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See what reviewers are saying

Rated 4 out of 5 stars

Service and delivery is 5 stars, the trail X hub we purchased is 4 stars because we felt it could have benefited by having tie down points on both sides of the waterproof cover, apart from that the hu... See more

Rated 5 out of 5 stars

Great prices,Great customer service,Great communication. Was very easy replacing a faulty leatherman and purchasing my daiwa saltist rod that arrived very quick and was packaged so to not be damage... See more

Rated 5 out of 5 stars

Great product selection at good prices. Fast delivery after ordering. Great customer service to confirm order and colours.

Rated 5 out of 5 stars

Without a doubt the best customer service I’ve ever received. I had an issue with a product. They provided me with a store credit for the full value of the product without hesitation. Fast shipping. E... See more

Company details

  1. Fishing Store
  2. Camping Store
  3. Outdoor Clothing and Equipment Shop

Written by the company

Freddys have the lowest pricing guaranteed on all fishing, camping, boating, spearfishing, 4WD and all other outdoor products. Free shipping and easy returns available. Buy now and pay later with AfterPay available in store or online. Freddys, Australia's greatest outdoor retailer.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

750 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A real standout with customer service.

We had an issue with a product and this team would have to be one of the best we've experienced in a long time. Absolutely no problem from their end. Communication was speedy. A real standout with customer service.

22 February 2022
Unprompted review
Rated 5 out of 5 stars

Great range and products, top service

I have bought quite a few items now from Freddys to be delivered. Always come well packed, as quick as can be at the moment, as if there is a problem they call to arrange a alternative. Will be back.

13 February 2022
Rated 5 out of 5 stars

Great prices,Great customer…

Great prices,Great customer service,Great communication. Was very easy replacing a faulty leatherman and purchasing
my daiwa saltist rod that arrived very quick and was packaged so to not be damaged during freight..you can see they take their job seriously. Always a pleasure buying from Freddy's.

13 January 2022
Rated 1 out of 5 stars

In stock items are not really "In Stock"...."

Ordered a gazebo 3 weeks before Xmas that was "in stock". Emailed 2 weeks or so later to see when item would ship. They called and said they were out of stock. This almost ruined my Xmas plans, but thanks to TentWorld, I got the item I needed. Won't be coming back here again. TentWorld, Snowys, BCF, even Anaconda are better.

7 January 2022
Unprompted review
Rated 2 out of 5 stars

Trail-X Toastie Deluxe Queen Sleeping Bag Pre Order DEC Delivery

Preordered a sleeping bag late November for mid December delivery.
90% sure the listing said "order now, guaranteed delivery before Christmas"
But their customer service says otherwise. Item description still says DEC Delivery.
Product was not shipped until 3rd of January. I rang customer support and they were not very helpful and only offered me a refund and return of the product! I was expecting a discount code or voucher for the inconvenience instead of an empty promise!

3 January 2022
Unprompted review
Rated 5 out of 5 stars

Great Service

Always greeted upon entering the store and asked is there anything I need help with. The staff are very helpful and knowledgeable on the products instore.

31 December 2021
Rated 3 out of 5 stars

took forever to arrive

took forever to arrive (close to 3 weeks) the order came in 2 shipments which I wasn't notified of....I ordered lures from another online store the same Friday night as Freddys... that order arrived 4 days later from a store close to Freddys....won't be ordering again.

7 December 2021
Unprompted review

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