I ordered a steamer chair cushion from Gardenista and it is perfect for my new steamer chair. It was promptly delivered and £20 less expensive than the same item at The Range. The only improve.ent I c... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The covers are neat and unusual. Unfortunately, one was missed from the shipment but an online chat sorted it well. Extra cover with me two days later. great service.
Excellent company with great customer communication and delivery times and as far as I can see it is always free delivery. I purchased 4 cushions for my garden furniture, the size of which were hard t... See more
I recently ordered a set of shower-proof fitted cushions for my Keter outdoor patio set from Gardenista. I was a bit concerned that the Company does not supply a contact telephone number, as I really... See more
Company details
Information provided by various external sources
Gardenistauk.com the UK's Premier garden furniture Superstore. Home Furnishings & Furniture needs in one place. Free & Fast Delivery from stock.
Contact info
Wykes House, Buckingham Street, B19 3HS, Birmingham, United Kingdom
- gardenistauk.com
4.5
Excellent
250 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
1 order with multiple pieces of same…
1 order with multiple pieces of same item but 3 deliveries. first delivery went to wrong address and still waiting on the other 2 deliveries.
4 February 2025
I bought this lounger cushion as a…
I bought this lounger cushion as a replacement for my old one, which I bought from the same Company. Lovely colour, great price and it arrived very quickly.
Would highly recommend.
Thankyou.
30 January 2025
Exactly as expected
Arrived as and when expected. Product is nice quality. Very happy.
7 January 2025
The dimensions on the product…
The dimensions on the product description is wrong
12 January 2025
Unprompted review
Excellent customer service chair cushions
Excellent customer service, order arrived without delay. The items were as described, very happy
20 October 2024
Good Quality product & service
25 September 2024
Not happy
Purchased 8 garden seat cushions in navy blue, received 8 lime green. Return cost £12.95, all I was offered was 10% off next purchase. Won’t use this company again.
23 September 2024
Unprompted review
Replacement cushion for sun lounger
So pleased to find a replacement cushion rather than having to purchase a whole new chair as the chair is fine while the original cushion had seen better days. The new cushion arrived quickly and is really thick and comfy. Definitely recommend.
10 September 2024
Item as described
Item as described, fast dispatch but sadly delayed due to courier not finding my address 2 days on the trot, But that is a courier issue and not Gardenista's hence 5 star review
4 September 2024
Replacement Lounger Cushions
Just as described and a perfect fit. Delivered day after ordering so very prompt service.
4 September 2024
Wouldn't ship a few garden cushions to…
Wouldn't ship a few garden cushions to the Isle of Wight.
Didn't answer my question as to why they would not ship, nor which courier they use. Almost all UK courier treat the IOW as part of the mainland and charge no extra. I even offered to pay any surcharge if there was one.
Useless customer service
3 September 2024
Great product
2 September 2024
Easy to order and quick delivery
Easy to order and quick delivery. Good quality at great price
26 August 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.