Garden Wildlife Reviews 415

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting that items are exactly as described, well-made, and of excellent value. Many people highlight the efficient and fast delivery service, with products arriving promptly and in perfect condition due to careful packaging. The ordering process is frequently described as easy and straightforward, and the overall service is considered faultless, leading many to express their intention to purchase from the company again. However, some customers also noted issues with delivery times, experiencing delays or receiving conflicting information regarding shipping carriers. A few people mentioned receiving damaged packaging or products that did not fully meet expectations, such as a heat mat being too small for its intended tray or a product being flimsier than anticipated. There were also isolated instances of orders not being fulfilled in a timely manner or communication being slow.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and value. Customers frequently praise the excellent... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and prompt delivery,... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the excellent quality of products,... See more

Order

Clients share positive opinions on order. Many customers found the online ordering process easy and... See more

Service

People report positive experiences with service. Customers consistently praise the great, prompt, and... See more

Based on these reviews

Rated 5 out of 5 stars

I'd ordered the Ascalon Blaisdon Arbour, ordering on website was straight forward no probs. Email communication good. Delivery was via FedEx, text/email updates from them were good and left the pa... See more

Company replied

Rated 5 out of 5 stars

Ordered Galanthus S. Arnott bulbs. When they arrived they were big healthy bulbs in bud and are now (a month later) flowering. Slightly confused to receive a text from DHL telling me my parcel from J... See more

Company replied

Rated 5 out of 5 stars

Good and hard ti find product at a competitive price. Didn’t have stock immediately, but kept me informed with regular communication. Also provided friendly and useful advice on request. Seemed like a... See more

Company replied

Rated 5 out of 5 stars

I bought a Kindle Cracker bundle for a Christmas present. Unfortunately it wasn’t big enough so I asked if I could return it and buy the bigger size. There was no problem. A collection was arranged to... See more

Company replied


Company details

  1. Garden Center

About Garden Wildlife

Written by the company

Garden Wildlife was set up to source and supply great products to help UK gardeners attract more wildlife.

Many species of UK wildlife need as much help as possible and we see our gardens as the perfect oases to give them that help.

Whether you want to attract birds, butterflies, bees, hedgehogs or micro-invertebrates we'll be able to help you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

415 reviews

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1-star

Replied to 66% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Absolutely fantastic quality ,service

Absolutely fantastic service brilliant quality and I have ordered again although I have called customer service regarding a few issues which was my mistake and the team appear young and hard work back and forth on phone.

All team brilliant customer services hard work

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent price. Phenomenal service. Quick response to query and followed up twice to check second part of delivery had arrived. Thank you

27 March 2026
Rated 5 out of 5 stars

Excellent sellers.

Excellent service. Replied quickly to my e.mails, and very helpful. Streptocarpus plants were very good and healthy and mostly in bloom when I got them. I would thoroughly recommend you try Garden Wildlife. Cannot wait to order again. Thank you.

24 March 2026
Rated 5 out of 5 stars

Top quality roses

Bought 3 potted roses and was very pleased when I receive them via the post . They were in beautiful condition and so healthy with lovely glossy leaves, better than if I had gone to a garden centre and selected them myself.

18 March 2026
Rated 5 out of 5 stars

Very good customer service

Very good customer service, replied with email response very quickly.

12 March 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi, thanks for your review. I'm glad to hear you are were please with our service

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