I wish there was a NO STAR option. They have…
I wish there was NO STAR they have been taking my money monthly and have yet to set me up. I don't trust them I'm requesting a refund of my $497 over 4 months..
20 January 2023
Unprompted review
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Company details
Written by the company
Cloud-based lead finding app for b2b businesses. Easily find sales leads and export marketing lists using any keyword or industry, in any town or city in the world.
Contact info
20-22 Wenlock Road, N1 7GU, London, United Kingdom
- marty@freshleadfinder.com
- freshleadfinder.com
DO NOT USE THIS SERVICE!
After using this service for a few minutes I quickly realised the quality of the leads generated was poor and a number reappeared in separate searches.
The customer service assistant (Marty) was so rude and unhelpful. He rejected my initial request for a refund in such a rude/blunt manner.
Furthermore, I don't believe they had the nerve to reply to the other negative review on TrustPilot with "This user is bitter because we wouldn't refund him". Yes we're annoyed because we've just paid a premium for an awful service that doesn't work how it was expected to.
Awful service, awful customer service and an awful experience.
*You see Marty, I wouldn’t have been so dissatisfied with your customer service had it been somewhat pleasant.
Your service is probably a 2 star rating but your rudeness and lack professionalism brought it down to 1 star.
Also, using my data that I submitted to your service to acquire my full name and search it on companies house 🤔 Sounds like a breach of GDPR to me, oh so unprofessional.
And the only thing I’m entitled to is a refund mate. Either improve your service or improve your customer service to compensate for it, then maybe you’d stop getting negative reviews. Stop crying about it, you brought this on yourself.
Thanks a lot Fresh Lead Finder.
16 December 2021
Unprompted review
Reply from Fresh Lead Finder
That's very entitled of you, Charlie - if you run searches and use data, you need to pay for it, we're not a charity. Are you giving everyone refunds after they've used your Kitchen X or Augmented Marketing services and resources? No. I don't think you are. We're a startup in a very tough industry, we're in no position to be providing refunds after collecting and storing data you've asked the software for, as we would lose money. I'm not sure standing behind our terms and conditions warrants a negative review - it does state on our website that refunds are not provided. Very unprofessional and entitled behaviour.
this software is totally a waste.
this software is totally a waste. even one lead is not worth it. I never recommend someone to purchase this.
6 August 2021
Unprompted review
Reply from Fresh Lead Finder
This user is bitter because we wouldn't refund him AFTER he used our software. Very strange, unprofessional individual with lots of fake accounts. Take his review with a pinch of salt.
So happy I found this tool
So happy I found this tool, makes finding prospects for email so easy. Will be telling my fellow marketers for sure.
19 March 2021
Unprompted review
Reply from Fresh Lead Finder
Thanks Martin - glad you find our software useful.
Perfect software for business leads
Perfect software for business leads! Searches run fast and hundreds of leads generated every time with email addresses. Success.
8 February 2021
Unprompted review
Reply from Fresh Lead Finder
Thanks so much, glad you like our software.
Fresh Lead Finder really is an awesome…
Fresh Lead Finder really is an awesome lead finding tool. It finds hundreds of leads instantly in any industry, and spits out emails, phone numbers, website links and lots of other data points that make cold emailing more effective!
6 February 2021
Unprompted review
Reply from Fresh Lead Finder
Thanks so much for the kind review!
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