fundedfuturesnetwork.com Reviews 

472
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 186 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional customer service and dedicated staff, who are always ready to assist. Reviewers frequently highlight the lightning-fast response times, often noting replies within seconds or minutes, making interactions efficient and stress-free. This commitment to quick and professional support contributes to an overall excellent service experience for many users. However, some customers also noted concerns regarding the payment process, citing delayed payouts and issues with account closures. A few people also mentioned complex payout rules, high profit thresholds, or unexpected fees and refund issues.

What people talk about most

Customer service

Customers had positive experiences with customer service, often describing it as responsive, helpful, and... See more

Staff

Clients share positive opinions on staff, with many reviewers highlighting the exceptional support received... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the incredibly fast and... See more

Service

People report positive experiences with service, with many reviewers highlighting the great customer support... See more

Payment

Consumers find payment to be ambiguous, with many reporting significant issues and delays. Some customers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

So no one will talk about their Onyx trading platform? It lags and quite often you’ll find yourself missing a trade because it freezes, takes time to login. This company should work on improving their... See more

Rated 5 out of 5 stars

It's just a WOW. TBH, FFN is really wonderful firm, no one talks about FFN on any social media platforms. Very underrated firm in the industry imo. I am excited to share my experience :))... See more

Rated 5 out of 5 stars

Bobby’s support is unreal. I’d send a message and it felt like he replied before I even finished typing. His lightning-fast, clear answers instantly turned a stressful situation into something easy an... See more

Rated 5 out of 5 stars

They do a really great job with the whole trader funding experience. They're always there to help and answer a question in seconds. Chat or discord they're right there. They seem to keep everything s... See more


Company details

  1. Non-Bank Financial Service

Written by the company

Funded Futures Network (FFN) is a remote futures proprietary trading firm built to combine the structure of traditional prop trading with the flexibility of modern technology. FFN provides traders with clear rules, competitive profit splits, fast payouts, and a supportive community designed to help them grow and succeed. Focused on transparency, accountability, and trader-first policies, FFN offers evaluation and funded account programs that give retail traders access to capital while maintaining disciplined risk management.


Contact info

4.0

Great

TrustScore 4 out of 5

472 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(472)

186 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lahcen

Mr. Tony was super helpful, (This review was written only about the support provided during the live chat) I will share my full experience later

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Customer Support

I contacted customer support via their website and received a response within seconds. The employee who answered my questions was Tony. Tony was extremely respectful and answered each of my questions thoroughly and quickly.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Awesome experience all around.

The interface, rules and pricing are awesome, used PW for a discount on resets, as they say everyone stumbles..., gotta free account for the holidays too...im building nicely.. top tier when it comes to customer service, they always get back to you quickly.. like within seconds, helped me set everything up and answered any questions regardless of how myopic they seemed to me lol.

Tony was great!!!!

1 December 2025
Unprompted review
Rated 5 out of 5 stars

“Amazing customer service!

Update adding to the previeos review
“Amazing customer service!
Huge thanks to Tony for breaking down the prop firm rules so clearly. His patience and willingness to help were truly outstanding!”

new update
Although I lost three or four accounts with this company becuse of my greed and lack of risk management , I must admit that they have one of the best, if not the best customer service experiences I’ve ever had. Sometimes it genuinely feels like they work just for me. Whenever I send an email, I receive a reply within five minutes. It honestly makes me wonder if I’m their only customer. That level of support is amazing.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Javier

Javier - quick responsive and fixed my issue within minutes. Best service I have had yet in the prop firm world.

30 November 2025
Unprompted review
Rated 5 out of 5 stars

The fastest service in the industry

The fastest service in the industry, and the only firm I know of that offers an onboarding call with you to ensure you understand the rules and the platform. I found out that I have Level 2 data on my call, but I needed to make a support ticket. Was able to do it in the Discord, and my man G.W. had me taken care of in 2 min flat, including the wait time. This is unheard of in the proper industry.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Problem fixed so fast!

Problem fixed so fast!

Excellent support from G.W. one of their staff members quickly and patiently helped me resolve my issue.Really appreciated the professional and friendly attitude.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Very responsive to questions

Very responsive to questions, and have great promo codes. Joe is the customer service rep that helped me, and he is very knowledgeable. I just signed up, so I can give an update after I start getting payouts. :)

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Five Stars!

Bobby’s support is unreal. I’d send a message and it felt like he replied before I even finished typing. His lightning-fast, clear answers instantly turned a stressful situation into something easy and manageable. In a world full of slow support, Bobby shows up like a superhero. Absolutely outstanding.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

FFN Very Serious Propfirm

FFN is a truly reliable prop firm with simple and easy-to-follow rules.
Their trading conditions are transparent, with no hidden traps.
They provide access to very powerful free platforms, especially FundX, which is a huge advantage.
The stability of the feed and the quality of the tools allow you to trade in excellent conditions.
The evaluation process is consistent and motivating.
Support is extremely responsive, which makes a real difference in day-to-day trading.
Special mention to GW, who is always available and incredibly quick to respond.
You can feel that they genuinely care about their traders and want to support them.
Their answers are always fast, clear, and professional.
I highly recommend FFN to anyone looking for a trustworthy and efficient prop firm.

25 November 2025
Unprompted review
Rated 5 out of 5 stars

First of all

First of all, they have an excelllent customer service. I was requesting my zero code for my accounts and Tony was so KNOWLEDGEABLE and giving me the help needed.
:two_hearts:

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding Customer Service…

Absolutely outstanding Customer Service from every email they have responded properly and handled every concern I had I recently had a billing issue, which was my fault. I contacted them and within a matter of minutes, they help correct it even though it was my issue that speaks volumes for a firm who is willing to go over and above to do what is the right thing for their clients can't recommend them enough one of the best I have ever worked with outstanding company

24 November 2025
Unprompted review
Rated 1 out of 5 stars

Capital N-O the deal is great but

Capital N-O the deal is great but.
What is the purpose of the exhibition account after you pass the eval? That’s 5k total in profits on top of what you have to make in funded to get paid out. Those are 100k eval numbers. I’m genuinely confused.
3k in eval
2k in exhibition
And 40% of what ever you biggest day is on funded. All before you get a payout. The process is too long for no reason

17 November 2025
Unprompted review

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