Can always rely on this soap for cleansing and soothing intimate areas. First heard of it some time ago by the beauty writer for the Observer,Ella ??. Seems expensive but lasts a long time My husba... See more
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About Gallinée Microbiome Skincare
Written by the company
You are a planet.
You are made up of human cells and of billions of bacteria living together in perfect harmony. If you look after them, they will look after you.
At Gallinée we are the world’s first skin and haircare line dedicated to the health and wellbeing of Planet You.
Your skin is made up of 1000s of good bacteria which form the protective layer called the microbiome.
If the microbiome becomes unbalanced or stripped away, then your skin becomes inflamed and sensitive.
Does this ring a bell? Well, we have the solution for you.
At Gallinée we believe in working with your microbiome to help it look after you. Our products contain a patented complex of prebiotics, probiotics and postbiotics to nourish and support the good bacteria that make your own personal ecosystem. Helping them to look after even the most sensitive skin.
At Gallinée we’re a young company but we dream big. We’re a team of passionate nerds and we believe we can change the world of beauty forever.
Come and join the bacterial revolution.
Contact info
Beauté Prestige International, 57 rue de Villiers, 92200, Neuilly sur Seine, France
- info@gallinee.com
- gallinee.com
Replied to 25% of negative reviews
Typically replies within 24 hours
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Reliable products
Great products that live up to their description! My skin, hair and face are all very happy and hydrated.
A trusted skincare brand
Products are very effective and do what they’re meant to do. I love intentional brands like Gallinée
Fast delivery of quality product which…
Fast delivery of quality product which has boosted my skincare regime in a very positive way.
Gallinee takes your money but does not send products
I have been a loyal customer of Gallinee for close to two years. I have spent thousands of euros on their products.
As usual I ordered a few products from them on April 25th. I am still waiting on my package to arrive (12th May). When I look at the tracking number the package is still stuck in France and has not move since April 27th.
I contacted customer service last week (5th May) and I was just told 'there are problems with our courier.' The customer service agent said she would get me more information by Monday the 8th. Nothing was ever shared. I contacted customer service twice this week to get more information but no one bothers to reply.
I am actively being ignored yet they took my payment of 60 euros but do not deliver the products and ignore their customers.
I will not be ordering with them again and instead will go to Sephora. I prefer ordering directly with a company however Gallinee is a scam and takes your money but doesn't even send it or answer questions.
To anyone who is thinking about ordering: go to Sephora or to another retailer.
UPDATE: Customer Service got back to me two days ago (14th of May) and finally gave more information regarding the order. They have also refunded me for the entire order.
Really nice cleansing bar
This is a really nice cleansing bar. I have use it on my face and body and it feels fine.
Good packaging as well.
Thank you.
It takes a little to arrive to Portugal
Everything was very smooth and easy. Small package with little paper and plastic waste is a plus.
Soap bar
Soap bar
For me it is really important that the description of the product corresponds to its reality and with this soap bar it was like that!
Quick delivery ..package well ..
Quick delivery ..package well ..
A delightful surprise when i opened it ...packaged very lovely.. loved the free samples ...
Toothpaste is very good ...
Face cream also very good .shall order more ...
Im really happy with your products
Amazing skincare products
Really great product for maintaining a…
Really great product for maintaining a healthy skin barrier. I look forward to their future innovations!
Best pH-balanced bar
I loved the pH balanced bar the first time I tried it, and was looking for a similar one that might be cheaper. I had to go back to Galinée, because it seems to be one of a kind. It is even better than baby soap in how non-irritating it is for the skin. While the price is a definite consideration, I appreciate the discount you get when you buy several. The delivery was also very quick.

Reply from Gallinée Microbiome Skincare
Very happy!
I am fully happy with my Gallinée soap order. It arrived quickly, beautifully packed, lovely to look at. But, best of all, the product is excellent! It behaves exactly as described by the company. I am now a total convert.
Great customer service
Great customer service, fast delivery and very nicely packaged.
It’s actually clearing up my skin
It’s actually clearing up my skin! I’m 67, didn’t have acne growing up, but impacted dark hairs have wreaked havoc for years & several dermatologists!
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