Freshlick Reviews 

201
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service, noting that orders often arrive ahead of schedule and are securely packaged in sturdy boxes. Consumers also appreciate the highly competitive prices and the wide selection of quality paint products available on the easy to use website. Though some customers experienced frustrating delivery delays, stating that their parcels arrived significantly later than expected or lacked proper tracking updates. A few people also mentioned occasional issues with damaged tins, product leaks, or paint mixes that did not accurately match their original color choices.

What people talk about most

Delivery service

Consumers find delivery service to be efficient, frequently highlighting fast dispatch times, prompt... See more

Product

Customers consistently note positive experiences with product, highlighting the great quality, competitive... See more

Price

People report positive experiences with price, highlighting that items are offered at very competitive and... See more

Order

Reviewers mention positive feedback about order, noting that the website makes ordering very easy and prices... See more

Service

Customers had positive experiences with service, frequently highlighting exceptional efficiency and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered paint on Thursday night and paid £2.50 for next day delivery, to be honest I wasn’t expecting to receive it till Monday, taking into account working days, so I was pleasantly surprised whe... See more

Company replied

Rated 5 out of 5 stars

I have been really impressed by the experience of dealing with Freshlick. My paint came promptly within a couple of days, was well packaged and there was excellent communication throughout. I was also... See more

Company replied

Rated 5 out of 5 stars

Suplied me with dulux 2.5ltr buttermilk matt emulsion paint at a much cheaper price than many others. Arrived within 3 days. Will definitely deal with this company again.

Company replied

Rated 5 out of 5 stars

Found a matching paint we'd used years ago, which will save us redecorating the entire room. Ordered this alongside other paints we needed to replenish. Well packaged and quick to arrive.

Company replied


Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

201 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(201)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I’m having problems with 5 litre Dutch…

I’m having problems with 5 litre Dutch white. There are fine bits of cotton a red and yellow colour. When painting the wall they appear in the paint. Put one coat on let it dry and applied second coat. This happened again and also greyish/black streaks in the paint. Sarah Jane I will e mail picture. Now going to open 2.5 litre and hope this is ok

3 January 2024
Freshlick logo

Reply from Freshlick

Good afternoon Carl,

Thank you for taking the time to leave your review. I am sorry to read your comments.

I can see that you are already in communication with our Customer Service Team regarding this issue.

If you need any further assistance please do not hesitate to contact us further.

Many thanks

Ryan @ freshlick

Rated 5 out of 5 stars

Absolutely excellent

Absolutely excellent. The delivery was made on Sunday after ordering at 5:45 pm on Friday. Great selection and the place to go if you need paint fast. Customer service was also very friendly and helpful.

12 January 2024
Rated 5 out of 5 stars

Great service

I ordered paint That was unavailable in stores. Fast and efficient delivery. Very happy indeed

27 November 2023
Rated 5 out of 5 stars

Definitely a Freshlick... of paint

I could not get this paint colour / product at any of the usual DIY chains so an internet search threw up this company. Very impressed with the purchase and supply experience. Ordered and quickly delivered in well protected packaging. First rate and very happy.

19 November 2023
Rated 5 out of 5 stars

Brilliant

Easy to order, quick delivery which was trackable and the paint that arrived was exactly what I ordered.

1 November 2023

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