Furniture never delivered, despite showing it had been left in “safe place”. Company doesn’t respond to emails. Now in hands of my bank. Avoid these scammers.
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See what reviewers are saying
Very poor packaging meant sharp blades of the product were sticking out the side of the cardboard box, product itself could of been damaged or worse somebody could have been injured!
Company replied
I spent £429.95 January 21 for garden furniture. Told it had been delivered on February 6. But certainly not to me. The tracking says it was delivered to Leeds I am in Hampshire. Seems impossible to... See more
I am SO dissapointed and angry. I had ordered : "Taburete plegable para jardín - Garden Essentials™ - Default Title × 1" and only received a small part - but not the chair and the knee protector :... See more
Company details
Contact info
6 Huly Hill Road, EH28 8PH, Edinburgh
- 0800 028 0942
- sales@gardenessentials.co.uk
- gardenessentials.co.uk
Excellent customer service
Ordered a squirrel baffle but unfortunately not enough packaging and arrived broken. However rang Margaret and received a new perfect one in lots of packaging in less than 24hrs. Couldn't have been more helpful. Impressed!!
Good service
Website easy to order from with very fast delivery. Goods as described
Would trade with them again
Great Company
This is a very good reliable company. They delivered in no time and the product is superb. I would recommend them to everyone.
fantastic value
this garden roase arch is absolutely great value and easy to assemble.. took no time at all.. and i am a 60 year old woman.. very pleased with the finished product..
Easy to buy
Easy to buy, quick efficient delivery, good customer service
Charwood Boots
I ordered 3 pairs of Town & Country "Charnwood" Boots. I use these for gardening and they are perfect for me. Very comfortable to wear all day long.
Although I requested standard delivery they arrived the next day. Brilliant Service and excellent price from Garden Essentials.
Best price for Replacement cover with swift delivery
Searched for a replacement for my Gardman 3x2 metre polytunnel. The original lasted less than a season. It rotted in the sun and the zips broke. This replacement looks to be better made with nylon covered seams and better zips. The price I paid was the best I could find and delivery was a reasonable price and prompt. I would buy again from this company.
Fast. Reliable. Professional
Item delivered super fast and in excellent condition, would definitely recommend this company and will use again
Disappointing
The item was delivered to the wrong address and wrong postcode, thanks to the honest individual who DROVE the parcel to us we were lucky to receive it. As your company was recommended by a friend I am very disappointed indeed.
Twin hook shepherd prong for bird feeders
Great product at a good price and speedy delivery
Veg Trug
Really fast delivery. Very pleased with item. Definitely use again.
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