Garage Reviews 

1,184
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 848 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, kindness, and positive attitude, making interactions pleasant and productive. Many people appreciate the amazing quality of the clothes, often highlighting their comfort, good fit, and stylish designs. The customer service is frequently described as very good, with many reviewers noting quick responses and effective problem resolution. However, some customers also noted that certain items can be expensive, and there were occasional issues with product quality such as stains or items tearing quickly. A few other people also felt that the selection of going-out tops has decreased, and some experienced difficulties with staff knowledge regarding sales or specific customer service interactions.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and availability, with many praising the amazing... See more

Staff

Consumers generally report positive experiences with staff, highlighting their helpfulness and friendliness.... See more

Quality

People report positive experiences with quality, often praising the amazing quality, comfort, and durability... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the staff as sweet, kind, and... See more

Price

Customers had ambiguous experiences with price, with many reviewers expressing dissatisfaction, finding items... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Lots of staff willing to help but they must work on commission as well as an hourly wage since two of the girls seemed to be pushy as to who was going to take the sale. In all of that the girl who ran... See more

Rated 4 out of 5 stars

I’ve been loving garage. The quality is soo nice & they’re constantly coming out with cute colours. I absolutely love their loungewear. Customer service has been helpful to me; I received a defective... See more

Rated 4 out of 5 stars

love the vibe and clothes! very good material along with being every faltering. All the workers are very nice and so sweet. They are always willing to help with a smile. Nothing bad to say about this... See more

Rated 4 out of 5 stars

It was an amazing experience but maybe next time could you tell me what items are on sale because I didn’t know which items where on sale but everything else was amazing!



Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(1,184)

916 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

rude employees

I went to return a shirt and the lady accused me of having it worn before and smelt it and said it was worn. She did give me the refund after, but I don’t appreciate the disrespect. It was not warm before the tags were still on it. She said it smelt like clean laundry, and it clearly had been washed before when it hadn’t been washed and she said it looked worn.

17 June 2026
Rated 1 out of 5 stars

I cant find my order

I cant find my order, i try to track my package but it doesn't work.

15 June 2026
Garage logo

Reply from Garage

Hey Gorgeous, we're really sorry to hear about your experience. Please contact our team at customerservice@garageclothing.com so we can make this right.

Rated 5 out of 5 stars

everything is super cute and not only…

everything is super cute and not only good quality it’s super comfortable and made to fit well, the staff is always super helpful and friendly

15 June 2026
Garage logo

Reply from Garage

Hey, Gorgeous! Thanks so much for the great feedback about our store. We can't wait to see you again!

Rated 3 out of 5 stars

Love the store

Love the store, however, ridiculous to charge .10 for a bag!!

16 June 2026
Garage logo

Reply from Garage

Thanks for the feedback, Gorgeous! We really appreciate the inside scoop.

Rated 3 out of 5 stars

The sizing does not seem to be the same…

The sizing does not seem to be the same across the styles. I ordered a large like a do the other sweatpants but this came in very large. I tried washing to shrink and did not work. Also, still waiting on the top. Shipped by Fedex who can not get me a delivery date. The shipping time sucks.

16 June 2026
Garage logo

Reply from Garage

Hey Joseph, we appreciate you taking time to offer your feedback. Our team is always levelling up our fits and sizing, so stay tuned on our website and socials.

Rated 5 out of 5 stars

Super good

I think the store was really organized, and the item of clothing I bought is really nice and looks good. I love how organized and clean the store looks, and how nice the staff are.

14 June 2026
Garage logo

Reply from Garage

Hey, Molly! Thanks so much for the great feedback about our store. We can't wait to see you again!

Rated 1 out of 5 stars

Order issue

I ordered six items of clothing and only received one. I am not sure if it is still being sent to me or if I will be refunded, since this happened on a Friday with no warning.

15 June 2026
Garage logo

Reply from Garage

Hey Gorgeous, we're really sorry to hear about your experience. Please contact our team at customerservice@garageclothing.com so we can make this right.

Rated 4 out of 5 stars

Workers amazing, colour fades

The workers did help me find my size and super easy and kind checkout. The quality of clothing could be better with keeping the colours though

15 June 2026
Garage logo

Reply from Garage

Hey, Leah! Thanks so much for the great feedback about our store. We can't wait to see you again!

Rated 5 out of 5 stars

I love the top its so cute

I love the top its so cute. The employees were (and are) so nice.im wearing the top today. THANK YOU GARAGE 😊!. Although I think the prices are a little to much money but oh well.

14 June 2026
Garage logo

Reply from Garage

Hey, Florence! Thanks so much for the great feedback about our store. We can't wait to see you again!

Rated 5 out of 5 stars

We absolutely love Garage!!

We absolutely love Garage!!! We were in the store to purchase a gift card and the customer service is always fantastic. Garage has the BEST sweatpants!!!! There should be local stores that sells Garage gift cards.

15 June 2026
Garage logo

Reply from Garage

Hey, Jodi! Thanks so much for the great feedback about our store. We can't wait to see you again!

Rated 5 out of 5 stars

I am a big fan of this brand

I like their unique design and styles each and every details of their work. I would love to buy some new clothes to wear for everyday comfort!

15 June 2026
Garage logo

Reply from Garage

Don't make us blush, Gorgeous! Seriously though, we really appreciate the feedback.

Rated 4 out of 5 stars

garage at woodland mall

the employee was very nice and it was easy to find the item i wanted

15 June 2026
Garage logo

Reply from Garage

Hey, Lilith! Thanks so much for the great feedback about our store. We can't wait to see you again!

Rated 5 out of 5 stars

staff, and quality

such an amazing set of staff they had at the Garage in Kenwood mall. The quality is great on all pieces of clothing.

15 June 2026
Garage logo

Reply from Garage

Hey, Gorgeous! Thanks so much for the great feedback about our store. We can't wait to see you again!

Rated 1 out of 5 stars

the worst customer service ever

literally the worst customer service i’ve ever experienced in my life. i’m so over shopping here.

14 June 2026
Unprompted review
Garage logo

Reply from Garage

Hey Natalie, we're really sorry to hear about your experience. Please contact our team at customerservice@garageclothing.com so we can make this right.

Rated 4 out of 5 stars

I enjoy the colors the vibe and the…

I enjoy the colors the vibe and the kindness of the workers. But I wish garage made pants that came in short for shorter people.

12 June 2026
Garage logo

Reply from Garage

Hey, Gorgeous! Thanks so much for the great feedback about our store. We can't wait to see you again!

Rated 2 out of 5 stars

It definitely appears your going from a…

It definitely appears your going from a variety of spectacular fashion, a Nordstrom level. To a generic sports wear look, that's really sad. Its not about the trend, its being the trend setter. Be careful all the other sports vendors are popping up all over. I guess I'll stick with Nordstrom. Good luck with your new direction.

12 June 2026
Garage logo

Reply from Garage

Hey James, we appreciate you taking the time to give your feedback. Thanks for offering us your perspective.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look