Garage Reviews 

1,214
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 885 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and kindness, making interactions pleasant and supportive. Many people also highlight the excellent quality of the clothing, noting its comfort and durability. Reviewers appreciate the diverse styles and appealing colors, often finding items that perfectly suit their needs. However, some customers noted concerns about the product range, feeling the selection has shifted towards generic sportswear from more varied fashion. A few also mentioned issues with sizing consistency and limited availability, alongside some staff being unprofessional or pushy. Additionally, a small portion of people felt that prices were too high for certain items.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many expressing satisfaction with the quality,... See more

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, friendliness, and... See more

Quality

Clients share positive opinions on quality, frequently describing items as high quality, buttery soft, thick,... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers praising the helpfulness and kindness of... See more

Price

Reviewers mention ambiguous feedback about price, with many finding items to be overpriced and not worth the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve been loving garage. The quality is soo nice & they’re constantly coming out with cute colours. I absolutely love their loungewear. Customer service has been helpful to me; I received a defective... See more

Rated 4 out of 5 stars

Every time I go into the store I feel welcomed by the employees. I am always asked if I need help finding anything and they give suggestions on things that would look flattering on me. The brand itsel... See more

Rated 4 out of 5 stars

The staff were not too pushy like usual. I find that I am usually bombarded with questions as soon as I enter the store, and it is quite annoying. The staff were polite and very patient while fixing a... See more

Company replied

Rated 4 out of 5 stars

u guys r great! i love the outfits, but maybe indtead of each color in their own area, maybe each section is tops, than bottoms, then hoodies and sweaters, then activewear. so u can add more colors.



Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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4.0

All reviews

(1,214)

954 reviews in the last 12 months

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Rated 2 out of 5 stars

I ordered a pair of shorts and a top…

I ordered a pair of shorts and a top online and had it sent to your store at market mall to pick up. Luckily, I looked in the bag and the shorts were not there after looking at my phone to verify that I had ordered them. there were still a lot of discussion about the pair of shorts that were missing. Finally, I said have you got a pair of shorts here and she said I do and so she gave them to me, but I had to pay for them and you your company is to refund me for the second pair of shorts. It’s just frustrating. I should have gone into the store myself and bought them instead of ordering them online. I bought items at garage before and had no problems.

30 June 2026
Rated 1 out of 5 stars

The cashier at the Frisco

The cashier at the Frisco, TX location was very very rude. She was training a new girl, and right in front of us, she proceeded to say “don’t ever give them the clothes until their payment says approved. You don’t want them to run off with it.” Excuse me? Who even says that in front of paying customers. It was rude, tasteless and tacky. We were visiting from out of town because El Paso doesn’t have one. I’m not sure if she said it because the associates were white and were Mexican, or what the reasoning one. Either way we won’t be shopping with this company anymore.

30 June 2026
Rated 1 out of 5 stars

Both items came damaged

Both items came damaged despite spending almost $90 on a set. The bra has a black/blueish stain while the shorts have several ripped seams. Truly disappointing for the amount of money being spent.

30 June 2026
Rated 1 out of 5 stars

This was my first time ordering from…

This was my first time ordering from Garage, and unfortunately it will likely be my last.

I paid $35 for shipping and my order arrived with one item missing and another item in the wrong color. Customer service refunded the missing item, but because their system doesn’t allow replacements, I was told I would have to place a brand-new order and pay shipping again if I wanted the correct shirt.

While the customer service representative was kind and professional throughout the process, the company’s policies left me paying for a mistake that wasn’t mine. A refund for the missing item doesn’t resolve the fact that I still don’t have what I originally ordered, and I don’t think customers should have to pay additional shipping costs to correct a fulfillment error.

I appreciate the representative’s professionalism, but Garage’s resolution was 450 reward points and no way to receive the correct item without spending more money. That’s disappointing for a company of this size.

I hope Garage reevaluates its policies so future customers aren’t left in the same situation.

28 June 2026
Unprompted review
Rated 3 out of 5 stars

Too expensive

Too expensive, those soft bbl pants need to have more availability in the short size bc the average height is around 5’4 and those are wayyyy too long, and we need more colors. The teal and purple colors went way too fast.

26 June 2026

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