Friends Capital Reviews 

11
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Mortgage Broker

Information provided by various external sources

Friends Capital are independent mortgage and loan specialists, providing truly impartial advice. We'll recommend the cheapest and quickest options available.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(11)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Andy - Friends Capital

Had Andy as my case worker and he worked miracles to get me approved after a poor financial history deterred me from ever applying previously.

Absolutely will recommend and will use again when the time comes.

21 October 2024
Unprompted review
Rated 5 out of 5 stars

Awesome service

Awesome service. We were finding it difficult to get information on which was best suited to our needs In regards to either taking out a bridging loan or equity on mums house. Friends capital are great with the advice and helped us out through to completion.
Big thanks to Carla and the team 🙏

3 November 2023
Unprompted review
Rated 1 out of 5 stars

Spam callers

Spam callers, a nuisance. I have blocked and reported. They still call every day. Please leave me alone!

28 September 2021
Unprompted review
Rated 1 out of 5 stars

Poor Customer experience

Very, very disappointed in their service. A service that surely survives on providing a good customer experience. My experience can be summed up through:
1) Poor communication internally, resulting in different advice being provided by different people.
2) Poor, if not lack of response to e-mails.
3) Not sticking to agreed dates for contact and no apology and no reason why these haven’t happened.
I am utterly shocked, as it seems other people have had good experiences.

25 May 2021
Unprompted review
Rated 5 out of 5 stars

Never bought a house before.these guys…

Never bought a house before.these guys were amazing. I couldn't have done it without them. They helped me with things I didn't even pay them for. Richard, Andrew and Dan were all so professional and helpful. Please use them if you are a 1st time buyer like me.

6 November 2019
Unprompted review
Friends Capital logo

Reply from Friends Capital

Hi Diane,
Thanks for the very kind words ..........I`ll pass this on to the team, appreciate!

Rated 5 out of 5 stars

Fabulous would use again and again.

Great service stayed in touch all the time, sorted everything out. Robert Rust is brilliant friendly and so helpful. Miss chatting to him, but will use again when our mortgage is due for review.

20 December 2017
Unprompted review
Show reviews in all languages. (11 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look