Fragrance365 Reviews 

194
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Once i placed the order with Fragrance 365 from the beginning to quick shipment their service reps were excellent!! keeping in touch with emails. Really glad they were a Canadian co. and had my fav... See more

Company replied

Rated 5 out of 5 stars

Fragrance 365 doing a great job I received my second order so fast there perfume and cologne are affordable. I always recommend to my friends to go to this website it’s legit. Looking forward for my n... See more

Rated 1 out of 5 stars

My package still hasn’t arrived I was able to track it to Burlington then never heard any more about it I am out $73.00 . That in my opinion is steeling…..I will be letting everyone I know about your... See more

Company replied

Rated 5 out of 5 stars

The first time I placed an order with Fragrance365, all was great until I had to hunt down my order from UPS. As for my shopping experience, absolutely no complaints! My orders were received and promp... See more

Company replied

Company details

  1. Perfume Store
  2. also in
  3. Cosmetics and Perfumes Supplier
  4. Flavours, Fragrances and Aroma Supplier

Written by the company

Fragrance365 is Canada's leading online fragrance outlet offering the best price on authentic designer perfumes, cologne. Buying 100% authentic fragrances online has never been easier with Fragrance365! Browse now!


Contact info

4.1

Great

TrustScore 4 out of 5

194 reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(194)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Experience

Hello, excellent experience from start to finish , excellent packaging ,blind purchase with fragrance and not disappointed at all! I anticipate future purchases! Best Regards 👌 Wade

10 August 2026
Rated 5 out of 5 stars

Awesome company would buy again!!

Once i placed the order with Fragrance 365 from the beginning to quick shipment their service reps were excellent!! keeping in touch with emails. Really glad they were a Canadian co. and had my fav mens cologne i was searching for i used from mid 90s. I honestly thought i wouldnt find this again. I would recommend this company anytime, thank you!!
Kudos to all!!

25 June 2026
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Reply from Fragrance365

Wow thanks for the kind review! We try our best to beat the larger companies with our customer service and communication, glad that we delivered for you.

Rated 5 out of 5 stars

GENUINE PRODUCT

I RECEIVED A GENUINE PRODUCT FROM FRAGRANCE365 AND I DO APPRECIATE THAT PLUS THE DELIVERY WAS FAST. I WILL DEFINITELY BUY FROM YOU AGAIN.

17 June 2026
Rated 5 out of 5 stars

Great selections

Great selections, fast shipping and Impeccable customer service . I recommend

11 June 2026
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Reply from Fragrance365

Hey thanks for the kind review!!

Rated 1 out of 5 stars

My package still hasn’t arrived

My package still hasn’t arrived I was able to track it to Burlington then never heard any more about it I am out $73.00 . That in my opinion is steeling…..I will be letting everyone I know about your fake company as my money was taken and I received nothing ……

11 June 2026
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Reply from Fragrance365

Oh no! I wish you had contacted us, we could have helped you right away. We would never want anyone to feel like they've been a victim of theft, we take pride in quick resolutions and outcomes. It looks like it's been lost with the courier Apple Express in a city nearby. We'll contact them and you and make sure you get a solution you're happy with.

Rated 1 out of 5 stars

What I paid for was not what i…

What I paid for was not what i received! I paid for a large bottle of Tabsc, and received a.very small bottle!? Why?

20 May 2026
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Reply from Fragrance365

Hey Ross! Please contact us, we want to confirm what was sent. We show a 100ml ordered and a 100ml shipped, but I want to find out if something different actually left. We'll make this right for you!

Rated 1 out of 5 stars

Not what I expected

Not what I expected, the fragrance that I received didnt smell as it should. Very bad experience. I sent it back and I havent see my credit yet.

15 April 2026
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Reply from Fragrance365

Hello! Our customer service rep will be reaching out right away to correct this.

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