Bought a pair of shoes in the best quality. Their customer service is the best. The best recommendations from here.
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See what reviewers are saying
The shoe has printing on the side of an address that was not shown in the pictures posted on instagram. They will not let me return. Very disappointed. I will not purchase from them again.
Company replied
People these are scams from China. All the positive reviews you see here are people/companies they pay to write them. The tracking system is bogus. The credit cards companies ate not helping the consu... See more
Company replied
Wow I have nothing but great things to say about the LV bag I purchased. I was worried at first because it does take awhile but totally worth the wait. Another mention is communication is top notch al... See more
Company replied
Company details
Written by the company
Ganebet.com is your premier destination for top-tier 1:1 replica sneakers and bags, designed with precision to capture the authentic quality and style of original luxury products. We are committed to delivering high-quality items that perfectly balance affordability and sophistication, allowing you to enjoy the latest trends without overspending. At Ganebet.com, every product reflects meticulous attention to detail and craftsmanship, ensuring you experience the look and feel of true luxury. Our excellent customer service and seamless shopping experience make Ganabet.com the perfect choice for fashion enthusiasts who value quality and style.
Contact info
United Kingdom
- ganebet.com
3.6
Average
262 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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My whole account got hacked from…
My whole account got hacked from ordering from u. I love the sneakers but I wouldn’t chance that happening again
16 November 2022
Reply from Ganebet
Hi Gayil,
We are extremely sorry to learn about your unpleasant experience.
We received your order via PayPal - it is a high security payment gate.
When you see any unauthorized transaction, please contact the bank to help you.
Thank you and we apologize for the inconvenience that might have been caused.
We hope to be able to serve you again in the near future.
Have a nice day!
Had to wait until we had our Christmas…
Had to wait until we had our Christmas but she loved her shoes !!
1 December 2022
Reply from Ganebet
Hi Tina,
We would like to thank you for taking the time to share your experience. We are so happy to hear that.
We hope to continue to serve you as your favorite shop.
Have a nice day!
Very easy to deal with
Very easy to deal with. Had some questions and they responded back promptly. I’ll be back.
30 December 2022
Reply from Ganebet
Hi Josh,
Thank you for taking time to leave us a 5 star rating. Your kind words truly made our day.
We look forward to receiving your next purchase.
Have a nice day!
Reply from Ganebet
Hi Bill,
Thank you for taking time to leave us a 5-star rating.
We are so glad to hear that you are satisfied with our service and products.
We hope to continue to serve you as your favorite shop.
Have a nice day!
Can’t believe how great the shoes are…
Can’t believe how great the shoes are and I am very happy
17 December 2022
Reply from Ganebet
Hi Cory,
Thank you for taking the time to share your experience.
We are so glad to hear that you are satisfied with our service and products.
We look forward to receiving your next purchase.
Have a great day!
Ganebet is a great company to buy shoes…
Ganebet is a great company to buy shoes from. Customer service is awesome. Don't be afraid to purchase from Ganebet. They are 100% legit.
20 December 2022
Reply from Ganebet
Hi Cornell,
We would like to thank you for taking the time to share your experience.
We are so glad to hear that you are satisfied with our service and products.
We hope to continue to serve you as your favorite shop.
Have a nice day!
Took too long to ship
Took too long to ship. I ordered another pair of shoes the same day from another company. The other company got my shoes to me 2 weeks quicker. I needed the shoes for gifts and will need to return because of the unacceptable delivery delay.
30 December 2022
Reply from Ganebet
Hi Robert,
We are extremely sorry to learn about your unpleasant experience.
Your order was placed on December 4, 2022.
Normally, processing time: 5-7 business days, the shipping time will take about 10 to 20 days depending on your location and logistics company.
We have contacted and provided you the tracking number of your order. Please help us check your email.
Your item was delivered at the front door or porch at 10:26 am on December 28, 2022 in MYRTLE BEACH, SC 29579.
During the holiday season with a large number of orders. The logistics companies are quite overloaded so the shipping time will be longer than expected.
However, we processed and delivered your order within the timeframe we stated on our website.
Alternatively, you can contact us at support@ganebet.com personally for direct assistance. We will be more than happy to help you with your concern from there as well.
Thank you and we apologize for the inconvenience that might have been caused.
Terrible!
Terrible!
They’re fake Air Jordan’s and this company has a ridiculous return policy that they don’t share before hand. Paid $175 for them. This company should be closed as they are a fake company that’s ripping people off!
23 December 2022
Reply from Ganebet
Hi Derina,
We are extremely sorry to learn about your unpleasant experience.
All products are checked carefully before shipping out. Kindly be informed that we attempted to reach out to you for more details about your received product.
All our policies are available on our website so we believe that you read to them before.
If you have any questions, you can contact us at support@ganebet.com personally for direct assistance. We will be more than happy to help you with your concern from there as well.
Thank you and we apologize for the inconvenience that might have been caused.
Love my shoes fit perfect I will be…
Love my shoes fit perfect I will be ordering again. Shipped was a little long.
21 December 2022
Reply from Ganebet
Hi Regina,
We would like to thank you for taking the time to share your experience.
At the end of year with the high volume of packages, the shipping time may be longer than expected.
Your feedback is appreciated since it can help us improve our products and service.
We hope to be able to serve you again in the near future.
Have a nice day!
Fast and great quality bags
18 December 2022
Reply from Ganebet
Hi Lisa,
Thank you for giving us a 5-star review.
We are so glad to hear that you are satisfied with our service and products.
We look forward to receiving your next purchase.
Have a nice day!
Very happy with the purse and since it…
Very happy with the purse and since it was a birthday present they went out of their way to send it by fed ex!
21 November 2022
Reply from Ganebet
Hi Janet,
Thank you for giving us a 5-star review.
We are so glad to hear that you are satisfied with our service and products.
We hope to continue to serve you as your favorite shop.
Have a great day!
Shoes look good
Shoes look good, especially for that price, just a little discoloration on back but all in all good
20 December 2022
Reply from Ganebet
Hi Barbara,
Thank you for leaving this review.
Your feedback is appreciated since it can help us improve our products and service.
We hope to be able to serve you again in the near future.
Have a nice day!
Purchased shoes on December 16 and…
Purchased shoes on December 16 and still have not received them as of December 29.
30 December 2022
Reply from Ganebet
Hi Taddrick,
We are extremely sorry to learn about your unpleasant experience.
Your order was placed on December 12, 2022.
Normally, processing time: 5-7 business days, the shipping time will take about 10 to 20 days depending on your location and logistics company.
We have contacted and provided you the tracking number of your order. Please help us check your email.
Your item was delivered at the front door or porch at 5:03 pm on January 3, 2023 in LIMA, OH 45807.
During the holiday season with a large number of orders. The logistics companies are quite overloaded so the shipping time will be longer than expected.
However, we processed and delivered your order within the timeframe we stated on our website.
Alternatively, you can contact us at support@ganebet.com personally for direct assistance. We will be more than happy to help you with your concern from there as well.
Thank you and we apologize for the inconvenience that might have been caused.
Reply from Ganebet
Hi Dayana,
We would like to thank you for taking the time to share your experience. We hope to be able to serve you again in the near future.
Have a nice day!
Very satisfied
I’m very satisfied with the quality of the belt and the packaging! Beautiful craftsmanship.
21 December 2022
Reply from Ganebet
Hi Gabriella,
Thank you for taking time to leave us a 5-star rating.
We are thrilled to hear you enjoyed your ordering experience with us.
We hope to continue to serve you as your favorite shop.
Have a nice day!
I still haven’t received my package
13 December 2022
Reply from Ganebet
Hi Olivia,
We are extremely sorry to learn about your unpleasant experience.
Your order was placed on December 9, 2022.
Normally, processing time: 5-7 business days, the shipping time will take about 10 to 20 days depending on your location and logistics company.
We have contacted and provided you the tracking number of your order. Please help us check your email.
Your item was delivered at the front door or porch at 12:05 pm on January 2, 2023 in GREENVILLE, WI 54942.
During the holiday season with a large number of orders. The logistics companies are quite overloaded so the shipping time will be longer than expected.
However, we processed and delivered your order within the timeframe we stated on our website.
Alternatively, you can contact us at support@ganebet.com personally for direct assistance. We will be more than happy to help you with your concern from there as well.
Thank you and we apologize for the inconvenience that might have been caused.
When I purchased my item it said I…
When I purchased my item it said I could exchange it if it didn't fit n it did not then ur company texted me back saying no exchange if the size u ordered is the size u sent so I'm really dissatisfied
5 November 2022
Reply from Ganebet
Hi Larry,
We are sorry to hear that you were not completely satisfied with your recent purchase.
Our polices mentioned that we are not responsible for refunds or exchanges due to incorrect fit or preference issues.
Buyers assume all risks when choosing the style and fit of their purchase. To better help you in choosing the right size, we have made available a size chart in each product page. We believe that you referred to it before ordering.
A big discount code was sent to you via the email if you place a new order.
Thank you and we apologize for the inconvenience that might have been caused.
Definitely worthy!
I received my shoes and was very impressed with overall quality. Unfortunately, once I put one pair on, decorative buckle broke. The other pair was super tide upfront. Luckily, customer service took a good care of me. I’m very please with the whole experience. Would definitely buy again.
21 November 2022
Reply from Ganebet
Hi Anna,
We would like to thank you for taking the time to share your experience. Your feedback is appreciated since it can help us improve our products and service.
We look forward to receiving your next purchase.
Have a nice day!
Reply from Ganebet
Hi Terah,
We are extremely sorry to learn about your unsatisfied experience.
We would definitely like to work with you to resolve any issues that you've had. Please contact us at support@ganebet.com personally for direct assistance. We will be more than happy to help you with your concern from there as well.
If there's anything else that we can do to make this right for you, please let us know.
Thank you and we apologize for the inconvenience that might have been caused.
Great products
17 November 2022
Reply from Ganebet
Hi Stewart,
Thank you for giving us a 5-star review.
We are so glad to hear that you are satisfied with our service and products.
We look forward to receiving your next purchase.
Have a great day!
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