furmoo.com Reviews 292

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

It took ages for my Furmoo slippers to arrive, but it was definitely worth the wait. The quality, design and craftmanahip of these slippers is off the scale - by far the best slippers I've ever owned!... See more

Company replied

Rated 5 out of 5 stars

I purchased a pair of UGG slippers. They’re absolutely beautiful and so well-made. I wanted them delivered superfast and the whole staff ensured that this happened for me. Couldn’t be more happy. High... See more

Company replied

Rated 5 out of 5 stars

OMGoodness my slippers have just arrived today , and they are brilliant, so soft , colourful , my feet just melted in them. Super stoaked to support local companies , didn’t realise you where so clo... See more

Company replied

Rated 1 out of 5 stars

I wrote a review on the website but it's disappeared, or been removed. Brought a purse prefect purse holds upto 18 cards. I've had it couple of years or so the card areas at the front of the purse hav... See more

Company replied

Company details

  1. Handbags Shop
  2. Footwear Wholesaler

Written by the company

Unique Handbags with a story. New Zealand Sheepskin slippers and cowhide handbags. Trusted by 80,000 + customers.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

292 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Love, Love, Love Furmoo!

Where do I start, I have more bags than I know what to do with because they're Awesome! Yes there's usually a wait time and its absolutely well worth it for NZ hand made quality products lovingly produced. The slippers are out of this world cute and original to Furmoo as well so there's no confusion to where they came from. As for the rug that takes centre stage in our livibg room, Wow!

The products are amazing and I always get random comments from strangers that turn into conversations, its like a little family that appreciate and know a great thing when they see it. Keep making amazing Furmoo team!

7 June 2024
Unprompted review
Rated 5 out of 5 stars

Total Package

Great, local NZ company. They had a quick response to my query, along with being informative and helpful. Furmoo had a fast turnaround from ordering (which was a smooth process), to delivery. Other NZ firms could take page out of this book. To wrap up the whole experience, Furmoo were politely interested with the images I sent showing what I did with the calf skins. Total package with customer service from beginning to the end.

15 May 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely AMAZING

Absolutely LOVE all my products from Furmoo and so far my collection is growing rapidly! The service from Shelley and her team is nothing but 100000% amazing - would highly recommend Furmoo and their products to everyone and anyone x

1 July 2024
Unprompted review
Rated 5 out of 5 stars

It is always a fabulous experience…

It is always a fabulous experience engaging with, purchasing, and receiving from Furmoo. Wonderful service and products that are always commented on with envy. I have no hesitation in recommending Furmoo to anyone looking for a quality product.

1 July 2024
Unprompted review
Rated 4 out of 5 stars

Love my Moodles

Love my Moodles, a bit of confusion as they thought they had run out of the colour I wanted but in the end the right one turned up, a bit longer than expected.
The product is great so once the organisation skills are sorted, things will be perfect.

4 July 2024
Unprompted review
furmoo.com logo

Reply from furmoo.com

So pleased you are happy with your slippers :)

Rated 5 out of 5 stars

Addictive Company

I have been purchasing from FURMOO for quite some time now.
From handbags,wallets, slippers, table coasters, tiny teak bowls for dips & a teak soap dish! Nipple warmers and insoles on my wish list..
Service has been impeccable with emails to let me know where my bags & bobs are at on their journey to me.
FURMOO owner makes me feel like we're mates esp as she feeds us no bull, just tells it how she's calls it with totally honesty and good spoonfuls of humor.
The only thing which is a concern is it should come with a warning as Once you purchase FURMOO you become addicted!

14 May 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service !

Outstanding customer service!!
I recently emailed to see if I could send a bag to them to repair the stitching on the inside, I have already owned this bag for a year . I was blown away when they responded to say they would replace it with a completely new bag!!!
I have bought a number of different products from them bags, slippers, wallet, key ring and have never been disappointed and will continue to support them .

16 June 2024
Unprompted review
Rated 5 out of 5 stars

Over the last 3 years I’ve bought over…

Over the last 3 years I’ve bought over 10 bags many of those as gifts for family members. Furmoo quality is exceptional. I love the bright colours of the lining inside each bag. Every bag is different because every fur is different. I love having unique bags knowing no one else is going to have one exactly like mine. I highly recommend Furmoo bags, purses, backpack, and travel bags.

16 February 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic products and quality

Fantastic products and quality, great customer service and have amazing sales/promotions. I love that they share their story on social media, where they came from/how they started, stories about thier staff and how they make their products. AAA+++ from me !

12 July 2024
Unprompted review
Rated 5 out of 5 stars

I Love my slippers!!

Love my crossover moodles. I've had mine for over 2 years and they are still so warm and fluffy. I even brought 2 more pairs last Christmas for my mum and daughter who also love theirs.

Will always support this amazing solo mum (at the time) and the company she has created.

16 July 2023
Unprompted review

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