gamerpay.gg Reviews 

1,548
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, most reviewers were somewhat happy with their experience overall. Many consumers find the platform excellent for buying and selling items, praising its ease of use and efficient trading system. Reviewers often highlight the clean website design and smooth transaction processes, with some also noting good and helpful customer support. However, some customers also noted significant dissatisfaction with payment and withdrawal processes, reporting issues like funds being locked or payments not being received for extended periods. Many people experienced considerable delays in customer support response times, with some waiting days or even weeks for replies, often receiving unhelpful or vague communication. Additionally, some users encountered problems with account verification, leading to inability to access their funds, and occasional website malfunctions or issues during purchases.

What people talk about most

Customer service

Clients share ambiguous opinions on customer service, with some reviewers praising the fast, helpful, and... See more

Payment

People report negative experiences with payment, with many customers stating their funds were inaccessible or... See more

Website

Customers had ambiguous experiences with the website, with some reviewers praising it as a great trading... See more

Response time

Consumers find response times to be a source of frustration, with many reporting significant delays and... See more

Product

Customers consistently note ambiguous experiences with product. While some reviewers found the platform... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Due to unnecessary manual reviews, responses to messages are delayed. It would also make more sense to write the result after reviewing the issue rather than saying “I will look into it.” However, e... See more

Rated 4 out of 5 stars

Pro: nice interface withdraw option to bank quick selling Really good support Cons: only in euro, so I get charged 1% fee from my bank for conversion high fees of 3%(selling)+2.5%(bank withd... See more

Company replied

Rated 4 out of 5 stars

Semi quick response, But had to wait in total 4 days for the resolve. Clear in the answering and good communication.

Company replied

Rated 4 out of 5 stars

Everything is done properly, low fees, the only minor thing to point is the responde time from support (~2 days). Great trade platform!


Company details

  1. Online Marketplace
  2. Gaming service Provider

Written by the company

Introducing GamerPay - your go-to platform for a secure and easy way to buy or sell Counter-Strike items trusted by more than 300.000 users. Whether you are looking to buy, sell, or simply browse Counter-Strike items, GamerPay has you covered. Our user-friendly interface ensures a seamless trading journey for gamers worldwide. GamerPay charges a 0% sales fee, and skins are sold directly from your own Steam inventory. Say farewell to hidden, hefty fees and hello to a fair marketplace that ensures you maximize the value of your in-game items. Buyers can look forward to finding items at an average discount of more than 30%. Build your dream loadout today - GamerPay has more than 75.000 items available that you can browse. Not happy with the price? Place a bargain, negotiate with the seller, and potentially secure an even better deal. At GamerPay, safety is our top priority. Every transaction is tracked through the Steam API, providing validation for all trades to eliminate the risk of scams. GamerPay is based in Denmark, and we are PCI, PSD2, and SCA compliant. Our data processing partners are located within the EU or in the US with companies that have joined the US Privacy Shield agreement. This ensures that your data is stored safely. Say goodbye to scams, hefty fees, and sketchy encounters online – join GamerPay today and experience the pure joy of safe, fair, and easy P2P trading.


Contact info

3.5

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(1,548)

109 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Use a platform that doens't ask for API keys!

No, you don't need an API key, at the very least you definitely don't need it from buyers and the fact that you're trying to normalise this is damaging to everyone and leads to more scams than we need to have.

7 October 2025
Unprompted review
Rated 1 out of 5 stars

Bought an item did not receive it and no ticket response for over 48 hours

Bought an item , the money was taken from my bank account waited over 24 hours did not receive the item , i wrote a ticket i didnt get a response for over 48 hours (and i still dont have any respone ) but i got the money back in to the site , sadly not back in to the bank account because i dont want to buy anything from this website.

4 September 2025
Unprompted review
Rated 4 out of 5 stars

Spotless

Spotless, like all ways

3 September 2025
Unprompted review
gamerpay.gg logo

Reply from gamerpay.gg

Thank you for the feedback!

We really appreciate it :)

Morten / GamerPay

Rated 5 out of 5 stars

Fast

Fast! And very easy transaction

27 August 2025
Unprompted review
gamerpay.gg logo

Reply from gamerpay.gg

Hello!

Thank you for your kind words.

Morten / GamerPay

Rated 1 out of 5 stars

Scam 100% no cap

The problem arose when I purchased something from their website. I didn't receive the item and over $20 was missing from my bank account. When I reported the issue, they took a very long time to respond, but the problem still hasn't been resolved.

Oh yeah and they have time to promote their website with different promotions but they don't have time to reply to messages and fix my problems. Bruh :/

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Easy to use

Easy to use. Just Perfect.

22 August 2025
Unprompted review
gamerpay.gg logo

Reply from gamerpay.gg

Hello!

Glad to hear you had a great experience with GamerPay.

Morten / GamerPay

Rated 5 out of 5 stars

Best skin site ever.

Was trading skins on the site, ran into some small issue, but Daniel was quick to fix the issue with me and yet again always the best place to sell and buy skins.
Always recommend friend to buy and sell the skins on gamerpay, getting a fair price, and option to get the money out is super important.

13 August 2025
Unprompted review
Rated 1 out of 5 stars

JUST SCAMERS

JUST SCAMERS. i sold my items but not received any money and there is no support agent. JUST A SCAMMERS NEVER USE THIS WEBSITE

4 August 2025
Unprompted review
Rated 1 out of 5 stars

Took 1200 Australian dollars from me…

Took 1200 Australian dollars from me without providing items. No reply at all from support. Holding my funds after more than 5 days.

I was buying a butterfly urban masked (ft) and I hit purchase, the site stated my card declined due to insufficient funds (I am certain enough funds were available) and then charged my card anyway without providing any items.

Update:
Funds were returned after 13 days. They held my money for essentially no reason. Not cool

20 July 2025
Unprompted review
gamerpay.gg logo

Reply from gamerpay.gg

Hi,

Thank you for updating your review.

We’ve tried to locate your case in our system, but we unfortunately can’t find any messages from the email address linked to this review. That means you likely haven’t contacted us through the official channels (support@gamerpay.gg or Discord), and therefore we’ve had no way of helping or speeding up your refund process.

Regarding the transaction:
Your payment highly likely never successfully reached us – it was declined by the payment processor, which means your bank held the funds temporarily (a common banking practice). These are automatically released by your bank within a certain period, usually a few business days.

While we understand the frustration, this delay is not caused by us, and we always recommend contacting your bank in these situations, as we can’t speed up a refund for a payment we never received.

Let us know if you’d like us to double-check anything. We’re always happy to help if you reach out directly.

Best regards
Morten / GamerPay

Rated 1 out of 5 stars

SCAM. They do ANYTHING to not give you your money back

I started trying to verify almost 2 weeks ago and was denied twice. After being denied twice I was put in for manual verification which never got approved. Yesterday I was fed up with waiting and being patient, so I E-mailed support, After emailing support I decided to talk with the AI agent which allowed me to contact a human agent and I did so. Only about an hour ago did support respond by closing my E-mail ticket and using the AI support chat to say that my account was closed by their payment partner. I also tried to buy an M4 skin and they took my money without sending a trade or anything.

6 July 2025
Unprompted review
gamerpay.gg logo

Reply from gamerpay.gg

Hi,

Thanks for sharing your experience, and I’m truly sorry to hear how frustrating the process has been for you.

We understand how disappointing it must feel to wait for verification, especially when you're ready to make a purchase. Unfortunately, when an account is flagged or closed by our regulated payment partner, we are legally unable to override their decision. These actions are based on internal compliance and risk assessments, which we, as a platform, cannot influence directly.

As for your attempted purchase, please rest assured that if no item has been delivered, the payment will be refunded automatically. In most cases, this happens within a few business days, depending on your bank or card issuer.

We realize this isn’t the experience you hoped for, and we sincerely apologize. If there's any remaining uncertainty or if you haven’t received your refund within the expected timeframe, don’t hesitate to reach out again – we’ll do our best to help clarify or escalate if needed.

Best regards
Morten / GamerPay

Rated 1 out of 5 stars

Horrible experience

Horrible experience. I bought a pair of shadow daggers and I didn't receive anything, but the money was taken from my card. Gamerpay doesn't know how to answer the questions, they are invisible and don't even try to return the money back, I don't recommend this crappy site.

20 July 2025
Unprompted review
gamerpay.gg logo

Reply from gamerpay.gg

Hi,

Thanks for your review – and sorry to hear about your experience.

We’ve looked into your case, and to clarify:
Your payment was never completed successfully on our end, and no money was received by GamerPay. That means the transaction was never captured – only temporarily reserved by your bank.

When this happens, the money is usually released automatically within a few days/weeks, depending on your bank’s policies. If you're still seeing the amount as “pending” or reserved, we strongly recommend contacting your bank directly and asking them to release the reservation.

💡 Just to be clear:

You didn’t receive the item because the payment was never finalized

You weren’t charged by us

We’re not able to cancel or refund something we haven’t received

We’re happy to help clarify further if needed – feel free to reach us on support@gamerpay.gg or Discord.

Best regards
Morten / GamerPay

Rated 1 out of 5 stars

BEWARE OF API SCAM

This marketplace has the cheapest skins for a reason. For you to log in with steam, deposit money, and make a purchase without thinking twice about.

As soon as I signed in through steam, I was then prompted to provide my trade link and steam API key. Providing a steam API key is normal through some marketplaces, specifically SkinBid, but can be very sketchy as you know.

Once I saw the prompt, I went to go get my tradelink from Steam and it looked like my account was banned or hacked or something. My steam profile picture turned into the classic black box with a ? and my steam name was also the classic 10+ digit number.

This sent me into a panic attack as I have never seen this before, and I immediately went to my settings and deauthorized all devices and went through all the other preventive steps.

Like I said before, I have used my API key with SkinBid, but I have never seen my steam account do that before and was scared for my life.

I went to check reviews for this site and what do you know, several others have experienced API problems, payment issues, and more.

Always read reviews before getting involved in marketplaces. I would highly recommend not using this site other than just buying some cases. Always think twice when things look to good to be true

11 July 2025
Unprompted review
gamerpay.gg logo

Reply from gamerpay.gg

Thanks for your review – and I’m sorry to hear about your experience.

To clarify:

🧩 On GamerPay, we ask for your Steam tradelink and API key regardless of whether you’re buying or selling. This is needed for our automated trading system to work – the exact same system used on sites like SkinBid or TradeIt. Without this, trades wouldn’t go through reliably.

❗However, we completely understand that this can feel confusing or suspicious if you’ve never encountered it before – especially given how common phishing scams are in the Steam trading space.

💡 The symptoms you describe – your profile picture disappearing and your username becoming a long number – do not happen on GamerPay and are often a sign that someone has accessed your API key and taken over your Steam profile. This could indicate:

You accidentally logged into a fake version of GamerPay (phishing), or

A third-party browser extension or scam site stole your credentials/API key

🔒 Please make sure you:

Revoke your API key here: https://steamcommunity.com/dev/apikey

Reset your Steam password and email access

Remove suspicious browser extensions

We’re happy to help investigate what happened. Just reach out directly on support@gamerpay.gg or Discord.

If you confirm this was a phishing case and not an issue with GamerPay itself, we’d truly appreciate if you'd consider updating your review to help guide others correctly.

Best regards
Morten / GamerPay

Rated 5 out of 5 stars

Great app

Great app overall :D, and thanks to Simon for being a great member of their support team.

3 July 2025
Unprompted review

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