Gadget GoGo Reviews 

1,276
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 165 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the online platform very efficient and quite easy to use when selling their unwanted electronic devices. Many people truly appreciate the fast payment and clear communication provided by the helpful team throughout the transaction. Some reviewers were not happy with the final monetary offers received after the company completed item inspections. A few other people also felt that the initial online quotes were reduced unexpectedly due to minor cosmetic wear. Additionally, customers noted that payments sometimes took much longer than expected to arrive in their bank accounts.

What people talk about most

Price

Customers had ambiguous experiences with price. While many reviewers praised the competitive initial quotes... See more

Product

Clients share ambiguous opinions on product, with some expressing frustration over unexpected quote... See more

Payment

Reviewers highlight ambiguous aspects of payment, reflecting a wide range of differing experiences. Many... See more

Service

People report positive experiences with service, highlighting a quick, easy, and efficient trade-in process.... See more

Quality

Consumers find quality to be ambiguous, with highly mixed experiences regarding item evaluations. On one... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good. Fairly easy website to use. The price generated after inspection was lower than that proposed. The ability to describe your product to the company is difficult with their own categorisat... See more

Rated 4 out of 5 stars

Super quick and efficient, easy steps to follow. Great communication throughout. Only marked it down by 1 star as final price offered is far from what is advertised. For a console that is 12+ years ol... See more

Rated 4 out of 5 stars

Gadget Gogo gave me the highest quote of any comparison website, which is why I chose them. Unfortunately when they received the device, they sent me a revised quote which was half the initial valu... See more

Rated 4 out of 5 stars

Very organised & efficient, fast payment & easy to do a transaction with, as advertised. My only negative comment is that on your website you estimate a price per model which is a bit misleading as y... See more


Company details

  1. Recycling Center
  2. Cell Phone Store
  3. Mobile Phone Repair Shop

Written by the company

Gadget GoGo is the easy way to sell your unwanted gadgets online, we buy the largest range of gadgets on the internet, and offer 48h payments from receiving your gadgets.


Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(1,276)

160 reviews in the last 12 months

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Rated 2 out of 5 stars

Misleading customers

The questions asked regarding condition of phone are vague so although answered correctly, I was offered £100 less than the quote on receipt. This is totally misleading.

7 July 2026
Gadget GoGo logo

Reply from Gadget GoGo

Hi, thank you for taking the time to leave a review.

However, it appears you may have reviewed the wrong company, as you did not sell a phone to us. The order we have for you contains a Samsung Watch and an Apple TV.

Please feel free to contact our customer support team if you would like us to look into this further.

Rated 2 out of 5 stars

Took along time

Took along time, not notified they had received goods. Sent photos of what they considered marks which were not visible when sent. I have photos which do not match theirs. I would not use them again. Payment still not received from them either which was meant to be 48 hours.

9 July 2026
Rated 5 out of 5 stars

Great prices

Great prices, no fuss, no hassle, everything clearly explained in detail. Updated throughout the whole process. Don't bother with other sites, get it done here.

7 July 2026
Unprompted review
Rated 1 out of 5 stars

THIS COMPANYN IS DODGY

THIS COMPANYN IS DODGY. I sent them a near new Apple Watch. No scratches or anything. They didn’t get back to me for ages and I couldn’t get through to them. Eventually they sent me an email with a picture of a totally different watch that was battered and bruised and offered me a ridiculously low amount. Just avoid these lot if you don’t want any stress.

4 November 2025
Rated 5 out of 5 stars

Gadget GoGo great experience

Gadget GoGo made the whole experience easy to complete. Easy to post your item, great communication, quick payment and the best price for your item better than there competitors. Will definitely use them again in the future.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Overall a great way to offload unwanted kit.

I sent two PS4 consoles to Gadget GoGo
The process waa straightforward. I filled in the form, printed the prepaid label they provide, boxed and send them. After a few days they slightly revised the offer price down based on their inspection. Their main critique was dust inside the machine which was probably fair. So overall it's a great way to offload some unwanted kit.

1 July 2026
Rated 5 out of 5 stars

Responsive company

Responsive company. I asked about a product and sent a photo via email. Responded within 24 hrs and subsequent sale successful.

29 June 2026
Unprompted review
Rated 1 out of 5 stars

Had my watch nearly a week

Update : Watch has been in a screen protector since it came out the packaging, but this company claim it has 2 scratches to the screen, clearly has been done by this company to knock the price right down! Wouldn’t bother with these crooks! Shambles of a company

4 June 2026
Unprompted review
Gadget GoGo logo

Reply from Gadget GoGo

Hi Jack,

Thank you for your review.

I’ve checked your order and can see that we have contacted you regarding your Apple Watch, as it is currently iCloud locked. We have sent several emails about this, including replies to the emails we received from you, so we’re sorry to hear that you feel we have not responded.

It may be that there is an issue with emails reaching your inbox. Please check your junk or spam folder, and if you are still unable to find our messages, kindly contact us using an alternative email address so we can continue assisting you.

Once the iCloud lock has been removed, we’ll be happy to proceed with your order.

Kind regards,
Gadget GoGo

Rated 3 out of 5 stars

Tried this company first time will not use Again

Tried this company first time. thought the whole process was slow. However was quoted a higher price then once received item it was dramatically reduced. The whole process was easy shipping communication very slow. I dont think will use this company again due to slow communication and low price.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Great communication and timely payment

I was a bit hesitant about selling my tech online, but Gadget GoGo made it effortless. I sent in my Galaxy Watch, and the process was simple and smooth. I really appreciated how they kept me informed on the status of my device. Best of all, payment arrived exactly when expected. I'll definitely use them again!

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Quick and easy

Selling a watch to Gadget GoGo was quick and easy, payment came through within 2days of them receiving the product and processing it, very happy with the process.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Quick

Quick. Easy to deal with. Good price received.

18 May 2026
Unprompted review
Gadget GoGo logo

Reply from Gadget GoGo

Hi,

Thank you for your review.

We’re really pleased to hear you found the process quick and easy, and that you were happy with the price received.

We really appreciate you choosing Gadget GoGo.

Kind regards,
Gadget GoGo

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