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Review summary

Created with AI, based on recent reviews

Looking at 185 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, especially the remotes, for their perfect functionality and ease of programming. Many people highlight the excellent service, noting the helpfulness of the staff in identifying the correct product and providing clear instructions. The delivery service is consistently described as quick and efficient, with many orders arriving within a few days or even the next day. The ordering process is also commended for being easy and straightforward. However, some customers experienced issues with their orders, such as receiving a different or incorrect part. A few people also mentioned difficulties with pairing their remotes or not receiving their ordered item in a timely manner.

What people talk about most

Product

Consumers express satisfaction with the product. Many reviewers highlight its flawless operation since... See more

Service

Users describe positive interactions with service. Many reviewers highlight the first-class, efficient, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Order

Reviewers highlight positive aspects of order. Many customers found the ordering process easy, with some... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Order came through in couple of days. Remotes works perfectly, programmed and cloned different frequencies into one duplicate remote, GR20 UNI to be specific. Came with instructions which was slig... See more

Rated 5 out of 5 stars

What a great company. We needed some replacement Hormann garage roller door remotes. We ordered from GateRemotes Ltd and they were such a reasonable price. The YouTube clips and instructions includ... See more

Rated 5 out of 5 stars

We all rely a lot on our electronic devices. It is the moment , although rare, that after many years of reliability something doesn’t quite work. In my case through perpetual long term reliability wit... See more

Rated 5 out of 5 stars

My 2 garages shared 2 Gliderol zappers for more than 20 years until one was lost last year. The local garage door dealers declared them obsolete, leaving me with just one working until I discovered Ga... See more


Company details

  1. Security Equipment Store

Written by the company

Gate Remotes supply replacement remotes for garage doors, electric gates and much more. Easy to program gate remotes available to buy online today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

748 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent knowledge and first class…

Excellent knowledge and first class service.
Instructions were very clear and worked first time.
What I thought may be a try it and hope situation turned out to be easy peasy.
The price was half what my original installer wanted.

31 March 2025
Unprompted review
Rated 5 out of 5 stars

A remote you can depend on…

I was very pleased with my remote knowing that it was manufactured precisely for my garage door and I can depend on it to always work first time. It has a better reach than the original remote and although it was more expensive than some advertised online, I would recommend the extra price is well worth paying

2 May 2025
Unprompted review
Rated 5 out of 5 stars

Super helpful and knowledgeable team

Super helpful and knowledgeable team, wide range of stock and fast delivery. I was able to combine systems onto one (smaller) remote fob with 4 buttons thanks to their expert help. The fobs (and the receiver I bought) come with good instructions and they are always there to help. Can't fault them. Have purchased from them 3 times and will go back when I break something else!

18 April 2025
Unprompted review
Rated 5 out of 5 stars

Responsive and Helpful

Quick response to request for advice on correct remotes to replace older design, fast delivery and excellent customer service helping out with coding the new remotes

2 May 2025
Unprompted review
Rated 5 out of 5 stars

Website easy

Website easy. Managed to locate the remote I needed. It arrived the next day, and the instructions to use it were clear and easy to follow. Success within a few minutes! Thank you.

25 April 2025
Rated 5 out of 5 stars

Fantastic service on determining and…

Fantastic service on determining and supplying from stock 2 gate remote keys for a 15 year old and obsolete gate closing system. Well done to GateRemotes for making me a very grateful and relieved customer.
Paul Fox

3 March 2025
Unprompted review
Rated 5 out of 5 stars

New garage door remote easy to programme

Needed new Hormann Promatic garage door remote.
Arrived quite quickly after ordering.
When I asked GateRemotes for instructions for when I have no previous working remote, Lauren quite quickly & efficiently sent clear instructions and a friend & I got it programmed & working after just a short while. Lauren was very helpful.

18 March 2025
Unprompted review

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