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Gala Health Reviews 

4,135
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 3,987 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the extremely smooth application process, noting that getting started is remarkably straightforward and exceptionally easy to use. Consumers also deeply appreciate the highly responsive customer support and remarkably fast shipping times that make managing their personal health journey completely seamless and effective. Some reviewers were not happy with the mobile application, describing it as quite confusing or difficult to navigate properly. Additionally, a few consumers experienced occasional service issues, or they encountered frustrating communication delays when trying to reach customer service representatives for help.

What people talk about most

User experience

Consumers find user experience to be positive, highlighting that the application is user-friendly,... See more

Application

Reviewers mention positive feedback about application, highlighting that it is user-friendly,... See more

Product

Reviewers highlight ambiguous aspects of product, with many expressing satisfaction regarding steady weight... See more

Customer service

Clients share positive opinions on customer service, highlighting that the support team is responsive,... See more

Service

People report positive experiences with service, highlighting great care and helpful registered nurses.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I switched to Gala from another popular weight loss program and I am so happy I did. Not only is it more affordable, the support is amazing. My emails and tickets actually get answered quickly, my pro... See more

Rated 5 out of 5 stars

So far so good. Great communication with following up. I get emails and texts. They had me do blood work at no cost. Also, before each shipment they have a questionnaire to fill out. Plus automat... See more

Rated 5 out of 5 stars

The team is so helpful and very responsive with any questions or concerns you may have. Medication is easy to take and as long as you are doing what you’re supposed to you will have a smooth ride.

Rated 5 out of 5 stars

I simply love the fact that the cost of their GLP1 medications are affordable!! I appreciate their empathy for those of us who are trying to improve our lives by improving our health via weight loss/m... See more

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 30% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.6

All reviews

(4,135)

4,102 reviews in the last 12 months

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Rated 1 out of 5 stars

Started off great, until it wasn’t

Started off great.. they sent the meds, were quick with responses to questions, easy peezy. Until it wasn’t… they somehow cancelled my subscription.. didn’t stop them from taking my $597 payment though. Then continued to promise to send the paid for vials without follow through and refused a refund. Question started being answered by a AI formula saying they were at fault but never solving the issue. Major scam.

20 August 2026
Unprompted review
Rated 1 out of 5 stars

Women over 60 need not apply - only vaginal offered

The only hrt they will prescribe for women over 60 is vaginal cream. they are ignoring the science. The 2025 Menopausal Hormone Therapy GuidelinesThis peer-reviewed publication outlines modern stratification of hormone therapy. It notes that 42.1% of women aged 60–65 continue to suffer from moderate-to-severe vasomotor symptoms (hot flashes). The guidelines state that there is no general rule for automatically stopping HRT at age 65; for healthy women, continuation is a reasonable option, provided they undergo annual assessments of their lipid panels, blood pressure, and breast health.

11 September 2026
Unprompted review

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