The service I received was amazing and they were so helpful explaining how to use the product and even went out there way to come out to me and show me how to use it outstanding. Definitely recommend... See more
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The sensor mat with remote pager which i ordered arrived the following day. it works well. However i think the item is grossly overproced, a great pity as people requiring such mats have one reason al... See more
Company replied
After trying several different alarm pendants for my 90yr old mother we are so pleased to have discovered Frequency Precision. She is quite deaf and with arthritic hands has found others hard to press... See more
Company replied
We purchased the door sensor with mobile phone alert and 3 additional sensors so we can be instantly informed if my elderly mother decides to go wandering at night. James was very helpful explain... See more
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Company details
Written by the company
Safe, Reliable, Technology to Assist Carers. Effective Pressure Mat telecare for hospitals, nursing homes and home carers.
Contact info
Frequency Precision 1st Floor, South Devon House, Station Road, , TQ12 2BP, Newton Abbot, United Kingdom
- +441837810590
- contact@frequencyprecision.com
- frequencyprecision.com
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Epilepsy sensor mat
The service I received was amazing and they were so helpful explaining how to use the product and even went out there way to come out to me and show me how to use it outstanding. Definitely recommend to buy from.
On a positive note they email asking…
On a positive note they email asking how you want the contacts named for the pager service. It would be good to know prior to purchase that this service is carried out as there is no mention in the adverts. The company is let down by poor delivery experience from thier delivery company offering no timed periods wasting a day for an item that took nearly 12 hrs from its on its way and delivered a day later then originally claimed. Should of used DPD 2 or time slot.

Reply from Frequency Precision
The delivery was cancelled and being…
The delivery was cancelled and being sent back to you. I was unaware that there would be a $572.00 tariff tax added on to the price. My accountant team will be following the steps for a refund.

Reply from Frequency Precision
Easy to use and reliable
I have purchased several sensors from Frequency Precision for the people that I work with. I always find them to be great, reliable, easy to use products. Fast delivery. Good communication.
I have not used it yet and won’t be…
I have not used it yet and won’t be able to use it for a few weeks, I am sure I will be satisfied with it.
The reason I gave a five star is because of one of your staff, Oliver in customer support, he was very helpful in answering all my questions regarding how the product works.
Quality, Technology & Service
A hospital quality product utilising proprietary technology and backed by confidence inspiring personal service. They talked us through the installation. They ran checks to confirm everything was working. Frequency Precision can help you give your parents the care you want for them.
Wireless Convulsion Sensor Mat & Pager Set
When my 12-year-old son started experiencing nocturnal seizures, I purchased the Wireless Convulsion Sensor Mat & Pager Set. However, due to his weight, the standard sensor box struggled to detect his seizures accurately. I reached out to Frequency Precision, and their team responded immediately with expert advice, recommending a more suitable control unit. They shipped it out the same day, and it arrived the next morning.
I had also tested other seizure monitors, but they frequently triggered false alarms. In contrast, this monitor worked flawlessly once we received the updated digital control box tailored to my son's needs.
The team at Frequency Precision was outstanding—knowledgeable, responsive, and incredibly supportive. They took the time to address my concerns and ensure I had the right device for my son. Their exceptional customer service and dedication made all the difference, and I couldn't be more grateful.
Exactly what we needed!
Exactly what we needed!
Great product easy to use and fast delivery.
Very good product and customer support!
Product massively overpriced and then…
Product massively overpriced and then charged £12 for P&P for 2 moulded pager covers. Total cost for 2 x pager cover £48 ! Rip off.

Reply from Frequency Precision
Very helpful team at Frequency…
Very helpful team at Frequency Precision. Very knowledgeable about the range of products they supply, many of which we've used for many years within our Home. Would definitely recommend
Great customer service and very helpful…
Great customer service and very helpful with what products I needed. Very quick with receiving the products too.
Excellent service.
Patient and helpful staff
My Dad had dropped his tracker so a replacement was required. Due to my Dad's circumstances it was more complicated than it sounds, as I didn't want a break in service. The staff at FP were incredibly patient and helpful and we got it all sorted in the end!
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