Freshskin Beauty Ltd. Reviews

2,825

•

4.7

Aromatherapy Supply Store

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Review summary

Created with AI, based on recent reviews

Evaluating 176 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent value of the products, including essential oils and skincare items, often noting their natural properties and effectiveness. The ordering process is frequently described as easy and efficient, with many appreciating the prompt dispatch and careful packaging of their purchases. Reviewers also highlight the quick delivery service and positive interactions with the company's service. However, some customers also noted issues with product discrepancies, such as items having an unexpected scent or color, or arriving in poor condition. Additionally, a few people experienced problems with delivery, including parcels being sent to incorrect addresses, items missing from orders, or delays in receiving their goods. Some reviewers were not happy with communication, citing unanswered emails and a lack of responsive customer support.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality, value, and variety... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the excellent quality of the... See more

Delivery service

People report positive experiences with delivery service, often highlighting quick delivery times and... See more

Order

Reviewers highlight positive aspects of order, with many praising the ease of ordering and quick delivery.... See more

Service

Clients share positive opinions on service, with many reviewers consistently describing it as prompt,... See more

Reviews shaping this summary

Before purchasing I had a query which was answered. My purchased items were packaged securely, and arrived in the estimated time given. So overall happy, with my purchase of Rosehip oil and Shea Butte... See more

Company replied

First time ordering from Freshskin Beauty after a recommendation from a lady who uses their products for her own natural skin care range. I am really happy with the quality & price of the lavender es... See more

Company replied

Great quality gel, absorbs quickly, healed dry patches, leaves skin feeling soft. Previously bought 99% Aloe Vera gel from other brands but finding this Freshskin gel to be far better. Fast delivery.... See more

Company replied

Company details

About Freshskin Beauty Ltd.

Written by the company

Since 2010, Freshskin Beauty have been supplying premium natural health and beauty products to individuals, hobbyists and wholesale customers who seek the best essential oils at cheap prices.

From day one, our philosophy has centred around quality products and a great service. Over the years we’ve worked tirelessly to establish relationships with producers of the finest ingredients from all four corners of the planet. Our unique business model of dealing directly with the growers and producers of our herbs, plants, vitamins and essential oils means we use the finest ingredients direct from the source.

We harness the magical power of plants to create luxurious beauty products that not only enhance the appearance of your skin, but also improve your mental state as well. Our gentle skincare range is so natural and pure that it’s suitable for everyone, regardless of age or skin type.

From the start, customers have also come to us for wholesale essential oils, taking advantage of our quality products and low prices. Today, we manage daily orders that range from a single bottle of lavender essential oil to bulk orders of oils and fragrances and we treat each with the same level of care and service as we did our very first.

As members of the Aromatherapy Trade Council, we keep on top of the ever-changing essential oil regulations, and continue to ensure that all of our products adhere to rigid European Safety Guidelines. Our product safety is ensured through a research and testing regime that sees each product and all formulations tested by qualified personnel.

We now stock over 200 essential oils, fragrance oils and carrier oils as well as beautiful hand-made soaps, moisturisers and body lotions.

As we’ve grown, so too has our passion for achieving the highest standard in customer care and a great service; this includes next day delivery, no minimum order and hand-packing every item ensuring you get as much satisfaction from every Freshskin order as we do.

Head over to our online store now and start your Freshskin journey, or if you’re in need of some inspiration have a browse through our blog.

Thanks for dropping by.

The Freshskin Beauty team.

Contact info

Grant House, NG7 3GS, Nottingham, United Kingdom
0115 847 0585
info@freshskin.co.uk
freshskin.co.uk

4.7

Excellent

3K reviews

5-star

4-star

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 month

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Customer service is too good.

29 April 2026

Reply from Freshskin Beauty Ltd.

3 days ago

Thank you for the kind review.

May 6, 2026

Brilliant as always!

28 April 2026

Reply from Freshskin Beauty Ltd.

3 days ago

Thank you for the kind review.

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