NCRSSFTY Reviews 

177
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, most reviewers were let down by their experience overall. Many customers reported that their orders never arrived or were not delivered as expected. People frequently experienced a lack of communication, with their attempts to inquire about orders often met with silence or no updates. Many also noted that the company often blamed courier services like Evri for delivery issues, without providing proper tracking or resolution. Reviewers found it nearly impossible to contact the company, with phone calls going unanswered and emails being ignored. Some customers also struggled to receive refunds after their orders were cancelled or never delivered.

What people talk about most

Order

Clients share negative opinions on order fulfillment, with many reporting that their ordered items never... See more

Response time

Customers consistently express significant dissatisfaction with response times, frequently reporting a lack... See more

Customer communications

Customers consistently note negative experiences with contact, frequently reporting a lack of real contact... See more

Delivery service

Reviewers express significant dissatisfaction with the delivery service, frequently reporting that ordered... See more

Product

Reviewers highlight significant dissatisfaction with product delivery and accuracy. Many customers report... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Avoid! Ordered some drawer runners, never delivered. When I challenged they said “checking with Evri” then radio silence. When I challenged again, they said “no reasonable answer from Evri”. Strong se... See more

Rated 1 out of 5 stars

Total scam company. No goods or tracking information received. Contacted them and got the standard reply stating they would get in touch with Evri. Heard nothing since. Have now opened a dispute with... See more

Rated 1 out of 5 stars

Do not buy from Furnica. I have just visited their TrustPilot out of curiosity if my issue in not receiving my products was unique, but it looks like it’s the norm with them. I have tried contacting t... See more

Rated 1 out of 5 stars

The order never arrived! I ordered it in July 2025. Reported to Furnica office and they said the parcel has been lost/undelivered by Evri. I asked for tracking number and they ignored me. Quic... See more


1.3

Bad

TrustScore 1.5 out of 5

177 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(177)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All 5/5

I have bought some fittings for my New kitchen. Really Pleased by the quality and prices. All great Thank you!

7 October 2022
Unprompted review
Rated 3 out of 5 stars

The reviews on this place are bad

The reviews on this place are bad, and because of this I panicked,
I hadn’t received my goods after a week, so I phoned asking where are they and if there not sent could I have a refund please? A very polite man said he would look into it and email what has happened.
Straight away he did, it hadn’t been processed, so all cancelled and refunded.
Well didn’t think I’d get a refund, just looked now and hadn’t seen the refund the very next day.
Even though I never received my products all was good, I think it’s a small firm with not enough staff so the flow of it isn’t working maybe.

20 July 2022
Unprompted review
Rated 4 out of 5 stars

Had the cheek to send me a…

Initially I submitted a poor review for this website owing to my order not being delivered on time. After communicating with supplier, it transpired that it was the courier at fault and not furnica.Co.uk, in view of this I have retracted my original assessment of 1 star and I would like to revise it to 4 stars. RA

4 April 2022
Rated 1 out of 5 stars

No delivery, no contact

Ordered 10 days ago, no delivery. Contacted the company, no answer so when asked to leave a message it just cuts you off. Tried the ‘contacts’ page on their website and it is corrupted somehow and will not let you fill-in the form. Looks like I’m £50 down the drain.

4 April 2022
Unprompted review

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