Relatively small first purchase from Frabco - very pleased with experience. Site easy to use and good selection of items. Found site with a search on Google for an item. Choose free delivery - faster... See more
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See what reviewers are saying
I was delighted that a 'phone call to check dimensions of my planned purchase of an air fryer received a quick and fulsome response and I placed my order immediately. Despite selecting free delivery... See more
Quick delivery on my orders. Only problem was product had (slightly) leaked but that wasnt the sellers fault as id had the same issue with AU themselves and it was a manufacturers fault with the lid... See more
Excellent company to deal with. Came across Frabco when I was looking for ginger bead kit for my daughters birthday. Was able to get some very useful things for the celebration: customer service was... See more
Company replied
Company details
Written by the company
Frabco Direct online shopping for home and garden, gifts and seasonal. We offer next day delivery to the UK and pride ourselves on the very best customer service
Contact info
1D, Deer Park Farm Industrial Estate, SO50 7DZ, Eastleigh, United Kingdom
- 0333 40 40 272
- admin@frabco.com
- frabco.com
Great service excellent communication…
Great service excellent communication good quality fast delivery

Reply from Frabco
Out of date food ( over 2 months) …
Out of date food ( over 2 months) relabelled to hid best before date. Nothing was mentioned in the listing that they were out of date. This date was added after I complained. Refund given.

Reply from Frabco
Excellent company to order from
Excellent company to deal with. Came across Frabco when I was looking for ginger bead kit for my daughters birthday. Was able to get some very useful things for the celebration: customer service was great with very fast despatch. Was able to pick up various make of candy canes also. Very happy with My items which were of Excellent quality makes and great value for money.
Will shop again: highly recommend.

Reply from Frabco
Excellent super fast delivery and item…
Excellent super fast delivery and item reasonably priced. Also I like to support small businesses would not have ordered if you were still a part of Amazon.
Speedy service
Ordered over the holiday season and the items came as soon as we were back to work.

Reply from Frabco

Reply from Frabco
The tracking number does not work and…
The tracking number does not work and have emailed twice about this issue, however have not heard back since

Reply from Frabco
Not received order
There was a problem it was sent to the wrong door with my address onit but the person brought it back very happy thankyou

Reply from Frabco
Leaking bottle
Good afternoon, on receiving my purchase of the double espresso AU bottle, i have noticed the bottle is leaking as the bottle itself is all wet and smells on the alcohol. Seal has not been broken.
Thank you for your
Response. Would it be possible for someone to get in contact with myself as I have left a voicemail and email and have received no response. Thank you.
Good evening, I have just picked up your email, I am happy to return the original bottle for further examination for future reference, if you could please send me the returns label I will sent it ASAP as I would like a replacement, and I’m hoping it was just a one off faulty seal / bottle as the packaging it was sent it seemed rather good. Thank you for your cooperation.

Reply from Frabco
Great stuff
Really impressed with this company. Bought gingerbread houses which are fantastic! They came really quickly and were really well packaged. Highly recommend this company and will definitely buy from again.

Reply from Frabco
Thank you FRABCO!
I have been using FRABCO for 2 years now and can say their service is great. Fast delivery, beautiful gift wrapping and perfect product selection. I would definitely recommend FRABCO! Thank you.

Reply from Frabco
Fantastic machine
Very happy with the delivery timescale and the machine , it is amazing

Reply from Frabco
Amazing ordered 3.58pm 23rd and arrived…
Amazing ordered 3.58pm 23rd and arrived at my home at 9.30am 24th December. So happy and top customer service!!!

Reply from Frabco
Super fast delivery and fantastic…
Super fast delivery and fantastic purchase,my husband loves the perfect draft

Reply from Frabco
The gift did not take long to come and…
The gift did not take long to come and it was really packed well.The gift is for my partner and I feel she would love it. Thank you

Reply from Frabco
Brilliant easy to order and super fast…
Brilliant easy to order and super fast delivery ready for Christmas. Many thanks

Reply from Frabco
Fantastic service delivered on time…
Fantastic service delivered on time over the moon with the product thank you

Reply from Frabco
Really impressed with Frabco. Highly recommended.
Really impressed with the speed and quality of the service from Frabco. I don't usually leave reviews but I ordered a Playmobil set as a Christmas present for our son on Sunday evening - a set which I suspect may be discontinued as I couldn't find stocked elsewhere, but Google suggested Frabco as a retailer and it was in stock and reasonably priced. Having never heard of them before I was a little hesitant, but online reviews looked reasonable so I decided to go ahead and order. Tuesday afternoon, it arrived, very well packaged too. I received several order updates throughout the process and I wouldn't hesitate to order from them again in the future.
It's nice to see that there are independent retailers that can offer the same (if not better!) level of online shopping experience that you would usually only expect from larger, mainstream retailers. The Am*zon order, I placed at the same time hasn't arrived yet... ;-)

Reply from Frabco
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