Freedom Vehicle Contracts Limited Reviews 139

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have used Freedom for a number of years having previously used other leasing companies and I genuinely wouldn't go anywhere else now. They keep you fully up yo date with their progress and al... See more

Company replied

Rated 5 out of 5 stars

I have used Freedom Contracts for over 20 years for business and private use . They have never let me down. To say their rates are competitive is an understatement. I have not found anyone to beat... See more

Company replied

Rated 5 out of 5 stars

Amazing service and such a wonderful team who are always just a phonecall away. I was initially drawn to Freedom Vehicle Contracts due to their competitive prices and great reviews and they did not di... See more

Company replied

Rated 5 out of 5 stars

As a company, we have dealt with Freedom for many years now. Not only because the prices are so appealing, no matter what our requirements are or time frames, the team are always there to help. They k... See more

Company replied

Company details

  1. Leasing Service
  2. Car Finance and Loan Company
  3. Car Leasing Service
  4. Finance Broker

About Freedom Vehicle Contracts Limited

Written by the company

Welcome to Freedom Vehicle Contracts Limited:

Freedom Vehicle Contracts have been supplying the most competitive New Car and Van Leasing Finance in the UK since 1998......... making us one of the UK’s leading independent Vehicle Leasing Companies. Maintaining robust relationships with all the major UK Car Dealer networks and leading Finance Partners.

We are consistently able to offer our Customers some of the best priced Lease Deals for all leading vehicle makes and models available to the UK.

Providing Business Contract Hire for our Business Customers & Personal Contract Hire for those arranging the Vehicle Finance Personally. Emphasis is very much on delivering the very best in Customer Service and doing everything possible to fulfil our customers expectations .

Authorised and registered with the Finance Conduct Authority & a BVRLA (British Vehicle Rental & Leasing Association) member, you can be assured you are in safe hands when dealing with Freedom Vehicle Contracts Limited.

Got a question? Our Friendly & helpful team will happily guide you through the process, to design your own lease , to fit your needs and budget, to get you driving a brand new vehicle. You'll be surprised at the choice available to you , whatever your needs and budget.

see our current special car offers here
see our current special van offers here
request a call back from us here

Contact info

4.9

Excellent

TrustScore 5 out of 5

139 reviews

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Rated 5 out of 5 stars

Absolutely brilliant!

Always an absolute pleasure to deal with!

These guys are Quick, responsive and efficient, they certainly know their stuff and they all work great together as a team. Would highly recommend.

13 January 2023
Freedom Vehicle Contracts Limited logo

Reply from Freedom Vehicle Contracts Limited

Fabulous, thank you for taking the time to leave a review, the team are really delighted with your comments -Thank you !

Rated 3 out of 5 stars

Telling me a monthly price then…

Telling me a monthly price then increasing it

2 May 2023
Freedom Vehicle Contracts Limited logo

Reply from Freedom Vehicle Contracts Limited

Hi Patrick ,
We're sorry you felt your experience with our Company wasn't a good one, price increases can happen, and are mostly out of our control if interest rates, funding, or manufacturers make changes, however, any change to the price would have to be communicated to you prior to signing the legal documents. We are authorised and registered by the Financial Conduct Authority and adhere to the rules and regulations without deviation, therefore we are keen to discuss your individual case, and would invite you to contact us directly at sales@freedomcontracts.com with your concerns. We look forward to hearing from you .

Rated 5 out of 5 stars

Smooth transaction from start to…

Smooth transaction from start to finish.All staff friendly and helpful throughout.

9 February 2023
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Reply from Freedom Vehicle Contracts Limited

Thank you for taking the time to leave a review, the team are really happy with your comments -Thank you !

Rated 2 out of 5 stars

I’ve bought two leases from Freedom

I’ve bought two leases from Freedom. Both times they played the oldest trick in the book by quoting one price, then changing the price on the contract by £5 more per month. Not even 1 week had passed. The first time I picked it up.. the second time I didn’t pick it up until the first payment was made. I raised it with them, even though I provided evidence of misinformation they insisted that because I signed the contract I had to pay the extra. Very sly business moves and for this reason I would not lease a car through them again. Even though the lead up to the purchase was good. I have told ALL my friends and family not to buy here.

3 September 2022
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Reply from Freedom Vehicle Contracts Limited

Hi Kirstie, we can see that you have edited your review, we would love to discuss your concerns directly, we are confident that we have acted entirely appropriately with the pricing and documentation relating to your agreement, which we outlined in our communication during December 2022, some of the comments you are making are simply not accurate and are defamatory of our business. We have invited you to raise an official complaint with us directly, but to date we have no correspondence from you. We would be happy to address any point of your experience with you, and again invite you to let us have your complaint in writing, for ease we have attached our complaints policy: https://freedomcontracts.com/wp-content/uploads/2019/06/Complaints-Procedure-2019-Version.pdf. We look forward to hearing from you.
Hi Kirstie, We're sorry you felt your experience with our Company wasn't a good one, price increases can happen, and are mostly out of our control if interest rates, funding, or manufacturers make changes, however, any change to the price would have to be communicated and agreed with you, prior to signing the legal documents. We are authorised and registered by the Financial Conduct Authority and adhere to the rules and regulations without deviation, therefore we are keen to discuss your individual case, and would invite you to contact us directly at sales@freedomcontracts.com with your concerns. We look forward to hearing from you .

Rated 5 out of 5 stars

Well done Freedom

We have used Freedom for a number of vehicles over the past 10 years and found them to be excellent.

2 April 2023
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Reply from Freedom Vehicle Contracts Limited

What can we say ! other than "thank you" for taking the time to leave your review - A very smiley team ! Look forward to helping you again soon.

Rated 5 out of 5 stars

The last 4 vehicles I have contracted…

The last 4 vehicles I have contracted have all been through Freedom.
I would not use anyone else .
The staff are always willing to help you through the process from start to finish.

31 August 2022
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Reply from Freedom Vehicle Contracts Limited

We really appreciate your loyalty to our company, and the staff are over the moon with your comments. Thank you so much to take time out of your busy day . Hope we can help you again soon.

Rated 5 out of 5 stars

Great service

Got my second car from Freedom - it’s a great company to deal with & I’d recommend them to anyone.

13 January 2023
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Reply from Freedom Vehicle Contracts Limited

Thanks for choosing us again Martin , really appreciate your business. Thank you also for taking the time to leave your review. See you next car !

Rated 5 out of 5 stars

Great company.

29 March 2023
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Reply from Freedom Vehicle Contracts Limited

Well thank you so much Paul , this feedback is great for the team. Thanks for taking the time : )

Rated 5 out of 5 stars

Great customer service and…

Great customer service and communications on top of great deals.

1 February 2023
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Reply from Freedom Vehicle Contracts Limited

Thank you Paul, for taking the time to leave a review, the team are really delighted with your comments -Thank you !

Rated 5 out of 5 stars

We have leased a number of vehicles…

We have leased a number of vehicles from Freedom and they have always been very easy to deal with.

13 April 2023
Unprompted review
Freedom Vehicle Contracts Limited logo

Reply from Freedom Vehicle Contracts Limited

Thank you for taking the time to leave a review, the team really appreciate it -Thank you!

Rated 5 out of 5 stars

Beep beep! I will be a returning customer

I’d highly recommend using this company. Cherie, Jane and team were friendly and responsive, and made my experience hassle-free. The vehicle was delivered right to my door yesterday within just weeks of the order. I couldn’t have asked for a better experience. Thank you!

5 April 2023
Unprompted review
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Reply from Freedom Vehicle Contracts Limited

Renee, we are so pleased you found your experience when using our services recently to be Friendly , Responsive, & Hassle Free ! Just what we always aim for. Cherie & Jane are delighted to have a shout out ! Thank you for taking the time to share your review.

Rated 5 out of 5 stars

Very Professional

From the start my expectations around the delivery times and delays were well managed, i was kep informed and updated on progress and the process was very proffesional down to the friendly chap that delivered the car.

22 March 2023
Unprompted review
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Reply from Freedom Vehicle Contracts Limited

Thank you for taking the time to leave a review, the team really appreciate it -Thank you !

Rated 5 out of 5 stars

From the first email to the car been…

From the first email to the car been delivered we were kept in the loop all the way cannot fault the team

15 March 2023
Unprompted review
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Reply from Freedom Vehicle Contracts Limited

Damian thats good to hear , thank you for sharing your experience.

Rated 5 out of 5 stars

We've used Freedom for around 10 years…

We've used Freedom for around 10 years now, and the service is always excellent from quoting to delivery updates. We always feel really look after when speaking to all of the team. Thanks team Freedom!!

14 March 2023
Unprompted review
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Reply from Freedom Vehicle Contracts Limited

Thank you Roeleen! Delighted to hear : ) - from all at TEAM FREEDOM!

Rated 5 out of 5 stars

Painless excellent service

Painless excellent service. Kept me updated throughout.

100% would recommend using Freedom

9 March 2023
Unprompted review
Freedom Vehicle Contracts Limited logo

Reply from Freedom Vehicle Contracts Limited

Fantastic ! Pleased we met your expectations, thanks for sharing and thank you in advance for the recommendations : )

Rated 5 out of 5 stars

I always use Freedom

This is my third vehicle with Freedom - they are always the best price and their service is excellent

3 March 2023
Unprompted review
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Reply from Freedom Vehicle Contracts Limited

Delighted to hear Grace, Thank you for sharing : )

Rated 5 out of 5 stars

I required a car very quickly and…

I required a car very quickly and Freedom did everything they could to get this to me swiftly. Great service, clear and concise and delivered the car on time. Will be using again.

31 January 2023
Unprompted review
Freedom Vehicle Contracts Limited logo

Reply from Freedom Vehicle Contracts Limited

Thank you Tom for sharing your experience.

Rated 5 out of 5 stars

An excellent experience

An excellent experience from the initial quote all the way through to delivery. Everything explained thoroughly and communication was great. Will definitely use again and would recommend to anyone looking for a lease vehicle.

5 December 2022
Unprompted review
Freedom Vehicle Contracts Limited logo

Reply from Freedom Vehicle Contracts Limited

Thank you for taking the time to share your review David, the team are delighted to hear that the service you received was " excellent" thank you in advance for the recommendations !

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