I have been using Froya Organics for approximately 6 weeks now. As a (nearly) 53-year-old woman, I have been marketed to and subscribed to many, many beauty products, and have always been open to good... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fantastic, quick customer support! Unfortunately I had to cancel my order, but I received a very prompt, polite email back saying, “no worries”- and everything was being taken care of. This compan... See more
I had thought I canceled my subscription a couple weeks ago. I wanted to love their product by my face just didn’t react well. Today I was charged for another set and immediately emailed the company... See more
Company replied
I really appreciate the products at Froya. They have made a big difference in skin’s hydration and the muscle balm has eased my post surgical pain nicely. Their customer service team is incredibly hel... See more
Company details
Written by the company
Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Wild Arctic Plants
Written by the company
- You have never tried skincare like this
- Look at our products. You have seen nothing like it. Wild arctic plants mixed with beeswax. Read our reviews - people are getting transformations in DAYS.
Better Skin or Money Back
Use it for 60 days risk free
"If our products don't help you improve your skin within 60 days of daily use, we don't want your money. We know that our solution is extremely effective. But we also know that it's not going to work for everyone and their mother."
Contact info
United States
- help@froyaorganics.com
- froyaorganics.com
Save Up To 46% If You Buy Today
4.7
Excellent
8K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ale went above and beyond to help me…
Ale went above and beyond to help me and took care of everything! Not only that but she also did it so expediently, I’m incredibly impressed with Froya’s customer service!
23 June 2026
Unprompted review
It works!
The product works as advertised, and I was satisfied with its performance. The main reason I canceled my subscription was that I ended up accumulating more than I could use. I also want to highlight the excellent customer service—they were responsive, helpful, and professional whenever I needed assistance. Overall, it's a good product backed by a great support team.
2 March 2026
Unprompted review
Quick Refund!
I contacted support after trying the hair system products for 60 days. Unfortunatly they didn't work for my hair but my money was refunded for trying them! I also purchased the Daily Glow face ointment and I love it and I will be purchasing more when I am out!
23 June 2026
Unprompted review
Quick response
Quick, friendly and helpful service. My issue was dealt with swiftly and with good grace.
23 June 2026
Unprompted review
Bye Bye Brow crease
I have had a #1 line in between my brows since forever. My mom and sisters do too. I’ve considered Botox but I don’t want those chemicals in my body. I bought this and been using it for about 6 weeks. I never payed much attention until recently when my #1 is not completely gone but smoother and flatter. I don’t expect miracles since I’ve had it for the last 25 years, but this is definitely doing something great. I love the feel of it as well. This will always be my goto
23 June 2026
Unprompted review
Extremely quick response with friendly…
Extremely quick response with friendly and professional service!
23 June 2026
Unprompted review
Responsive and quick to update my account
J. Mick was able to get my issue resolved asap. I had a recent address change and he was able to catch the order before it was sent to my old address.
22 June 2026
Unprompted review
The products weren’t properly sealed…
The products weren’t properly sealed and leaked but customer service was great and my money was refunded.
16 June 2026
Unprompted review
Reply from Froya Organics
Hi Christine,
We're very sorry that the products arrived improperly sealed and leaked. We understand how disappointing that must have been.
We're glad our customer service team was able to assist you promptly and provide a refund. We take product quality very seriously, and feedback like yours helps us continue improving our processes.
Thank you for giving us the opportunity to make things right.
Kind regards,
Frøya Organics Team
I saw ads about their products for…
I saw ads about their products for several weeks. When I finally decided to try 2 of their products, there was an issue with delivery. I contacted their support team/customer service and they helped me right away. Their timely assistance in resolving the issue is very much appreciated.
23 June 2026
Unprompted review
Had a product arrived damaged
Had a product arrived damaged. Reached out and was helped immediately. An email reply within minutes and resolution as well. Thank you
23 June 2026
Unprompted review
Always good and kind service and very…
Always good and kind service and very quick assistance, very satisfied with the good follow up every time.
Also very happy with the gifts, thank you very much again Line.
The products of Froya are very fine to use also, excited to see the endresults !
Thank you Froya !
23 June 2026
Unprompted review
JK was so professional
JK was so professional, responsive and extremely kind! Thank you!!!!
23 June 2026
Unprompted review
Rapid response with good information
Rapid response with good information. Very helpful.
22 June 2026
Unprompted review
The agent was quick to fill my request.
The agent was quick to fill my request.
23 June 2026
Unprompted review
Great customer service experience that built trust!
I had a great customer service experience with a Froya associate. They were very responsive and very helpful.
This will keep me coming back and trying new products and repeatedly buying products that worked well for me!
22 June 2026
Unprompted review
First I am in love with this product
First I am in love with this product. My skin normally flares up, super red, dry, breaking out. Not anymore. My skin loves this stuff.. I would say make sure you play around to find the combo of your own I use the blemish cream and wrinkle eraser.
Also the customer service just helped with my order after I accidentally put in an order to my old address.
Yup been loyal for more than 6 months now and I see the difference.
23 June 2026
Unprompted review
Great customer service
Great customer service! I didn’t realize I was allergic to one of the ingredients, but really love the products. They were understanding and quick to fix the issue. I still recommend this brand. - RJ
23 June 2026
Unprompted review
The most amazing cream & company
So this is the most amazing cream and company I have ever used!
I'm 55 years old and have a great life which has resulted in many laughter lines!
I've been using Froya Organics Anti age and insane glow day balm and their Magic wrinkle eraser night balm for about 2 months now and have noticed a real difference in my skin.
Its feels really soft and well moisturised and I have started to wonder if some of the lines are fading.
Although it seems expensive, I only need to use a small amount, so the jar lasts me at least a couple of months.
Their customer service is also the most amazing thing ever! I sent an email regarding my subscription and received a very helpful and friendly reply within minutes!
Sarah Percival
23 June 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.