, could you please send your order number to our email address at service@geetahair.com? When sending the email, kindly note Trustpilot in the subject line—this will help our customer service team locate and address your request promptly.
Alternatively, you may update your comment below with your order number attached, and we will contact you immediately upon seeing it.
We apologize again for the trouble caused and will do our utmost to resolve this matter for you quickly.
Thank you for your assistance!
Best regards,
GEETA Customer Service Team

Rated 5 out of 5 stars

I absolutely love the customer service…

I absolutely love the customer service and products received from Geeta Hair. This is my 10 unit from Geeta and trust me they do not Disappoint!! I’m in Love with this company and the wonderful customer service treatment. I was worried about not receiving my purchase before Valentine’s Day but thanks to great communication and speedy shipping-I received my purchase before Valentine’s Day and rocked my unit with grace & divaness💋. Thank you again Geeta 🩷

9 February 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 1 out of 5 stars

DO NOT ORDER!

I ordered natural WAVY hair and they send me a wig with tight curls! When I emailed them they tried to gaslight me, give me styling tips and 100 dollars off my next wig?! Yeah right! LADIES STAY AWAY if you know what is good for you! Go and listen to some of the reviews on the clock app it will save you time and money smh! Really really disappointed. GT86396
I have emailed SEVERAL times for a refund which you keep denying me! I've had to escalate with my bank!

5 February 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
We sincerely apologize for any inconvenience caused and fully understand your frustration at this moment.
We are always committed to providing every customer with high-quality products and services, and we are eager to resolve this issue for you as soon as possible. We have attempted to locate your order, but unfortunately, we were unable to find a matching record with the information you provided.
To handle your request more efficiently, could you please send your order number to our email address at service@geetahair.com? When sending the email, kindly note Trustpilot in the subject line—this will help our customer service team locate and address your request promptly.
Alternatively, you may update your comment below with your order number attached, and we will contact you immediately upon seeing it.
We apologize again for the trouble caused and will do our utmost to resolve this matter for you quickly.
Thank you for your assistance!
Best regards,
GEETA Customer Service Team

Rated 1 out of 5 stars

I have ordered a wig from this company…

I have ordered a wig from this company since 12/8 and now we’re into a week later and my product hasn’t shipped!! I thought this company was legit just like some of the other reputable hair sites I’ve ordered from before. Big mistake! I have emailed them so may times, with no response whatsoever mind you I need the wig this Tuesday 2/17. I have never had such horrible experience like this with a company before. I will file a complaint with my bank and file a complaint with the BBB.

8 February 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
We sincerely apologize for any inconvenience caused and fully understand your frustration at this moment.
We are always committed to providing every customer with high-quality products and services, and we are eager to resolve this issue for you as soon as possible. We have attempted to locate your order, but unfortunately, we were unable to find a matching record with the information you provided.
To handle your request more efficiently, could you please send your order number to our email address at service@geetahair.com? When sending the email, kindly note Trustpilot in the subject line—this will help our customer service team locate and address your request promptly.
Alternatively, you may update your comment below with your order number attached, and we will contact you immediately upon seeing it.
We apologize again for the trouble caused and will do our utmost to resolve this matter for you quickly.
Thank you for your assistance!
Best regards,
GEETA Customer Service Team

Rated 5 out of 5 stars

Great service

The team was so friendly and professional in dealing with my questions. I received updates on my delivery every step of the way and the hair is so quality!

5 February 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 5 out of 5 stars

I’m very impressed with the wig that I…

I’m very impressed with the wig that I received it’s very beautiful and came pre-plucked pre-curled and pre-breach. I’m very satisfied was just disappointed that the shipping took so long.

12 February 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear, thank you so much for your recognition and review! We are absolutely delighted to have earned your favor and truly value your affirmation.
We are also truly sorry that the long delivery time kept you waiting and disappointed you. We feel deeply apologetic. We have carefully noted your feedback and will fully optimize our production and logistics processes to provide you with a better shopping experience.
For any future needs or questions, we will answer and serve you wholeheartedly at the first time.
Thank you again for choosing Geeta Hair. We look forward to serving you next time 💛

Rated 5 out of 5 stars

I got my wig yesterday

I got my wig yesterday, the quality is good 😊 i have no regrets buying from them and they are so helpful, i will definitely buy again , what a good service and the delivery is quick.

12 February 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 5 out of 5 stars

Great customer service

Great customer service they really helped and offered a free pre bleach pre plucked service because I forgot to order it.

11 February 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 5 out of 5 stars

Got my hair today- a week after…

Got my hair today- a week after ordering! And I love all of it, bargain for my money, good quality and volume..Elsa helped with fast shipping, communication was great. Will definitely be getting another piece soon

9 February 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 5 out of 5 stars

Amazing hair

Amazing hair, soft and lush and the quality is amazing.

2 February 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 5 out of 5 stars

I’ve had a really positive experience…

I’ve had a really positive experience with Geeta Hair so far. Their customer service has been kind, responsive, and very professional
I have not yet received my order but the customer was quite effective.

3 February 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 5 out of 5 stars

Great quality

Every wig I’ve got from there is up to high quality standards. I bought a 30 inch black wig in may 2025 and the hair is still soft and silky. All wigs I’ve ordered have great security in the way it sits on your head because of all the adjustable band and grips. I will say the shipping is confusing. But overall great company.

4 February 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 5 out of 5 stars

Oohhh the customer service here is top…

Oohhh the customer service here is top notch !!! I mistakenly ordered a wrong lace size and it was corrected in 24 hours…

3 February 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 5 out of 5 stars

Best hair ever the lace is durable and…

Best hair ever the lace is durable and flawless .

5 November 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 4 out of 5 stars

Hair nice

Love this hair true to everything

29 January 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

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