Garage Reviews 

1,290
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 950 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality, comfortable materials, and diverse styles of the clothing, often making multiple repurchases. Many people also highlight the staff as incredibly helpful, polite, and accommodating, creating a welcoming and positive shopping environment. However, some customers noted occasional dissatisfaction with customer service, describing experiences of encountering rudeness or judgmental behavior from staff. Additionally, some consumers expressed concerns about the evolving product range, wishing for a return to previous styles or better quality for certain items, and found prices for some products a little high.

What people talk about most

Product

Consumers find product quality to be positive, with many praising the good material, long-lasting nature, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, kindness, and... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the amazing and long-lasting materials,... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising the helpfulness, kindness,... See more

Price

Customers had ambiguous experiences with price, with many reviewers feeling that items were expensive and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve been loving garage. The quality is soo nice & they’re constantly coming out with cute colours. I absolutely love their loungewear. Customer service has been helpful to me; I received a defective... See more

Rated 4 out of 5 stars

The staff were not too pushy like usual. I find that I am usually bombarded with questions as soon as I enter the store, and it is quite annoying. The staff were polite and very patient while fixing a... See more

Company replied

Rated 4 out of 5 stars

Every time I go into the store I feel welcomed by the employees. I am always asked if I need help finding anything and they give suggestions on things that would look flattering on me. The brand itsel... See more

Rated 3 out of 5 stars

get rid of the athletic material or at least limit it! we want for summer wear and fall wear like cute stuff and actual good creative new going out tops , not just corsets. i like the denim selection... See more



Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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4.0

All reviews

(1,290)

1,029 reviews in the last 12 months

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Rated 4 out of 5 stars

Staff

Everything was great, except the lady that was at the cash did not ask if I had an account/email with garage and I didn’t have the opportunity to tell them I had one, so I didn’t not get any points from my purchase. Other than that the clothing is great!

1 July 2026
Rated 1 out of 5 stars

Bad service and bad quality

I entered the store with my friends and we picked out some clothes and went to the changing room. The employees who were there immediately followed us around acting as if we were suspicious acting like we were going to steal the clothes and gave us an attitude when we checked out. I also had a bad experience with the clothes when I first shopped their as the clothes I originally bought tore quickly and i was not able to return since it was past the due date. For the price i paid, i expected the clothes to be better quality. I decided to give the brand a chance again with the sale happening, but had an even worse experience as I mentioned previously with the rude and employees.

30 June 2026
Rated 3 out of 5 stars

The staff are very friendly and…

The staff are very friendly and helpful, the quality of the clothing is alright the logo falls off after like 1 wash and the color fades quickly but the fabric is durable. I bought a few tops from here, it's always too tight in the top and wayyy too lose on the bottom so it makes me look fat.

1 July 2026
Rated 4 out of 5 stars

Whenever I come in I am welcomed by…

Whenever I come in I am welcomed by wonderful staff and environment that makes me actually want to support the brand. The customer service is always good and the staff are always trying to fit your needs.

30 June 2026
Rated 1 out of 5 stars

Quality is TRASH

Quality is TRASH! Brought and top and skirt and after wearing it once the stitching has began to undo. You get better quality clothes on SHEIN haha. Poor quality and over priced don’t waste your money here!

24 June 2026
Unprompted review
Rated 1 out of 5 stars

My package never arrived

My package never arrived. it’s been a week and fedex can’t give me an answer as to where it is, and there’s no longer any tracking data.

30 June 2026
Rated 3 out of 5 stars

Garage is a great company for comfort

Garage is a great company for comfortable clothing!! However, the location at Devonshire Mall always has limited options rarely any sales which makes it hard to have the full shopping experience when you only have around four colours to choose from, to make this a five star rating the store should definitely expand the colours they have and continue to bring in old colours, they should also maybe create more clearance/sale racks so people can also shop from there given that garage is pretty expensive.

30 June 2026
Rated 5 out of 5 stars

Amazing Staff and Clothes

It was really great with the selection of clothes and I had a great time with the sweet staff helping me! When my size wasn’t available they assisted in helping we with an online order and the shipping was super quick! I also love the clothing quality and the way I feel more confident and empowered whenever I wear my Garage clothes!

30 June 2026
Rated 2 out of 5 stars

I ordered a pair of shorts and a top…

I ordered a pair of shorts and a top online and had it sent to your store at market mall to pick up. Luckily, I looked in the bag and the shorts were not there after looking at my phone to verify that I had ordered them. there were still a lot of discussion about the pair of shorts that were missing. Finally, I said have you got a pair of shorts here and she said I do and so she gave them to me, but I had to pay for them and you your company is to refund me for the second pair of shorts. It’s just frustrating. I should have gone into the store myself and bought them instead of ordering them online. I bought items at garage before and had no problems.

30 June 2026
Rated 1 out of 5 stars

The cashier at the Frisco

The cashier at the Frisco, TX location was very very rude. She was training a new girl, and right in front of us, she proceeded to say “don’t ever give them the clothes until their payment says approved. You don’t want them to run off with it.” Excuse me? Who even says that in front of paying customers. It was rude, tasteless and tacky. We were visiting from out of town because El Paso doesn’t have one. I’m not sure if she said it because the associates were white and were Mexican, or what the reasoning one. Either way we won’t be shopping with this company anymore.

30 June 2026
Rated 1 out of 5 stars

Both items came damaged

Both items came damaged despite spending almost $90 on a set. The bra has a black/blueish stain while the shorts have several ripped seams. Truly disappointing for the amount of money being spent.

30 June 2026

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