Once i placed the order with Fragrance 365 from the beginning to quick shipment their service reps were excellent!! keeping in touch with emails. Really glad they were a Canadian co. and had my fav... See more
Company replied
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See what reviewers are saying
Fragrance 365 doing a great job I received my second order so fast there perfume and cologne are affordable. I always recommend to my friends to go to this website it’s legit. Looking forward for my n... See more
My package still hasn’t arrived I was able to track it to Burlington then never heard any more about it I am out $73.00 . That in my opinion is steeling…..I will be letting everyone I know about your... See more
Company replied
The first time I placed an order with Fragrance365, all was great until I had to hunt down my order from UPS. As for my shopping experience, absolutely no complaints! My orders were received and promp... See more
Company replied
Company details
Written by the company
Fragrance365 is Canada's leading online fragrance outlet offering the best price on authentic designer perfumes, cologne. Buying 100% authentic fragrances online has never been easier with Fragrance365! Browse now!
Contact info
10929 166a St NW, Edmonton, AB , T5P 3V5, Edmonton, Canada
- +18336032365
- admin@fragrance365.ca
- fragrance365.ca
4.1
Great
194 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Fragrance365
Love to hear it!
Reply from Fragrance365
Thanks Andre!
With a wide selection of fragrances
With a wide selection of fragrances, I fell in love with Reminiscence's Patchouli perfume. It's great to be able to buy either a standard bottle or a sample. Very fast delivery service
24 December 2025
Reply from Fragrance365
Great to hear you loved it, that's a great fragrance!
I made a command and it never came to…
I made a command and it never came to my hands.
22 December 2025
Reply from Fragrance365
Sorry for the one-star. This one was unfortunate, but glad we found out and were able to refund you. The courier was having major delays in that area, and we're reviewing our options for future deliveries. We hope you give us another chance in the future.
Reply from Fragrance365
Great, that's what we like to hear. Thanks for the review!
Loved the gifted fragrance I received
Loved the gifted fragrance I received. It was delivered quickly and efficiently and Burberry is one of my very favourite brands!
15 December 2025
Reply from Fragrance365
Thanks for the great review!
I never received my order and never got
I never received my order and never got
a reponse from customer service ☹️
1 December 2025
Reply from Fragrance365
Very sorry about this Nathalie, the courier in your area was having huge issues for many other customers as well. I've refunded your order as the product looks to have now been returned.
Reply from Fragrance365
We love a quick delivery! Thanks!
I ordered 3and received 2
I ordered 3and received 2. I am waiting to make sure I only got charged for 2
25 November 2025
Reply from Fragrance365
Hello, sorry to hear about this. Please reach out to resolve this. We'll send an email on our end as well.
The service was great
The service was great, completely online. I received my order quite quickly and the the way they described it and as it should be.
14 November 2025
Reply from Fragrance365
Great to hear, thanks for leaving a review!
Reliable store!
Reliable store!
I highly recommend this store, the customer support is exceptional...
28 October 2025
Reply from Fragrance365
Woohoo! Love to hear that, thanks for shopping with us!
Fragrance365, for competitively priced fragrances!
The first time I placed an order with Fragrance365, all was great until I had to hunt down my order from UPS. As for my shopping experience, absolutely no complaints! My orders were received and promptly shipped. Products are very competitively priced and I will be continuing to shop with Fragrance365.
23 October 2025
Reply from Fragrance365
That's so great to hear, we appreciate the kind review.
Reply from Fragrance365
Thanks so much, we'll let him know!
Love it
Love the perfume! And the deals.. wonderful delivery. Overall happy!
23 September 2025
Unprompted review
Feel like I was sold a knock off
22 August 2025
Every as ordered and on time
21 July 2025
Good service Good quality
Fast shipping, good price and samples sizes offer let me try niche fragrances before I buy regular size. Highly recommended.
14 July 2025
I really appreciate the products I…
I really appreciate the products I received and how fast they were in delivering my fragrances.
Bottles were very well boxed to prevent breakage.
2 July 2025
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