Bought a pair of shoes in the best quality. Their customer service is the best. The best recommendations from here.
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See what reviewers are saying
The shoe has printing on the side of an address that was not shown in the pictures posted on instagram. They will not let me return. Very disappointed. I will not purchase from them again.
Company replied
People these are scams from China. All the positive reviews you see here are people/companies they pay to write them. The tracking system is bogus. The credit cards companies ate not helping the consu... See more
Company replied
Wow I have nothing but great things to say about the LV bag I purchased. I was worried at first because it does take awhile but totally worth the wait. Another mention is communication is top notch al... See more
Company replied
Company details
Written by the company
Ganebet.com is your premier destination for top-tier 1:1 replica sneakers and bags, designed with precision to capture the authentic quality and style of original luxury products. We are committed to delivering high-quality items that perfectly balance affordability and sophistication, allowing you to enjoy the latest trends without overspending. At Ganebet.com, every product reflects meticulous attention to detail and craftsmanship, ensuring you experience the look and feel of true luxury. Our excellent customer service and seamless shopping experience make Ganabet.com the perfect choice for fashion enthusiasts who value quality and style.
Contact info
United Kingdom
- ganebet.com
3.6
Average
262 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Reply from Ganebet
Hi Lan,
We would like to thank you for taking the time to share your experience.
If there is anything that makes you dissatisfied, hope you can contact us at support@ganebet.com personally for direct assistance.
We look forward to receiving your next purchase.
Happy holidays!
Package was not delivered or it was…
Package was not delivered or it was stolen and the company doesn't give a damn.
7 December 2022
Reply from Ganebet
Hi Earl,
We sincerely apologize for your unsatisfied experience.
As we see, your item was delivered at the front door or porch at 2:30 pm on December 7, 2022 in CHARLOTTE, NC 28208. If you did not find it, please help us contact USPS (1-800-275-8777) for more details and file a claim. When we have a claim number, we can recheck with the logistics company. Hope you understand.
Thank you and we apologize for the inconvenience that might have been caused.
I have not ever received my item
I have not ever received my item. I have contacted you twice no assistance. I want a refund.
29 December 2022
Reply from Ganebet
Hi Nancy,
We are extremely sorry to learn about your unsatisfied experience.
At the end of year with the high volume of packages, the shipping time of all logistics companies may be longer than expected.
The package is still in transit in the time frame and we did urge the logistics company.
As we see, your item is expected to be delivered on FRIDAY December 30, 2022 by 9:00 pm. Hope you can follow the link we sent.
Alternatively, you can contact us at support@ganebet.com personally for direct assistance. We will be more than happy to help you with your concern from there as well.
Thank you and we apologize for the inconvenience that might have been caused.
Delivery time was perfect product was…
Delivery time was perfect product was wonderful I loved my service I will refer company
13 December 2022
Reply from Ganebet
Hi Kim,
Thank you so much for taking the time to leave us a positive review. Your 5-star review means a lot to us.
We hope to be able to serve you again in the near future.
Happy holidays!
I order this item on November 25th it…
I ordered this item on November 25th it took over a month for this order that was a Christmas present to get to me and it arrived after Christmas!!
28 December 2022
Reply from Ganebet
Hi Jeanette,
We are extremely sorry to learn about your unsatisfied experience.
At the end of year with the high volume of packages, the shipping time of all logistics companies may be longer than expected.
Your feedback is appreciated since it can help us improve our products and service.
Thank you and we apologize for the inconvenience that might have been caused.
Quality product
Quality product
Good communication
Shipping took a little long but was expected and explained in the description
Thank you will return for future purchase's
27 December 2022
Reply from Ganebet
Hi Angelica,
Thank you for taking time to leave us a 5-star rating. Your kind words truly made our day.
We look forward to receiving your next purchase and serving you for many more years to come!
Happy holidays!
Quality products
Quality products, after portal problems them shipped item in a timely manner
10 October 2022
Reply from Ganebet
Hi Don,
We would like to thank you for taking the time to share your experience. We hope to continue to serve you as your favorite shop.
Happy holidays!
Best quality of shoes and for a reasonable price
I love the shoes that I purchase it looks exactly like the picture and fits perfectly and it arrived on time
29 December 2022
Reply from Ganebet
Hi Lillie,
Thank you for taking time to leave us a 5 star rating. Your kind words truly made our day.
We're thrilled to hear you enjoyed your ordering experience with us and look forward to assisting you with your next order.
Happy holidays!
Great and timely Product and service
30 December 2022
Reply from Ganebet
Hi Julie,
Thank you so much for taking the time to leave us a positive review! Your 5-star review means a lot to us!
We hope we can continue to serve you for many more years to come!
Happy holidays!
WHEN MY ORDER WAS LOST AND WAS NOT…
WHEN MY ORDER WAS LOST AND WAS NOT RECIEVED BEFORE CHISTMAS I REPORTED IT AND YOU EMAILED ME AND CHECKED IT OUT AND MY PACKAGE WAS RECIEVED WITHIN 2 DAYS.
26 December 2022
Reply from Ganebet
Hi Frances,
We would like to thank you for taking the time to share your experience. We are happy to hear that you received your item.
Your feedback is appreciated since it can help us improve our service.
We hope to be able to serve you again in the near future.
Have a nice day!!
The shoes are quality except the lights…
The shoes are quality except the lights on my shoes does not work and wont charge
9 November 2022
Reply from Ganebet
Hi Brody,
We are sorry to hear that you were not completely satisfied with your recent purchase.
As we see, your packages were delivered 1 month ago however we did not receive any feedback or email from you about the quality of the products before.
Hope you can reply us at support@ganebet.com personally for direct assistance. We will be more than happy to help you with your concern from there as well.
Thank you.
My to orders was revived to me and not…
My to orders was revived to me and not my grandson so I had to remained them again. The shoes was very nice and he loves them,
24 November 2022
Reply from Ganebet
Hi Decarlo,
We would like to thank you for taking the time to share your experience. We are so happy to hear that.
We hope to continue to serve you as your favorite shop.
Have a nice day!!
Great quality and fast shipping
25 November 2022
Reply from Ganebet
Hi Antonio,
Thank you for giving us a 5-star review.
We are so glad to hear that you are satisfied with our service and products.
We look forward to receiving your next purchase.
Have a great day!
They delivered what they said they…
They delivered what they said they would and the product was fantastic
28 December 2022
Reply from Ganebet
Hi Darrell,
Thank you so much for taking the time to leave us a positive review! Your 5-star review means a lot to us! We hope we can continue to serve you for many more years to come!
Have an amazing day!
authentic and affordable
My boyfriend loved the sneakers! They came in the original box and were flawless. Great price and quick shipping.
14 December 2022
Reply from Ganebet
Hi Chanel,
Thank you for giving us a 5-star review.
We are so glad to hear that you are satisfied with our service and products.
We look forward to receiving your next purchase.
Have a nice day!!
I was skeptical but the shipping took…
I was skeptical but the shipping took about 3 weeks and I received a quality product.
1 November 2022
Reply from Ganebet
Hi Abbey,
Thank you for taking time to leave us a 5 star rating.
At the end of year with the high volume of packages, the shipping time may be longer than expected.
Your feedback is appreciated since it can help us improve our products and service.
We look forward to receiving your next purchase.
Although took a bit…
The item I ordered although took a bit to get to me was even better than I expected..I will be doing more buisness with them for sure..
29 December 2022
Reply from Ganebet
Hi Matthew,
We would like to thank you for taking the time to share your experience.
At the end of year with the high volume of packages, the shipping time may be longer than expected.
Your feedback is appreciated since it can help us improve our products and service.
We hope to be able to serve you again in the near future.
Have a nice day!!
I never received my order
30 December 2022
Reply from Ganebet
Hi Erin,
We are extremely sorry to learn about your unsatisfied experience.
Normally, processing time: 5-7 business days, shipping time 10 - 20 days. At the end of year with the high volume of packages, the shipping time of all logistics companies may be longer than expected. This is a general situation of the year-end time that we never want it to happen.
Hope you can continue to follow the tracking link. If the package is lost, we are willing to process a full refund for you.
Alternatively, you can contact us at support@ganebet.com personally for direct assistance. We will be more than happy to help you with your concern from there as well.
Thank you and we apologize for the inconvenience that might have been caused.
I can’t speak for other reviews…
I can’t speak for other reviews claiming their item is authentic, based off of the reviews i decided to give them a shot ordered a pair Air Jordan 4 Retro for a Christmas gift, needless to say item didn’t arrive before Christmas, upon receiving the item i had the pleasure on getting the shoe authenticated by a sneaker head, upon inspections just base off the box alone my resources stated it was a counterfeit, after further inspections he pointed out all the mistakes that were made and how you can spot a counterfeit, with that being said, customer service is pretty easy to deal with i was issued a full refund no issues besides wasting time, please get your items authenticated, if your ok paying a good chunk of your money on counterfeits by all means handle your business
28 December 2022
Unprompted review
Reply from Ganebet
Hi Sam,
We are extremely sorry to learn about your unpleasant experience.
Kindly be informed that we have attempted to reach out to you for more details about your received product but we were unable to find one. Would you be willing to message us your email address or order number?
Alternatively, you can contact us at support@ganebet.com personally for direct assistance. We will be more than happy to help you with your concern from there as well.
Thank you and we apologize for the inconvenience that might have been caused.
Great product...
Great product.... A little slow shipping, I wish they would use ups or FedEx but that's my only complaint..... Awesome, awesome..... I will be doing business again!
24 December 2022
Unprompted review
Reply from Ganebet
Hi Shane,
Thank you for leaving this review. Your feedback is appreciated since it can help us improve our products and service.
Thank you for shopping with us. Have a nice day!!
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