Ordered over a week and a half prior to writing this review. Order was never processed after shipping label was created. Emailed the support who stated that they would resend the items, but just cre... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good shopping experience with good prices. I will see how long it takes and how good the shipping takes.
Although I haven't received my package. It is supposed to come today. I think your company was quite efficient. Received my confirmation immediately expected date of arrival. Hopefully is still today... See more
Fragrantvilla does an outstanding job with their customer service and quality products!! A company that sincerely cares about making their customers happy!! Fast shipping with quality products at a gr... See more
Company details
Written by the company
Welcome to Fragrant Villa – A World of Luxury! At Fragrant Villa, we’re more than just a fragrance retailer; we’re a gateway into the world of luxury scents. We believe that fragrance is a powerful expression of personality, a final touch that completes your unique style. Our mission is to bring you an exclusive selection of the finest perfumes from across the globe, with an initial focus on the rich, captivating aromas of Arabic fragrances. We understand that our customers are as diverse as the scents they choose, and we aim to serve fragrance enthusiasts throughout the United States with a wide range of options. Our goal is to cater to your unique taste, helping you discover scents that evoke memories, inspire confidence, and bring a touch of elegance to every moment. By starting with a carefully chosen selection, we ensure that every perfume in our collection resonates with quality and authenticity.
SHIPPING PROMISE
FAST & FREE SHIPPING IN THE U.S.
ON ORDERS OVER $69
Contact info
5645 Hillcroft St Suite 410, 77036, Houston, United States
- info@fragrantvilla.com
- fragrantvilla.com
4.3
Excellent
140 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good shipping service
Good shipping service, fragrance in good condition, good packaging,
It's a shame they still have such a limited offering of niche perfumes.
28 February 2025
Reply from Fragrantvilla
Hello Carlos,
Thank you for your feedback! We're glad you were happy with the shipping, fragrance, and packaging. We’re working to expand our selection of niche perfumes. Subscribe to our mailing list for updates on new releases!
My package isn't here yet and it was…
My package isn't here yet and it was promised to be here today!!!
1 March 2025
Reply from Fragrantvilla
Dear Christopher,
We apologize that you had to go through the inconvenience. Kindly reach out to us at info@fragrantvilla.com and our team will resolve your issue ASAP.
Have a great day!
Fumble, but it happens I guess.
Fragrant villa sent me the wrong cologne and had to return it. I missed out on some decent deals from other vendors. Fragrant Villa is unfortunately out of stock now for the cologne that I purchased and the same sale is no longer available from the other vendors.
27 February 2025
Reply from Fragrantvilla
Dear Joe,
We apologize that you had to go through the inconvenience. Kindly reach out to us at info@fragrantvilla.com and our team will resolve your issue ASAP.
Have a great day!
Reply from Fragrantvilla
Hi Kenneth,
We're glad that you liked our products. Thank you for the review!
The bottle arrived opened…and all the…
The bottle arrived opened…and all the perfume were out
2 March 2025
Reply from Fragrantvilla
Dear Ego,
We apologize that you had to go through the inconvenience. Kindly reach out to us at info@fragrantvilla.com and our team will resolve your issue ASAP.
Have a great day!
Fast shipping
Fast shipping! Packaged with care. Great price! Overall great experience.
28 February 2025
Reply from Fragrantvilla
Hi Mike,
We're glad that you had a great experience. Thank you for the review!
Great prices
Great prices, great selection and fast shipping. My new go to fragrance store
2 March 2025
Reply from Fragrantvilla
Hi Oscar,
We're glad that you liked our products. Thank you for the review!
The Website is easy to see what ur…
The Website is easy to see what ur looking for and the product got here faster than I thought so thank u and thank the driver for me. I love the way it smells yall did awesome!
3 March 2025
Reply from Fragrantvilla
Hi Nathaniel,
We're glad that you liked our products. Thank you for the review!
Highly recommended for luxury perfumes
I highly recommend buying perfumes from this store. Great collection of luxury perfumes available at super affordable prices and really helpful customer support. Will purchase again
25 February 2025
Unprompted review
Reply from Fragrantvilla
Hi Hayyan,
We're glad that you liked our products. Thank you for the review!
Reply from Fragrantvilla
Hi Ron,
We're glad that you liked our products. Thank you for the review!
Best Perfume Purchase
I recently purchased a perfume from this website, and I couldn't be more pleased with my entire experience. From the moment I visited the site to receiving my package, everything was seamless and efficient.
This was one of the best online shopping experiences I've had. The website is user-friendly, the customer service is outstanding, and the product quality is top-notch. I will definitely be returning to shop here again and would highly recommend this site to anyone looking to buy perfumes. A wonderful experience from start to finish!
28 February 2025
Reply from Fragrantvilla
Hi Noor,
We're glad that you liked our products. Thank you for the review!
Reply from Fragrantvilla
Hi Natalya,
We're glad that you liked our products. Thank you for the review!
Just Amazing from the smell to the…
Just Amazing from the smell to the design of the bottles .. i love them all ☺️
27 January 2025
Reply from Fragrantvilla
Hi Sheila,
We're glad that you liked our products. Thank you for the review!
Bait and Switch
Placed an order. It was cancelled within a few hours for "being out of stock." Yet, magically when I checked the website again, it was back in stock and the price had gone up $20+. Pathetic.
3 February 2025
Unprompted review
Reply from Fragrantvilla
Hi! We’re truly sorry for the inconvenience you faced. Your refund was processed right away, and we also reached out via email. Stock and pricing can fluctuate due to demand, but we understand how frustrating this must have been.
We’d love to make it up to you—please consider shopping with Fragrant Villa again, and feel free to reach out if we can assist you in any way!
Didn't receive my bottle
16 January 2025
Reply from Fragrantvilla
Dear John,
We apologize that you had to go through the inconvenience. Kindly reach out to us at info@fragrantvilla.com and our team will resolve your issue ASAP.
Have a great day!
Reply from Fragrantvilla
Thank you for shopping with us!
Reply from Fragrantvilla
Thank you for liking our service!
I purchased armaf's new dubi nights…
I purchased armaf's new dubi nights midnight. And it was amazing. This seller here at fragrant villa shipped my order in 3 days and I had it in about 7days. I will be buying from them again, the prices are on point and check out was very eazy. As a perfume reviewer it is the little things that make it a pleasure to order from company's like this one. Well done fragrant villa.
14 January 2025
Reply from Fragrantvilla
We're glad that you liked the newly launched Armaf Dubai Nights Midnight. Thank you for your feedback!
Reply from Fragrantvilla
Hello,
Thank you for the review!
I am happy with my purchases😁
I am happy with my purchases. My purchases we authentic and they smelled great, even then though they were blind buys.
4 January 2025
Reply from Fragrantvilla
Hello,
Thank you for the review!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.