NCRSSFTY Reviews 

177
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Evaluating 39 reviews, most reviewers were let down by their experience overall. Consumers frequently reported that their paid orders never arrived and proper tracking information was completely missing. People also noted that customer support was entirely unresponsive, leaving urgent emails unanswered and phone lines constantly busy. Reviewers expressed deep frustration regarding unfulfilled refund requests. However, some customers mentioned that when items finally arrived after long unexpected delays, the delivered products were incorrect or did not fit properly. A few reviewers also experienced prolonged shipping times due to customs checks or international transit problems. Additionally, buyers noted that communication completely stopped once initial inquiries were made.

What people talk about most

Order

Reviewers express deep frustration and disappointment regarding their order experiences. Many consumers... See more

Response time

Reviewers highlight deep frustration regarding response time. Customers report that phone calls go unanswered... See more

Customer communications

Customers had negative experiences with contact, consistently reporting that it is impossible to reach anyone... See more

Delivery service

Clients share negative opinions on delivery_service, expressing widespread frustration over items that never... See more

Product

Customers consistently note negative experiences with product fulfillment, reporting that orders frequently... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Avoid! Ordered some drawer runners, never delivered. When I challenged they said “checking with Evri” then radio silence. When I challenged again, they said “no reasonable answer from Evri”. Strong se... See more

Rated 1 out of 5 stars

Total scam company. No goods or tracking information received. Contacted them and got the standard reply stating they would get in touch with Evri. Heard nothing since. Have now opened a dispute with... See more

Rated 1 out of 5 stars

Do not buy from Furnica. I have just visited their TrustPilot out of curiosity if my issue in not receiving my products was unique, but it looks like it’s the norm with them. I have tried contacting t... See more

Rated 1 out of 5 stars

The order never arrived! I ordered it in July 2025. Reported to Furnica office and they said the parcel has been lost/undelivered by Evri. I asked for tracking number and they ignored me. Quic... See more


1.3

Bad

TrustScore 1.5 out of 5

177 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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1.3

All reviews

(177)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb service.

Superb service.. Ordered 30 soft close kitchen hinges on sunday,were delivered by courier tuesday morning.. Well packed and quality looks good..Good comunications of order progress from start to finish.. Would use again.

18 January 2022
Unprompted review
Rated 5 out of 5 stars

Very Highly Recommended

I cannot rate their goods highly enough! OK, delivery took around 9 days which held me up a little but the prices are unbelievably cheap compared to other hardware suppliers. I ordered some extra long heavy duty drawer runners and some soft close hinges and the quality is far better than that from the likes of screwfix or similar at a fraction of the price.

4 April 2021
Unprompted review

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