Easy to make my order , delivery was quick. I didn't delay in potting them into larger fibre pots and made sure they were watered, they have been kept on window sill. But since then four of these wa... See more
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Review summary
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My plants arrived after some delay, well packaged and in good condition. However they were advertised as in bud and bloom, but out of the 3 different plants I’d ordered only one was in bud and flower
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Our hanging baskets arrived in good order and in really good time. Mistakenly, I thought they were the wrong type but after sending you an email to explain I realised they were the correct ones aft... See more
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GD saved the day for myself and my neighbour. Unfortunately we had ordered and paid for lots of bulbs and shrubs from 2 other sellers Ps and T&M before trying GD. Between them plants were half dead an... See more
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Company details
Written by the company
Gardening Direct are one of the lead Bedding Plant Suppliers in the UK. We also offer a fantastic range of Shrubs, Perennials, Bulbs, Accessories & much more!
Contact info
United Kingdom
- gardeningdirect.co.uk
4.2
Great
25K reviews
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The company has a very good customer…
The company has a very good customer care and helpful staff.
The plants are always in excellent condition and have good offers.
I am very happy with this company
8 October 2026
Reply from Gardening Direct
Hello,
We are so pleased to hear that you had such a wonderful experience with our helpful customer care team. It is fantastic to know that your new plants arrived in excellent condition and that you are enjoying our special offers. Thank you so much for sharing your lovely feedback with us.
Kind regards,
Gardening Direct Customer Service
Have had plants from here before and…
Have had plants from here before and have been very happy. Will use them again in future
5 October 2026
Reply from Gardening Direct
Hello,
We are so pleased to hear that you have been consistently happy with your previous purchases. Thank you so much for your wonderful feedback and for choosing to shop with us again in the future.
Kind regards,
Gardening Direct Customer Service
Very pleased with plants
Plants arrived in good condition and well packed.
Shame couriers didn't give such good service.
7 October 2026
Reply from Gardening Direct
Hello,
We are delighted to hear that your plants arrived in good condition and were well packed. We are very sorry to learn that the courier service did not meet your expectations, and we appreciate you bringing this to our attention.
Kind regards,
Gardening Direct Customer Service
Very nice plants
Very nice plants, well packaged and in great condition when then arrived.
30 September 2026
Reply from Gardening Direct
Hello,
We're so pleased to hear that you are happy with your beautiful new plants and that they arrived safely in excellent shape thanks to our careful packaging. Thank you so much for sharing your wonderful feedback!
Kind regards,
Gardening Direct Customer Service
Frost
the plants. Are still blooming. Outside but. I expect. the frost to kill. Them
Wendy
10 September 2026
Reply from Gardening Direct
Hello,
We are glad you enjoyed your experience with our plants. We hope they survive the upcoming cold weather and continue to bring you joy.
Kind regards,
Gardening Direct Customer Service
Excellent plants
I ordered some plants earlier this year and was so pleased with them that I ordered 30 wallflowers
They arrived very quickly and are blooming even before I have planted them
I shall certainly order from you again
Thank you
18 October 2026
Reply from Gardening Direct
Hello,
We are so pleased to hear that you are delighted with your recent purchase and that your new wallflowers arrived so quickly. It is wonderful to know they are already bursting into bloom and bringing you joy. Thank you so much for your continued support and for choosing to shop with us again.
Kind regards,
Gardening Direct Customer Service
Reply from Gardening Direct
Hello,
We are so pleased to hear that you are happy with your lovely plants and that they were carefully packaged for their journey. We truly appreciate you taking the time to share your wonderful feedback with us.
Kind regards,
Gardening Direct Customer Service
Excellent service beauty plant
Excellent service beauty plant
The delivery service could be better
7 October 2026
Reply from Gardening Direct
Hello,
We are glad you enjoyed the beautiful plant. We will work to improve our delivery service for you.
Kind regards,
Gardening Direct Customer Service
Reply from Gardening Direct
Hello,
We are so pleased to hear that you are happy with both the service you received and your new items. Thank you so much for sharing your positive feedback with us.
Kind regards,
Gardening Direct Customer Service
This os a reliable garden trader, offering a wide selection of healthy plants
Ireceived good service and my plants arrived safely and in good condition.
7 October 2026
Reply from Gardening Direct
Hello,
We are so pleased to hear that you received great service and that your new plants reached you safely and in wonderful condition. Thank you so much for taking the time to share your positive feedback with us!
Kind regards,
Gardening Direct Customer Service
I have been very disappointed with…
I have been very disappointed with gardening direct really, not that there plants are bad when they get to you on time , but the fact I have had to get intouch with them twice asking where my plants are , after receiving a email they are on the way, then receiving them they are not great
28 September 2026
Reply from Gardening Direct
Hello,
We are very sorry to hear about the delays you experienced with your delivery and that the quality of your plants was not up to standard when they arrived. It is incredibly frustrating to have to chase an order after being told it is on its way, and we understand your disappointment with the condition of the items you received. We are addressing these shipping and quality issues with our team to ensure we do better in the future.
Kind regards,
Gardening Direct Customer Service
Ordered plant via Amazon
Ordered plant via Amazon, told it had been dispatched, then found out that it was no longer in stock.
6 October 2026
Reply from Gardening Direct
Hello,
Thank you for your feedback. We are correcting our inventory system to prevent future stock errors.
Kind regards,
Gardening Direct Customer Service
Plants arrived on time and very well…
Plants arrived on time and very well packed. They were healthy and in good condition.
6 October 2026
Reply from Gardening Direct
Hello,
We're so pleased to hear that your order arrived on schedule and was packaged with great care. It is wonderful to know that your new greenery reached you in such healthy and excellent shape. Thank you so much for sharing your lovely feedback!
Kind regards,
Gardening Direct Customer Service
GD saved the day for myself and my…
GD saved the day for myself and my neighbour. Unfortunately we had ordered and paid for lots of bulbs and shrubs from 2 other sellers Ps and T&M before trying GD. Between them plants were half dead and now completely dead or shrubs were in very poor condition for which 1 was replaced with a smaller version looking not much better than the 1st one. Their delivery did take the longest time especially the Russian Snowdrop. GD however delivered healthy looking plants and in no time at all. If only we'd bought from GD to begin with we'd be more confident of a good show of colour come spring, summer and autumn. 5* to GD from us both. Thank you
6 October 2026
Reply from Gardening Direct
Hello,
We are glad you enjoyed your experience with our service and are very grateful to you and your neighbor for sharing this positive feedback. It is wonderful to hear that the bulbs and shrubs arrived in excellent condition and were delivered so promptly, especially after the disappointing experiences you both faced with other suppliers previously. We understand how frustrating it can be to receive damaged or unhealthy plants that do not survive, as well as experiencing long delays for your orders. Our goal is always to provide healthy, vibrant plants that are packaged with care and shipped quickly so that you can plant them with confidence. We appreciate your trust in our products to bring beautiful colors to your garden throughout the upcoming spring, summer, and autumn seasons. Your satisfaction is incredibly important to us, and we are pleased we could help turn your gardening plans around. Thank you again for taking the time to write this review and for recommending our services. We look forward to helping you both with your future gardening needs.
Kind regards,
Gardening Direct Customer Service
Great online bargain
Great online bargain, quick delivery and in perfect condition ready for new baskets
6 October 2026
Reply from Gardening Direct
Hello,
We are so pleased to hear that you enjoyed a great online deal and that your order arrived quickly and in perfect condition. It is wonderful to know they are ready for your new baskets, and we thank you for sharing your lovely feedback.
Kind regards,
Gardening Direct Customer Service
Great plants
Healthy plants delivered with care. Very happy with everything I buy from Gardening Direct.
5 October 2026
Reply from Gardening Direct
Hello,
We are so pleased to hear that your plants arrived in great condition and were handled with such care. It is wonderful to know how delighted you are with your purchases, and we truly appreciate your positive feedback!
Kind regards,
Gardening Direct Customer Service
Good customer service
Good customer service, the only critisism is that you don't offer a choice on delivery dates
2 October 2026
Reply from Gardening Direct
Hello,
We appreciate your positive feedback on our team. We note your suggestion regarding scheduling options and will review it.
Kind regards,
Gardening Direct Customer Service
Easy ordering delivered on time .Well…
Easy ordering delivered on time .Well packed so no damage what else can yo ask for and thinking all good prices
25 September 2026
Reply from Gardening Direct
Hello,
We are so pleased to hear that you enjoyed an easy ordering experience and that your items arrived on time, safely packaged, and at a great price. Thank you so much for taking the time to share your wonderful feedback with us!
Kind regards,
Gardening Direct Customer Service
Great quality at sensible prices
I have placed several orders with Gardening Direct since hearing about them from Spring onwards this year.
The products purchased have all arrived, well packaged (apart from a clumsy courier driver). Quality of the plants has been excellent. Will certainly be ordering again.
23 September 2026
Reply from Gardening Direct
Hello,
Thank you for your fantastic feedback. We are delighted to hear that your orders arrived safely and that you are so pleased with the superb quality of your plants. It is wonderful to know you plan to shop with us again, and we look forward to supplying your garden in the future.
Kind regards,
Gardening Direct Customer Service
Reply from Gardening Direct
Hello,
We are so pleased to hear that your items arrived safely protected and that you were happy with their standard! We truly appreciate you taking the time to share your positive experience with us.
Kind regards,
Gardening Direct Customer Service
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