Garden Wildlife Reviews 

533
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the sturdy build and wonderful quality of the items, noting that plants and garden furniture arrive in fantastic, healthy condition. People also genuinely appreciate the prompt and efficient delivery service, explaining that packages frequently arrive ahead of schedule and feature secure protective wrapping. However, some customers also noted frustrating delays with their orders, mentioning that shipments took several weeks or even months to finally arrive at their door. A few other people also felt that items occasionally arrived damaged, missing parts, or with packaging issues that caused disappointment.

What people talk about most

Product

People report positive experiences with product, noting that items arrive in excellent health and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising quick shipping times, helpful... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items arrive in excellent,... See more

Order

Reviewers express mixed feelings about their order experiences, with many expressing satisfaction regarding... See more

Service

Customers expressed great satisfaction regarding the service, highlighting seamless ordering, fast delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing experience. The product was well packaged (it was glass with no breakages) and arrived earlier than expected. My baby MBK has settled into it's new vivarium brilliantly. Communication through... See more

Rated 5 out of 5 stars

Phoned first to understand delivery dates. Spoke to Louis who LISTENED and suggested that I send an email after making an order and assured me he would personally track my request. My order arrived... See more

Rated 5 out of 5 stars

I ordered a clematis from Gardening World. The plant arrived in excellent condition and looks really healthy. I was kept informed regarding delivery, and was able to choose a safe place to leave the... See more

Rated 5 out of 5 stars

Ordered Galanthus S. Arnott bulbs. When they arrived they were big healthy bulbs in bud and are now (a month later) flowering. Slightly confused to receive a text from DHL telling me my parcel from J... See more

Company replied



Company details

  1. Garden Center

About Garden Wildlife

Written by the company

Garden Wildlife was set up to source and supply great products to help UK gardeners attract more wildlife.

Many species of UK wildlife need as much help as possible and we see our gardens as the perfect oases to give them that help.

Whether you want to attract birds, butterflies, bees, hedgehogs or micro-invertebrates we'll be able to help you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

533 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 46% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(533)

174 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient delivery

Efficient delivery , great product. Thank you

17 August 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi Sue, thanks for your review. I'm glad to hear this arrived quickly and in good condition.

Rated 5 out of 5 stars

Absolutely love my cushions

Absolutely love my cushions. Great support from them too, especially Luke. Had a little problem with delivery, 2 items missing. They were in constant contact with me and all was rectified within 2 days. I will definitely be buying from them again. Excellent service.

13 August 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi, thanks for leaving your review for us. I'm glad to hear we were able to get this sorted for you and they arrived in good condition. I will be sure to pass this message on to Luke. We hope you visit our site again soon.

Rated 5 out of 5 stars

Lovely plant and good follow-up when it…

Lovely plant and good follow-up when it got lost

13 August 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi, thanks for leaving your review. I'm glad to hear we were able to get this sorted for you. We are always happy to help and always try our best to get any issues resolved as quickly as possible.

Rated 5 out of 5 stars

Really good customer service

Really good customer service, and the plug plant were packed well and in fantastic condition.

13 August 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi, thanks for your review. I'm glad this arrived in such good condition. I hope you enjoy your new plant as it continues to grow.

Rated 5 out of 5 stars

My plant arrived within 5 days of…

My plant arrived within 5 days of ordering , it was packed really well so not damaged at all and it was delivered at 8.30 am while it was still cool and in really good condition.
I will use this company again

11 August 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi, thanks for your review. I'm glad to hear this arrived so well packed, we really try hard with our packaging to ensure our plants arrive in as good condition as possible.

Rated 4 out of 5 stars

Very pleased with garden bench no…

Very pleased with garden bench no problem with communication just wish that delivery was faster however was prepared to wait and was not disappointed on product delivery was when they said it was and he went the extra mile so if you prepared to wait 3/ 4 weeks you would not be disappointed

10 August 2026
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Reply from Garden Wildlife

Hi, thanks for your review. We're happy to hear you are pleased with your bench. These are made to order, which results in a better quality, but unfortunately does mean longer delivery times. We are, of course, always happy to help and try our best to work around our customers needs.

Rated 5 out of 5 stars

The plants were wonderful

The plants were wonderful, big and healthy. Most impressed. Thank you

6 August 2026
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Reply from Garden Wildlife

Hi, thanks for your review. I'm glad to hear your plants are doing so well.

Rated 5 out of 5 stars

My plants arrived in very good…

My plants arrived in very good condition they were well packaged and looked very healthy.Thankyou

5 August 2026
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Reply from Garden Wildlife

Hi, thanks for your review, I'm so glad to hear the plants arrived in good condition. We take pride in our packaging to ensure there are as few issues with delivery as possible.

Rated 5 out of 5 stars

Very Impressed.

The plants arrived very quickly with care instructions which are very helpful. They arrived in perfect condition, very healthy. One or two were producing flowers which have now opened with beautiful colours. I am extremely impressed with the quality of the plants.

3 August 2026
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Reply from Garden Wildlife

Hi, thanks for your review. I'm so glad to hear the plants are doing well and you are happy with them! Hopefully, they will go on to produce many more stunning blooms for you!

Rated 1 out of 5 stars

The delta sarah fuchsia I received in…

The delta sarah fuchsia I received in beginning of August was given the spring chop. Instead of dead heading flowers and pinch out the top yo make it bushier. Even their description on their Web page states flowers from June to October. Poor plant had no flowers to show and won't do till the following year very disappointed.

5 August 2026
Rated 5 out of 5 stars

Excellent company with a good selection…

Excellent company with a good selection of bird foods quickly delivered.

3 August 2026
Unprompted review
Garden Wildlife logo

Reply from Garden Wildlife

Hi, thanks for your review. I'm glad to hear you were able to find what you wanted and had a good experience with delivery

Rated 5 out of 5 stars

Great place with very helpful customer…

Great place with very helpful customer support, nothing is too much trouble. Plants are of the highest quality with excellent care taken in their packaging/sending. I would highly recommend this company.

30 July 2026
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Reply from Garden Wildlife

Hi, thanks for your review. I'm glad to hear you had a good experience with our customer service team. We are always happy to help so feel free to reach back out to us if you have any issues or questions.

Rated 5 out of 5 stars

Was deluvered with care and iam very…

Was deluvered with care and iam very happy with the 3 seater bench i bought

30 July 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi, thanks for your review. I'm glad to hear you are happy with your bench. We are very proud of our furniture and it is great to hear people are enjoying it.

Rated 5 out of 5 stars

Good coms

Quality item great price

30 July 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi, thanks for your review. I'm glad to hear you had a good experience with us.

Rated 5 out of 5 stars

Excellent plants

Excellent plants. Well packaged and good service.

21 July 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi, thanks for your review. I'm so glad to hear you are happy with your plants!

Rated 1 out of 5 stars

Avoid this company—they mislead…

Avoid this company—they mislead customers during the purchasing process. Be sure to carefully check the photos and descriptions; the customer has to cover return shipping costs—it’s the first time I’ve ever encountered such a policy on a website.

7 July 2026

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