First of all, my products (The Complete System for Mature Skin) is amazing. After using for one month my skin is soft, smooth, and brighter. Even more than that, I feel better — pampered and cared fo... See more
Company replied
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Review summary
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Reviews shaping this summary
Excellent products! smoother skin, less irritation or acne prone skin on my chin and forehead. Skin in my neck and décolleté visibly improved. Most of all, I like the fact that there are no hidden che... See more
Company replied
I've been using Froya Organics for about a month now and overall I'm really impressed. It's concentrated rather than watered down, so you use less product than you'd expect, and the Nordic plant-bas... See more
I wanted to change my account email. I sent an enquiry to ask how to do so. I got a very fast AI response, which enabled me to link to a human. My problem was solved within a minute or two after I fo... See more
Company replied
Company details
Written by the company
Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Wild Arctic Plants
Written by the company
- You have never tried skincare like this
- Look at our products. You have seen nothing like it. Wild arctic plants mixed with beeswax. Read our reviews - people are getting transformations in DAYS.
Better Skin or Money Back
Use it for 60 days risk free
"If our products don't help you improve your skin within 60 days of daily use, we don't want your money. We know that our solution is extremely effective. But we also know that it's not going to work for everyone and their mother."
Contact info
United States
- help@froyaorganics.com
- froyaorganics.com
Save Up To 46% If You Buy Today
4.7
Excellent
8K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 85% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Super helpful humans
I ended up with too much product & my next order was getting ready to ship. Their customer service was super helpful in canceling the next order & processing a refund. So nice to interact with helpful humans! 🙏🏽
-CI
23 June 2026
Unprompted review
truly fantastic products!
I’ve been using these products for a month now, and I’m absolutely amazed! My skin feels so much softer, and so many people have commented on how radiant and glowing I look. I’m extremely satisfied — truly fantastic products!
24 June 2026
Unprompted review
So far it’s really good
I haven’t had long to use the hair care system, but so far I really like it. I love that the ingredients are organic, and that my hair feels nourished and looks fuller.
21 June 2026
Unprompted review
4 mature skincare products: Within 2 weeks the 2 "frown" wrinkles…
Within 2 weeks the 2 "frown" wrinkles in between my eyebrows started to diminish.
24 June 2026
Unprompted review
The customer service was great and…
The customer service was great and professional
22 June 2026
Unprompted review
Avoid unless you want to waste money
I bought the mature women’s 4 product pack thinking I had the safety of returning if it didn’t work for me with their advertised money back guarantee. The product turns my skin orange (and not in a good tanned way! Think ooploompa from Charlie and the chocolate factory!). it’s also extremely greasy.
I then got an unexpected email saying that I was being charged £111 for a new order without any warning it was coming. I wasn’t aware I was automatically signed up to a 6 week subscription- especially as they advertise they last so long.
I tried to cancel and return the products -within the 60 days money back period but they will not let me return and say I have to keep them. I’m almost £200 down for skincare I won’t use and don’t want.
Avoid at all costs!
23 June 2026
Unprompted review
Reply from Froya Organics
Hei Decima,
We're sorry to hear that the products were not the right fit for you.
I've personally reviewed your case and can confirm that our team is currently working on a solution for you. We understand your concerns regarding both the products and the subscription, and we want to make sure your situation is reviewed thoroughly and fairly.
While we may not have a final resolution just yet, please know that your case has not been closed or forgotten. Our team is actively looking into it and will be in touch with you as soon as possible.
We appreciate your patience while we work through the details and hope to resolve this for you soon.
Kind regards,
Frøya Organics
Lovely products my skin has never…
Lovely products my skin has never looked so good! Great customer service. After a frustrating exchange with their AI chat after the free gift didn’t arrive with my order I got put on to a real human being. Ale sorted the issue immediately and the free gift arrived to me in days. Very happy customer and impressive customer service. I know it was only a freebie but I just love the Frøya products so didn’t want to miss out !!!!
24 June 2026
Unprompted review
Stains clothes
Although I really have enjoyed the Froya products and my skin does look lovely, the day cream has stained the neck of my t-shirts and shirts.
Even after washing with stain remover the marks won’t come out so for that reason I would not recommend.
24 June 2026
Unprompted review
Reply from Froya Organics
Hello Jacqueline,
We're very pleased to hear that you've enjoyed the products and that you've seen positive results in your skin.
At the same time, we're genuinely sorry to hear about the staining issue you've experienced with your clothing. We completely understand how frustrating that must be, especially when the marks have proven difficult to remove.
This is certainly not the experience we want our customers to have, and we'd like the opportunity to look into this further with you.
Please contact us at help@froyaorganics.com. We'd be happy to review your experience personally and see how we can help.
Kind regards,
Frøya Organics
Great experience with the support team
I received my order with all the products damaged during shipping. However, the support team was extremely responsive, and I received a replacement order at no additional cost just three days later. Thank you very much for taking such good care of your customers’ satisfaction.
17 June 2026
Unprompted review
Super fast response time
Super fast response time. Thorough resolution of any issues, whatever the nature. Highly recommend!
CAP
17 June 2026
Unprompted review
Im on my 3rd jars of day balm and the…
Im on my 3rd jars of day balm and the night wrinkle balm. I can really actually see a difference after about 3 months. Especially my neck and around my mouth. Im 69 years old, lost alot of weight over a couple years. Neck wrinkly and saggy, now much better! I can't believe it!. Wish I would've taken pics. I dont know what's in there. But its good for me. Thank you
23 June 2026
Unprompted review
Issue with my package not being…
Issue with my package not being delivered. Customer service quickly resolved the issue and sent a replacement. Very thankful for the quality service I received.
22 June 2026
Unprompted review
Ale went above and beyond to help me…
Ale went above and beyond to help me and took care of everything! Not only that but she also did it so expediently, I’m incredibly impressed with Froya’s customer service!
23 June 2026
Unprompted review
It works!
The product works as advertised, and I was satisfied with its performance. The main reason I canceled my subscription was that I ended up accumulating more than I could use. I also want to highlight the excellent customer service—they were responsive, helpful, and professional whenever I needed assistance. Overall, it's a good product backed by a great support team.
2 March 2026
Unprompted review
Quick Refund!
I contacted support after trying the hair system products for 60 days. Unfortunatly they didn't work for my hair but my money was refunded for trying them! I also purchased the Daily Glow face ointment and I love it and I will be purchasing more when I am out!
23 June 2026
Unprompted review
Quick response
Quick, friendly and helpful service. My issue was dealt with swiftly and with good grace.
23 June 2026
Unprompted review
Bye Bye Brow crease
I have had a #1 line in between my brows since forever. My mom and sisters do too. I’ve considered Botox but I don’t want those chemicals in my body. I bought this and been using it for about 6 weeks. I never payed much attention until recently when my #1 is not completely gone but smoother and flatter. I don’t expect miracles since I’ve had it for the last 25 years, but this is definitely doing something great. I love the feel of it as well. This will always be my goto
23 June 2026
Unprompted review
Extremely quick response with friendly…
Extremely quick response with friendly and professional service!
23 June 2026
Unprompted review
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