Ordered over a week and a half prior to writing this review. Order was never processed after shipping label was created. Emailed the support who stated that they would resend the items, but just cre... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good shopping experience with good prices. I will see how long it takes and how good the shipping takes.
Although I haven't received my package. It is supposed to come today. I think your company was quite efficient. Received my confirmation immediately expected date of arrival. Hopefully is still today... See more
Fragrantvilla does an outstanding job with their customer service and quality products!! A company that sincerely cares about making their customers happy!! Fast shipping with quality products at a gr... See more
Company details
Written by the company
Welcome to Fragrant Villa – A World of Luxury! At Fragrant Villa, we’re more than just a fragrance retailer; we’re a gateway into the world of luxury scents. We believe that fragrance is a powerful expression of personality, a final touch that completes your unique style. Our mission is to bring you an exclusive selection of the finest perfumes from across the globe, with an initial focus on the rich, captivating aromas of Arabic fragrances. We understand that our customers are as diverse as the scents they choose, and we aim to serve fragrance enthusiasts throughout the United States with a wide range of options. Our goal is to cater to your unique taste, helping you discover scents that evoke memories, inspire confidence, and bring a touch of elegance to every moment. By starting with a carefully chosen selection, we ensure that every perfume in our collection resonates with quality and authenticity.
SHIPPING PROMISE
FAST & FREE SHIPPING IN THE U.S.
ON ORDERS OVER $69
Contact info
5645 Hillcroft St Suite 410, 77036, Houston, United States
- info@fragrantvilla.com
- fragrantvilla.com
4.3
Excellent
140 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Diluted perfumes
19 April 2025
Reply from Fragrantvilla
We’re truly sorry to hear you were disappointed. Your satisfaction means a lot to us, and while a refund has already been processed, we completely understand how frustrating this experience must have been. If there’s anything more we can do, please don’t hesitate to reach out at info@fragrantvilla.com. Wishing you a wonderful day ahead!
Excellent Retailer
Good selection. Low prices. Fast shipping. Flawless transaction. Would very highly recommend this retailer. A-plus!
1 April 2025
Reply from Fragrantvilla
Hello,
Thank you for the review!
Reply from Fragrantvilla
Hello,
Thank you for the review!
Armaf Magnificent Satin
Armaf Magnificent Satín is a excellent fragrance. Smell is something new and beautiful. The service from Fragrantvilla was fast and well packaged.
14 April 2025
Reply from Fragrantvilla
Hi Angel,
We're glad that you liked the service & products. Thank you for the review!
Ordering is simple
Ordering is simple, great selection and delivery is quick. I have ordered many times from you all and I am very satisfied with your products and service and I will continue to purchase for this company!!
18 April 2025
Reply from Fragrantvilla
Hi Ray,
We're glad that you liked the service & products. Thank you for the review!
I love everything about this company…
I love everything about this company the product and the fast delivery. Will continue to purchase perfumes.
5 April 2025
Reply from Fragrantvilla
Hello,
Thank you for the review!
Awesome Cologne
Loved the smell of the cologne’s and the duration was awesome. Several compliments all day long. 😊
5 April 2025
Reply from Fragrantvilla
Hello,
Thank you for the review!
Everything is as expected.
I received what I ordered, My order came quickly. Everything was as expected.
14 March 2025
Reply from Fragrantvilla
Hello,
Thank you for the review!
Great seller
Great seller. The fragrance I purchased was authentic and competitively priced. Would purchase from again.
1 March 2025
Reply from Fragrantvilla
Hello,
Thank you for the review!
Reply from Fragrantvilla
Hello,
Thank you for the review!
Reply from Fragrantvilla
Hi,
Thank you for the review!
You Guys are awesome
You Guys are awesome, I recently heard about you guys and before I would purchase my fragrance from Jomashop, but, you guys have better prices, and on top of that you guys are in the Houston area and I live in Rio Grande Valley in South Texas which means shipping from you guys is excellent. I get my purchase as lot quicker vs waiting almost a week when I buy from Jomashop. I love the free shipping over 75 dollars and I really love the 10% discount when you leave a review. I will definitely let my friends and family know about you guys. Thank you Fragrant villa
26 March 2025
Reply from Fragrantvilla
Hi Emmanuel,
Thank you for the review!
Reply from Fragrantvilla
Hi Aasir,
We're glad that you liked the shipping. Thank you for the review!
Great selection of fragrances sometimes…
Great selection of fragrances sometimes it hard to find sold out fragrances an here I found a few what I was looking for and the price value
28 February 2025
Reply from Fragrantvilla
Hi Jeremy,
We're glad that you liked the fragrance collection. Thank you for the review!
Reply from Fragrantvilla
Hi Leng,
We're glad that you liked the shipping. Thank you for the review!
Fast shipping 👍
Arrived on time and securely packaged. Very good and unique fragrance
15 February 2025
Reply from Fragrantvilla
Hi David,
We're glad that you liked the perfume & shipping. Thank you for the review!
I JUST LOVE ORDERING FROM THEM COSTUMER…
I JUST LOVE ORDERING FROM THEM COSTUMER SERVICE IS EXCELLENT, THE QUALITY OF THE PERFUMES ARE FABULOUS ANY MISTAKE THEY FIX THE PROBLEM FAST
4 January 2025
Reply from Fragrantvilla
Hi Norma,
We're glad that you liked our service. Thank you for the review!
Reply from Fragrantvilla
Hi Karl,
We're glad that you liked our service. Thank you for the review!
Reply from Fragrantvilla
Hi Carl,
We're glad that you liked our products. Thank you for the review!
There is no option to cancel order or…
Update I have finally got in contact with this vendor after more than 6 emails. Still no resolve as they could have cancelled my order since I have been contacting them since the order was placed by accident on Friday and their phone number does not work, nor does their chat. Please beware if you are going to purchase since they have poor communication.
14 March 2025
Reply from Fragrantvilla
Dear William,
We apologize that you had to go through the inconvenience. Kindly reach out to us at info@fragrantvilla.com and our team will resolve your issue ASAP.
Have a great day!
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