Garment Printing Australia Reviews 

118
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Jason from garment printing is a pleasure to do business with. He goes above and beyond to get you the products your after. Quality of the products is fantastic. Delivery is fast. I look forward to co... See more

Rated 5 out of 5 stars

Outstanding service! Alvin on the Live Chat went above and beyond to help me find the exact shirt and colour I was looking for. Once I confirmed my choice, he quickly created the logo and organised th... See more

Company replied

Rated 5 out of 5 stars

Excellent, caring service from Garment Printing to get our sublimated polos ready in time for our community event. The sales rep Steve went above and beyond to make sure everything was perfect and del... See more

Company replied

Rated 1 out of 5 stars

Terrible service. Supplied incorrect quantity of ordered shirt sizes. Poor print quality Wrong positions of logo prints. Two weeks to reply to complaints and basically denied everything or didn’t... See more

Company details

  1. Custom T-Shirt Store
  2. Digital Printing Service
  3. Printed Clothing Store

Written by the company

Garment Printing is your one-stop shop for exceptional custom-printed garments. We specialise in various printing techniques and cater to businesses looking to boost their marketing efforts through unique, high-quality printed garments. We offer a comprehensive range of garment printing services, including DTG, DTF, Sublimation, Heat Transfer, Screen Printing, and Layer Transfer. Each service uses state-of-the-art technology and eco-friendly practices, ensuring sustainable yet high-quality results.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

118 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(118)

34 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible product & service

Terrible product & service! I received my jumpers & caps & the logos weren't centered & were crocked. Returned the products to them to be re-done & I am still waiting for them over a month later! Their communication is extremely poor & they couldn't care less that I have been inconvenienced. I will never deal with them again. YOU HAVE BEEN WARNED!

20 July 2022
Unprompted review
Rated 1 out of 5 stars

Bad customer service. Incorrect order.

I ordered 23 Hoodies for a racing community I run and was told the order would be to me in 3 weeks and ended up taking 4 weeks. This wasn't a massive issue as I still got them before the event I needed to take them to. Unfortunately I only received 18 of the 23 hoodies and 1 which was incorrectly sized. I was very happy with the print quality but was very unhappy with not receiving all my items. After contacting them straight away I was assured they are aware of the issue and are sending the 6 hoodies that day express to me. I waited another 2 weeks before getting a tracking number for the "hoodies that have been sent" and when finally receiving the delivery I was shocked to only find 3 Hoodies in there! I am STILL waiting for the final 3 hoodies which I have been told multiple times are "on there way" but still no tracking number. This has now been 7 weeks and i am very unsatisfied. Find another company to buy your merch from as this has been a terrible experience.

2 June 2022
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience! Avoid these guys for sure. Waited a month and the order was missing an expensive item. Could not get through to anyone and no email response.

26 May 2022
Unprompted review
Rated 1 out of 5 stars

Terrible service.

Terrible service.
Supplied incorrect quantity of ordered shirt sizes.
Poor print quality
Wrong positions of logo prints.
Two weeks to reply to complaints and basically denied everything or didn’t address concerns I raised.
Do yourself a favour and DO NOT use these guys.

24 May 2022
Unprompted review
Rated 1 out of 5 stars

Terrible Customer Service - Never Received Product

Great website and marketing to get my attention and order and money, initially.
Terrible customer service and I never received delivery of the items ordered and paid for. Items were shipped, but 'lost' in transit. I accept that things can go wrong, but they never replied to my email. Then I phoned, twice on different days, to be told that there was no-one onsite who could assist with resolving the problem. Then on the third call, it just rang out to a message service.

Mistakes happen, but in business, they are an opportunity to show how good your business is and how much it values its customers. In this case, Garment Printing Australia failed dismally and have lost my business.

3 May 2022
Unprompted review
Rated 1 out of 5 stars

Terrible service and poor quality product

Terrible service and poor quality product.
Spent $500 on 10 new work shirts. Logos started to peel off within a month. Had my employees return their 'new' shirts to me as it was bad for business having such poor quality shirts. Contacted garment printing and was told that we were probably washing them incorrectly. We had followed washing instructions on the shirts. No refund offered.

22 August 2021
Unprompted review
Rated 1 out of 5 stars

Terrible Service

Terrible Service. Spent over $1000 on work uniforms took ages to complete then when sent was lost in the post. I contacted them and they finally found them and they arrived but with 2 hoodies missing in the order. Rang them and they said they would redo and send been another 2 weeks and they still have not arrived. Rang every day with no satisfaction and never once has there been an apology. Steer clear of this place

7 July 2021
Unprompted review
Rated 1 out of 5 stars

6 weeks and counting.....

I have now waited nearly 6 weeks for my order of a jacket and one collared shirt. Once I followed up I was only then told that they were out of stock on one item and for me to change my decision. Why they didn’t tell me this to begin with I have no idea. No customer service at all, and I will be taking my company’s essential uniform needs elsewhere.

5 April 2021
Unprompted review

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