Garden Wildlife Reviews 

521
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional quality of the items, noting that plants and furniture consistently arrive in sturdy packaging and perfect condition. Buyers also appreciate the fast and efficient delivery service, praising drivers for being friendly and helpful when dropping off heavy items at customers' homes. Some people were dissatisfied with occasional delivery delays, mentioning that certain orders took several weeks or even months to finally arrive. Others also noted occasional issues with damaged packaging, missing components, or products arriving with minor manufacturing faults that required extra effort to resolve.

What people talk about most

Product

People report positive experiences with product, frequently praising the high quality and healthy condition... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising super fast shipping, helpful... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the healthy condition of... See more

Order

Clients share ambiguous opinions on order, as while some reviewers praise seamless online purchasing and fast... See more

Service

Customers felt high satisfaction with the service, praising helpful relations and fast, efficient delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'd ordered the Ascalon Blaisdon Arbour, ordering on website was straight forward no probs. Email communication good. Delivery was via FedEx, text/email updates from them were good and left the pa... See more

Company replied

Rated 5 out of 5 stars

As always garden wildlife gives a great service. Well packaged plant and no damage in transit. Quick in posting the plant off. Streptocarpus plant Celebration was in bloom with a lot of flower stems... See more

Company replied

Rated 5 out of 5 stars

Ordered Galanthus S. Arnott bulbs. When they arrived they were big healthy bulbs in bud and are now (a month later) flowering. Slightly confused to receive a text from DHL telling me my parcel from J... See more

Company replied

Rated 5 out of 5 stars

The plants arrived very quickly with care instructions which are very helpful. They arrived in perfect condition, very healthy. One or two were producing flowers which have now opened with beautiful... See more

Company replied



Company details

  1. Garden Center

About Garden Wildlife

Written by the company

Garden Wildlife was set up to source and supply great products to help UK gardeners attract more wildlife.

Many species of UK wildlife need as much help as possible and we see our gardens as the perfect oases to give them that help.

Whether you want to attract birds, butterflies, bees, hedgehogs or micro-invertebrates we'll be able to help you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

521 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(521)

162 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good price

Super fast delivery and a good price

27 February 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi, thanks for your review!

Rated 5 out of 5 stars

Excellent service

Great company. Everything was perfect, and the communication was great! I had an issue with my order that needed to be replaced, and they did it promptly. I would 100% recommend them.

23 February 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi Marc, thanks for your review. I'm glad to hear you had such a great experience!

Rated 5 out of 5 stars

Excellent product , extremely speedy delivery👍

Faultless service from company. The product is exactly as shown on website, arrived speedily, in perfect condition and was cheaper than any other seller
Will definitely use Garden Wildlife again !

24 February 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi, thanks for your review, I'm glad to hear you had a positive experience, we look forward to seeing you again!

Rated 5 out of 5 stars

Galanthus S Arnott

Ordered Galanthus S. Arnott bulbs. When they arrived they were big healthy bulbs in bud and are now (a month later) flowering.
Slightly confused to receive a text from DHL telling me my parcel from Jacques Amand was out for delivery (especially as order confirmation had said they were being delivered by Royal Mail) but all was well in the end!

13 January 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi, thanks for your positive review, we're happy to hear you are enjoying your bulbs

Rated 5 out of 5 stars

Purchase of Ascalon Hamilton Bakers Rack

Absolutely delighted with my purchase of the Ascalon Hamilton Bakers Rack. Just as shown in the illustration. Arrived two days after ordering it. Very well packed. So easy to assemble, just had to unfold it. Very study, no chance of it toppling over. Looks great in my kitchen diner.

26 January 2026
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Reply from Garden Wildlife

Thanks for your review! Great to hear this arrived in good condition and it works so well for you!

Rated 5 out of 5 stars

All good bulb size varied but I…

All good bulb size varied but I understand and except what I ordered as this is a difficult to find bulb and pretty rare.

21 January 2026
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Reply from Garden Wildlife

Hi, thanks for your review. I'm glad to hear you are happy with your bulbs

Rated 5 out of 5 stars

Great Company

I bought a Kindle Cracker bundle for a Christmas present. Unfortunately it wasn’t big enough so I asked if I could return it and buy the bigger size. There was no problem. A collection was arranged to suit me and I reordered a replacement which came in two days. Excellent service and a special thanks to Louis for his help.

20 January 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi Fi, I'm glad we were able to get this sorted for you! Hope you have a great week!

Rated 3 out of 5 stars

The product it quiet flimsy in…

The product it quiet flimsy in construction and the heat mat provided is too small for the tray, this means that only a section will maintain the correct temperature. The pictures of the product on the website show the mat covering the whole area but on closer inspection its showing a different Product on top which is miss leading. I have placed the Mat on an existing seed planter I have and it keeps the temperature of the soil at a fairly consistent 30C so happy with that aspect.

12 January 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi James

I am very sorry to hear that this item arrived with a smaller heat mat than expected. If this hasn't already been resolved for you could you please email our team at sales@gardenwildlife.com so our team can help you with this?

Kind Regards
Luke

Rated 5 out of 5 stars

First-class service from ordering to…

First-class service from ordering to delivery. The product is good quality and, being cheaper than other sites selling the same item, excellent value, plus free and fast delivery. We are very happy with our purchase.

5 January 2026
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Reply from Garden Wildlife

Hi Suze, glad to hear you are so happy with your order!

Rated 1 out of 5 stars

We ordered a Charles Taylor Deluxe…

We ordered a Charles Taylor Deluxe Utility Table size Extra large on 8th December from this company.
It still has not arrived!!
We have now requested a refund but no response yet.
14/01/26 I can now confirm that Louis has now refunded us without hesitation due to the warehouse delay.

8 December 2025
Unprompted review
Garden Wildlife logo

Reply from Garden Wildlife

Hi Sarah, thanks for getting in contact. To confirm, the order has been cancelled and refund has been processed for you. Regarding delivery, this item has a 2-4 week estimated delivery time, which as previously advised, can take longer over the Christmas period and was expected to arrive early this year.

Rated 5 out of 5 stars

I had purchased planters previously so…

I had purchased planters previously so was aware of the quality of the product. I contacted the company, ordered two more planters & was given a delivery date very quickly. They both arrived as expected, excellent quality as expected. Garden Wildlife is a friendly helpful company to deal with. I would definitely recommend them.

17 December 2025
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Reply from Garden Wildlife

Hi Mary, very happy to hear you are so happy with your experience shopping with us!

Rated 5 out of 5 stars

all was okay

all was okay, ordering and delivery

16 December 2025
Garden Wildlife logo

Reply from Garden Wildlife

Hi Brian, glad to hear there were no issues and you are happy with the order.

Rated 5 out of 5 stars

Just perfect

The clienr service was very helpful and responsive - I had a specific constraint about the delivery. What I bought what just as described and perfect.

16 December 2025
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Reply from Garden Wildlife

Hi Milvia, thanks for your review, pleased you are happy with your order and our service.

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