Me and my partner are 1st time buyers…
Me and my partner are 1st time buyers and Alex has helped us massively through every stage of the process. Couldn’t have asked for an easier experience. Thank you again!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
At Direct Mortgage Network Ltd, we provide expert mortgage advice and services tailored to your needs. Our team is dedicated to guiding you through the mortgage process with the utmost professionalism and care, along with clarity, ensuring you make informed decisions every step of the way. Get ready to embark on your homeownership journey with confidence and peace of mind.
74 Rayne Road, Braintree, Essex, CM7 2QP, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Me and my partner are 1st time buyers and Alex has helped us massively through every stage of the process. Couldn’t have asked for an easier experience. Thank you again!
Jamie was very helpful and efficient
James was very helpful throughout the whole procedure and he worked very hard to make our mortgage go through! We will definitely be recommending him to anyone we know. Whenever we had questions or difficulties he would get back to us straight away! Could not thank him enough
As a first time buyer, Alex was amazing, he was super helpful throughout the whole of the process and answered any questions or queries I had. Would definitely recommend.
James and Alex are remarkable team!
We almost lost a property due to our first mortgage adviser not understanding our needs, particularly with my business setup and the proof of income etc, but thankfully we were directed to Direct Mortgage Network. James and Alex made the whole daunting first time buyer experience a lot smother, stress and hassle free.
James in particular took the time to meet with us, he listened looked at all of my business income and other document to skilfully help us explore and navigate the mortgage lenders offers to determine what best suits our needs and interests.
The team communicated well, they ensured that all our questions and doubts were quelled which in turn enabled us to trust in their expertise thus created a smoother process.
They are both hard working and ensured they responded to emails and calls in a timely and efficient manner.
I couldn’t recommend a better team to work with.
I must James & Alex were excellent in all aspects of correspondence especially offering me the best rates at all times. I have worked with them for several years and the service is always professional and swift .
Made a complicated stressful process streamlined and easy. I was honestly surprised at how simple the process was made.
I have always received a fantastic service. In the past, I have used this company for two new mortgages and a couple of remortgages. As a self-employed individual there is always some uncertainty when it comes to mortgages, but James and the team have always managed to find me a suitable solution. Highly recommend and would use time and time again.
I have been using James Carter since we first got a mortgage.
Back then, getting our first mortgage was daunting, but he dealt with the whole process from start to finish.
No stress to us came from his company, they all were so obliging and informative, they took all the stress out of it.
10 years later and several house moves later, I still go back to James.
I would never use anyone else as he deals with everything for me stress free.
Weather your a first time buyer or arranging another mortgage I would highly recommend James
I’ve been working with James Carter and the team at Direct Mortgage since my very first property purchase in 2013, and I can honestly say they have been outstanding from day one. James has consistently provided professional, honest, and tailored advice, always ensuring that I fully understood my options and secured the best possible mortgage deal.
What truly sets James and his team apart is their can-do attitude — no matter how complex the situation, they always find a way to move things forward. Their proactive approach and problem-solving mindset make the entire process feel seamless and stress-free.
Over the years, they’ve guided me through multiple renewals and property transactions with the same level of care and efficiency. Communication is always clear, and they go above and beyond to make what can be a stressful process feel straightforward and manageable.
I’ve recommended James to a number of people over the years, and he continues to be my trusted broker — currently helping me with a new project.
I genuinely trust James Carter and the Direct Mortgage team and wouldn’t hesitate to recommend them to anyone looking for reliable and exceptional mortgage advice
Alex made this process a breeze. As a first time buyer I had little to no knowledge and he handled everything professionally and had great communication. Would recommend him to everyone!
I have used DMN for my all of my mortgages and to remortgage. I found their service to be very hassle free. The whole team are very knowledgeable and will go above and beyond to get the product that best fits you. I also found them to be very personable. I would highly recommend their services.
Amazing company, amazing service. Super efficient and fast, great communication with the team. As a first time buyer they made this the easiest process ever I highly recommend.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.