FTUK Reviews 

792
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 300 reviews, reviewers had a great experience with this company. Customers frequently praise the dedicated support staff for being exceptionally responsive, helpful, and providing quick resolutions to any questions that arise during the trading process. People also find the overall platform very easy to navigate, noting that the trading conditions are fair and the withdrawal process runs very smoothly. However, some people mentioned experiencing frustrating delays, strict account rules, or unexpected difficulties regarding payout approvals and identity verifications. A few consumers additionally noted occasional technical glitches with the trading terminal and persistent connectivity issues while managing their open positions.

What people talk about most

Payment

People report ambiguous experiences with payment, as many consumers praise smooth withdrawals, quick funds,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the quick response times,... See more

User experience

Users describe positive interactions with user experience, highlighting that communication throughout the... See more

Service

Customers consistently note positive experiences with service, highlighting fast payouts, cheap challenge... See more

Staff

Reviewers mention positive feedback about staff, highlighting quick response times and helpful guidance from... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hi team it’s been 3days since I request payout no response at all not expecting this from you. This not a negative comment I’m expecting a solution

Company replied

Rated 5 out of 5 stars

Not only did your team answer quickly (1 day max, most of the times less than that... ) but the answers I got exceeded my expectations. To be specific : after I'd passed the challenge phase, I had a... See more

Company replied

Rated 5 out of 5 stars

Hi All I had many funded accounts, I blowthem up Got again new one..pass the flex chellenge, IM ON 5TH PAYOUT ...non reject so far!!! So...be discipline, be consistent and control you... See more

Company replied

Rated 5 out of 5 stars

Just received another payout from FTUK on the popular Flex Challenge Account. The rules are fair, the withdrawal process was smooth and now I am enjoying my payout. Its time to live the dream..More... See more

Company replied


Company details

  1. Education Center

Written by the company

FTUK has been funding traders worldwide since 2021, offering Forex & Futures prop trading programs built for traders. Our Buy After You Pass program lets you prove your trading skills first and only pay once you've passed. With just a 4% profit target, no time limit and straightforward trading rules, it's a simple way to earn your funded account. FTUK also offers Instant Funding, 1-Step and 2-Step programs, giving traders the freedom to choose the path that suits their trading style. Funding traders worldwide since 2021.


Contact info

3.8

Great

TrustScore 4 out of 5

792 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 24 hours

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3.8

All reviews

(792)

318 reviews in the last 12 months

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Rated 5 out of 5 stars

Firm and support top notch

A really good firm the rules are there to keep the trader from blowing away there account on the first couple of days and the scaling of account really opens ways for the trader to build there dreams with it for the customer support Reza from discord is always available and helps whomever asks almost on the spot really appreciate his work and the firm

21 May 2026
Unprompted review
Rated 1 out of 5 stars

This prop firm — and the prop firm that it acquired — are both scammers.

After two months of hard work, I successfully passed the challenge and reached the funded stage, but they refused to provide my funded account.

At first, they admitted that I was eligible and told me they should give me the account. But after a few days, without any valid explanation, they suddenly changed their position and told me to go get the account from the previous prop firm instead — even though they had already sold the company to FTUK.

For more than two weeks, these two firms have been passing me back and forth between each other. I still have not received my funded account, and they have not refunded my challenge fee either.

Stay away from these scammers.

20 May 2026
Unprompted review
FTUK logo

Reply from FTUK

Hello H.H.,

We believe you may be addressing the wrong company. You were not acquired by us directly, and we do not have access to your personal account information or evaluation records.

As such, the best course of action is to contact TradingFunds directly regarding your challenge, funded account eligibility, or any refund-related matters, as they would be the party handling your case and account history.

Regards,
FTUK Support

Rated 4 out of 5 stars

in live chat when some one talks to…

in live chat when some one talks to live agent after each msg u type auto msg that wait our team repond u soon makes clients confused so this glitch needs to b removed and the bot in not giving correct information and is misleading by giving wrong info ..human reply are relible

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Professional Experience & Successful First Payout with FTUK

I recently received my first payout from FTUK and honestly the experience has been very professional from start to finish.

I’ve tried different prop firms before, but one thing I appreciated with FTUK was the Flex model because it helped reduce a lot of the psychological pressure that traders usually feel in traditional challenge models. It allowed me to focus more on consistency and risk management instead of rushing trades.

The payout was processed successfully and communication with the team was smooth and respectful throughout the process. I also had the opportunity to speak directly with Nick, and I appreciated the professionalism and trader-focused mindset during the conversation.

Like any prop firm, discipline and risk management are still essential, but based on my personal experience so far, FTUK has delivered exactly what was promised.
Looking forward to continuing the journey.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Rapid response

I had a problem setting up my new account so requested help. I immediately got a response and got the help I needed. Thankyou Umar and FTUK! Much appreciated!

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Customer service

The first thing I wish to convey here about customer service ,especially Mr Reza MOD, when I face a problem which is a slight misunderstanding, he managed it very well. And I would appreciate him n all the team FTUK....I felt amazing ..thanks FTUK

11 May 2026
Unprompted review
Rated 1 out of 5 stars

Server Issues / Bad business model

Initial Review: May 2026

Since the acquisition by FTUK, I’ve noticed a significant decline in both server stability and the quality of customer support compared to my previous experience with TradingFunds.

Previously, I left a positive review praising the excellent support provided by TradingFunds. However, the recent experience has been disappointing, with ongoing server issues. I was told to do this to fix the issue:

After the recent server updates on the MetaTrader 5 (MT5) platform, some clients in certain regions are facing issues reconnecting to the platform. To resolve this issue, please uninstall the app from your device and download it again using the appropriate link for your device (Android, Windows, or iOS). After reinstalling the app, you should be able to reconnect without any issues.
Also, please do not copy and paste the server name. Instead, type “FtukMarkets” manually in the server search section, select the correct server, and then enter your login details to log in successfully.

If I proceed with this, it will require me to re-login to all of my accounts across other prop firms as well, which is an extremely time-consuming and tedious process. In addition, all of my indicators on MT5 will be removed and will need to be set up again.

I do not understand why FTUK has made what should be a simple process so unnecessarily difficult. This situation is extremely frustrating, as I am being forced to reconfigure all of my accounts and indicators solely because of the server issues on FTUK’s side.

I never experienced these kinds of problems with TradingFunds or FTMO.

Updated Review: September 2026

TradingFunds was such a good company in terms of customer service and also great challenge and verification targets to reach. But they have been bought out by FTUK and ever since then, the service by FTUK has been awful and completely ruined another prop firm who had loyal customers meaning that, they said the acquisition would impact

(long-term growth, stronger infrastructure, and a significantly more scalable trading environment)

However, this is far from the truth. Since the acquisition, they have completely changed their business model by permanently removing 1/2 step challenges to Instant funded or Flex (pay after you pass) which I don’t know how it increases long-term growth, makes stronger infrastructure or makes a significantly more scalable trading environment when they completely removed 1/2 step challenges and to replace them with trailing drawdown which actually decreases the chances of long-term growth, and scalable trading environment.

I believe this acquisition was to make another competitive trading firm obsolete. What was the actual point of acquiring TradingFunds if they haven’t improved on the service and turned a really good company obsolete by it getting rid of 1/2 step challenges.

I used to really like FTUK (2021 - 2025) because of their business model, having not so expensive 1/2 accounts, also having good targets for 1/2 step challenges.

But now it just seems like a money grab prop firm because no one asked for Instant Funded or Flex accounts with trailing drawdowns.

11 May 2026
Unprompted review
FTUK logo

Reply from FTUK

Hello Raahim,

Thank you for your feedback. We understand your frustration, and after reviewing your feedback we believe some additional context may help.

The main difference since the acquisition is that FTUK now operates on its own dedicated infrastructure and server environment, whereas TradingFunds previously relied on a third-party broker setup. This transition was made intentionally so we can deliver better execution quality, more stability, and greater long-term control over the trading environment.

During a infrastructure update, a temporary server sync was required for some traders in certain regions. In most cases, the only required fix was reinstalling the MT5 app once so it could properly sync with the correct server environment. We understand this may have been inconvenient.

This acquisition was never about taking a step backwards, it was done to deliver stronger technology, better infrastructure, and a more scalable trading environment moving forward.

Please feel free to contact our support team directly so we can review your specific case and see how we can make up for the inconvenience you experienced.

Kind regards,
FTUK

Rated 5 out of 5 stars

What a amazing prop firm

What a amazing prop firm. I bought my first account with them about three weeks ago, and couple of days ago I received my 1st payout. Payout process was very smooth and fast. And they have an amazing customer services as when even I asked a question, I was able to get instant response. I am so have with my payout, it’s not a huge but enough to build a trust on this amazing prop firm.
I would highly recommend anyone to join them as there trading rules are much simpler than anyone else in the industry.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Support is consistently on point

Support is consistently on point. Replies come fast and you can tell they understand what they’re doing. No unnecessary back and forth, just clear answers and solutions.

8 May 2026
Unprompted review
Rated 1 out of 5 stars

Approximately $26,500 Payout Disappeared in the TF x FTUK Merger

I am writing this to warn the trading community about the total lack of accountability following FTUK’s acquisition of TradingFunds (TF). I am a funded trader with a pending payout of approximately $26,500, which has now effectively vanished due to "support ping-pong" between the two entities.

The Timeline of the Issue:

1.The Migration: After the merger, my funded account was moved to FTUK. TF support told me to contact FTUK for my payout (approx. $26,500) and then stopped responding to me entirely.

2.Account Status: I eventually gained access to my new FTUK dashboard (Account #333380876). The account showed an accrued profit of approximately $26,500 and the status was "Active." However, there was no payout button available.

3.The "Ghost" Breach: I contacted FTUK support to ask how to withdraw my funds. They said they would process it manually. Two days later, I logged in to find my "Active" account suddenly flagged as "Breached" for no reason—right when I requested my money.

4.Total Disappearance: When I questioned the breach, I was told to contact the Senior Team. Shortly after, my entire dashboard access was revoked. My registered email can no longer log in.

5.The Runaround: After contacting the Senior Team, they told me to go back to TradingFunds—the same company that had already told me they no longer handle these accounts.

It has now been over a week with zero response from the Senior Team. I have tried opening tickets on Discord, but the only reply was "wait for an email." They are not even communicating internally.

It is unacceptable for a firm to hide behind a merger to avoid paying out earned profits. I have preserved all evidence, including screenshots of my account status and the balance prior to this "disappearance." I am still waiting for a senior manager to take responsibility for Account #333380876.

24 April 2026
Unprompted review
FTUK logo

Reply from FTUK

Hello trader,

We’ve looked into this internally and also contacted TradingFunds directly. Based on the information provided, your account had already been breached before the migration, which unfortunately meant FTUK was not able to take it over.

We understand this is frustrating. That said, we’re very proud of how the acquisition has gone overall and the positive feedback we’ve received from traders throughout the transition. For any further questions regarding this specific account, please contact TradingFunds directly.

Kind regards,
FTUK

Rated 1 out of 5 stars

Title S D

Title: FTUK closes accounts at 1.77% loss despite a $250 ($4.4%) limit!I strongly warn all traders against FTUK. This company uses deceptive metrics and terminates accounts without them ever hitting the actual loss limits.Proof of their manipulation:The numbers don't add up: My starting balance was $5,636.10. My Daily Loss Limit was set at $250 (which is about 4.4%).Breached at 1.77%: My account was terminated when my loss was only $99.89. That is only 1.77% of my capital! Even if they use a hidden 2% "Account Protector" rule, I was still well below it.Ghost Breaches: They claim I hit a limit on "equity," but their own dashboard only registered $99.89. They close winning accounts (I was up $530+ profit) the moment there is a tiny market fluctuation.False Marketing: They lure you in with promises of a 5% drawdown, but they kill your account before you even reach 1.8% loss.I have full dashboard screenshots proving my loss was only $99.89. They are hunting for any reason to keep your fee and close your account. Avoid this scam at all costs.

5 May 2026
Unprompted review

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