The service I received was amazing and they were so helpful explaining how to use the product and even went out there way to come out to me and show me how to use it outstanding. Definitely recommend... See more
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The sensor mat with remote pager which i ordered arrived the following day. it works well. However i think the item is grossly overproced, a great pity as people requiring such mats have one reason al... See more
Company replied
After trying several different alarm pendants for my 90yr old mother we are so pleased to have discovered Frequency Precision. She is quite deaf and with arthritic hands has found others hard to press... See more
Company replied
We purchased the door sensor with mobile phone alert and 3 additional sensors so we can be instantly informed if my elderly mother decides to go wandering at night. James was very helpful explain... See more
Company replied
Company details
Written by the company
Safe, Reliable, Technology to Assist Carers. Effective Pressure Mat telecare for hospitals, nursing homes and home carers.
Contact info
Frequency Precision 1st Floor, South Devon House, Station Road, , TQ12 2BP, Newton Abbot, United Kingdom
- +441837810590
- contact@frequencyprecision.com
- frequencyprecision.com
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Very pleased with the little phone
Very pleased with the little phone. Just what I needed for my elderly partially sighted dad. He was against the idea but now he has it and realises how easy it is to charge and use , he is carrying it around in his pocket. ( won’t wear it round his neck) I like the fact it was all set up with the main numbers and it keeps ringing around a cycle until answered.

Reply from Frequency Precision
Excellent service
Excellent service, fast set up and delivery. Battery fully charged on arrival so could start using it immediately. Very easy to use.

Reply from Frequency Precision
Excellent Products & Excellent Service
We purchased the door sensor with mobile phone alert and 3 additional sensors so we can be instantly informed if my elderly mother decides to go wandering at night.
James was very helpful explaining how the product worked and it arrived very quickly.
It was very easy to setup and works perfect.
I would recommend this product and Frequency Precision to anyone who wants to take care of their loved ones.
Thank you.

Reply from Frequency Precision
Very fast delivery and I now feel…
Very fast delivery and I now feel happier knowing that help is just a button away. The button is easy enough for me to push with my wasted muscle. Thank you

Reply from Frequency Precision
Online chat suggested a solution to my…
Online chat suggested a solution to my problem. I ordered the suggested replacement part which arrived the next day and did sort the problem. Excellent!

Reply from Frequency Precision
5 stars without a doubt
After trying several different alarm pendants for my 90yr old mother we are so pleased to have discovered Frequency Precision. She is quite deaf and with arthritic hands has found others hard to press or hear when speaking through the device. The company are always helpful and quickly return calls. We recently had a problem and had to return the device and it was back with us within 2 days which was very impressive. Wouldn’t hesitate to recommend.

Reply from Frequency Precision
Great product and great service
Great product and great service. Even if you struggle to install they are on hand to help.

Reply from Frequency Precision
We use Frequency Precision for all of…
We use Frequency Precision for all of our telecaster aids. The service that they offer in terms of support and swift delivery are fantastic and their customer service is superb
Looks good but has not yet been tested…
Looks good but has not yet been tested in anger. I suggest that you leave a little more time for customers to assess the products before asking for comments. Richard Cade

Reply from Frequency Precision
Emergency Tracker
I recently bought this tracker to keep my mum safe, knowing that with a simple press of the alert button one one her kids will be on hand to get to her, hopefully this won't happen.
With the built-in GPS, two way phone I would recommend using this.

Reply from Frequency Precision
Brilliant little gizmo.
Brilliant little gizmo.....I was kept up to date with regular progress emails, it was delivered on time and kindly already set up to use immediately. Now I just have to get my ageing mother to remember to wear it and charge it regularly. Highly recommend this product and the company that supplied it..

Reply from Frequency Precision
Very quick answer to query
Very helpful Technical support and…
Very helpful Technical support and sales staff. Liked the way in which they tried to customise the product to my requirement .Ordered a fall sensor and an out of bed/return to bed sensor with mobile alerts.
Arrived promptly as promised
I found the Web site very easy to use
I found the Web site very easy to use, the ordering process was very straight forward & easy to follow. All items were delivered on time. The equipment hasn't yet been set up yet so can't comment.
I'm very pleased with everything so far.
Very helpful and great products and
Very pleased with our call button and…
Very pleased with our call button and pager system. The wireless extender works well in the house which is important as we have had problems with other systems due to the thick walls. James was very helpful both over the phone and by mail and guided me through what might be the best system for us. Very pleased with the end result.

Reply from Frequency Precision
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