I have made several visits to both the Sunderland and Chester le Street stores and always been met with friendly and knowledgeable staff. I have purchased beds, sofas and bedroom furniture, all of whi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
DO NOT purchase anything from this company!! They accused us of damaging the product we were sent even though we hadn't even taken it out of the box. Use your claim back on your credit card to get... See more
Company replied
I bought a king size bed with under bed storage and a zero gravity mattress. Delivery came at the end of the week. Quality of the bed is great and the mattress is super comfortable. 5 stars from me
Company replied
Easy to find location and the product we bought was as expected and great quality, also Mark who dealt with order was very good to deal with wouldn’t hesitate in using them again.
Company replied
Company details
Written by the company
Welcome to Furniture Warehouse North East, the North East's furniture specialists offering big brands, great prices and zero hassle. We have stores in Sunderland and Chester-le-Street and deliver across the North East of England. We are proud of our excellent local reputation for delivering high-quality furniture quickly and providing expert customer service with no pushy salespeople. We have a huge range of sofas & chairs, living room furniture and bedroom furniture to browse online and in both our stores. We are particularly known for being specialists in recliner chairs and sofas, keeping a wide range in stock and providing even more online.
Contact info
DeVere Building, Riverside Road, Southwick, SR5 3JG, Sunderland, United Kingdom
- 0191 516 7997
- enquiries@furniturewarehousene.co.uk
- furniturewarehousene.co.uk
3.6
Average
22 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sunderland Furniture 5* Furniture and experience!
Could not recommend Sunderland Furniture enough.
I have bought furniture from them before hence my return. Always good quality and the staff are very accommodating and helpful.
Super happy with my purchases and service
21 June 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.