FR8Star Reviews 

353
•
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

This company is sleazy and dishonest. They sell a load board to carriers where they charge 20% on top of fees on most loads and charge $49-129/wk for access. They now operate their own brokerag... See more

Rated 5 out of 5 stars

Communication was top notch! Shipper showed up for delivery on time and it was smooth. He showed up at our farm and our tractor wouldn't lift it! He was super helpful and we finally had a neighbor... See more

Rated 1 out of 5 stars

Called them left a deposit based on a promise of a shipper provided within 24 hours. Clearly did not happen, called multiple times with no answer or returned phone call. It’s now 5days later and... See more

Rated 5 out of 5 stars

WOW, a company that ACTUALLY does what they say they can do. Monday morning I gave them the job, Tuesday morning they picked up my Skidsteer, Wed morning after 650 miles I received it. Rose Borer was... See more

Company details

  1. Transportation Service
  2. also in
  3. Shipping Service

Written by the company

FR8Star makes shipping easy. It’s an online marketplace to connect you with a trusted network of transport companies qualified to haul your specialized load. Thousands of shippers post loads to FR8Star every day. We focus on building relationships with qualified, specialized transport companies to get you the best price and service. FREE — Shippers can get estimates and book loads for free when they go with FR8Star. FAST — Get uber fast freight estimates, usually in under 30 seconds. No more wasting time on the phone and waiting to hear back. SECURE — We protect your data and contact information. It's only shared when you select a transport company to work with. QUALITY — Our transport companies are carefully vetted (invitation-only) experts in equipment and flatbed transport. At FR8Star, shippers moving difficult to fill flatbed, oversize, and overweight loads connect with flatbed and specialized freight transport companies with access to the capacity they need. Competition among the transport companies is guaranteeing fair rates to shippers – and shippers benefit from transport companies’ relationships with experienced transport companies that focus on moving open deck freight. The pricing is 100% transparent: shippers pay nothing to use FR8Star and transport companies submit their all-in bids. In addition, we provide you with tailored tools for OS/OW and open deck transport to make it as easy as possible to move your freight. With FR8Star tools, shippers can save time by booking freight instantly and limit costs by comparing bids from transport companies and easily manage their flatbed, oversize and overweight transport. Transport companies get access to the unique FR8Star technology that makes all of this possible. Our marketplace remains focused on providing transparency and giving transport companies a unique opportunity to expand their business while building capacity for the market, simultaneously making FR8Star more and more useful for shippers as well.


Contact info

3.5

Average

TrustScore 3.5 out of 5

353 reviews

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3.5

All reviews

(353)

7 reviews in the last 12 months

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Rated 1 out of 5 stars

David was a total scam

David was a total scam. It was a total nightmare trying to get the Jeep picked up and delivered. When the driver finally did deliver the Jeep, he would not unload it until we paid him for the vehicle. He had an invoice for the Jeep. I had wired the money to the auction house on Thursday, he delivered it to us on Tuesday. David told him not to unload it until we paid for the Jeep. I had to show the driver the proof that we had wired the payment PRIOR to him picking it up. There is no way an auction would allow an item to be picked Dynasty Global is a scam artist. Do not use him.

13 June 2023
Unprompted review
Rated 1 out of 5 stars

First off it’s strange for y’all to…

First off it’s strange for y’all to hand your bid off to another dispatcher.
Then this other dispatcher lied to me .he told me that my tractor was picked up on Thursday may 25 . Witch it did not get picked untill the Tuesday may 30.
The driver. Was the worst thing of this whole deal.
When he picked up the tractor on Tuesday may 23 he re-negotiated saying he would not haul it for less that $2,800.00 cause it had an attachment. Then I told him that his contract said it was 17’ long 7’ wide 8.8’ tall and 14,000 pounds.and that He agreed to pick it up knowing this information.
( And when he picked it up on a 10,000 pound trailer I knew he was gonna have issues getting it back to Oklahoma. )
Witch took 5 days to get here . he arrived Saturday june 3
So every one I talk to about this issue. I tell them not to ever use Fr8star.

22 May 2023
Rated 5 out of 5 stars

I had a odd sized load and back story

I had a odd sized load and back story. 26' concession trailer loaded on standard flatbed that had rolled. Sitting in original shippers yard. Insured was of no help but broker and drivers hired outside tow service to crane off and put on transport truck and step deck. Hauled from East Texas to Oregon with no problems and mostly on time. Driver and broker kept us up to date. Thanks.

12 June 2023
Unprompted review
Rated 1 out of 5 stars

Lousy broker.

Lousy broker.
Shipper couldnt speak english...drove all over my lawn...tore up my driveway...sent pics to Nina Marie...she was MIA as soon as there was a problem.
Not happy....

8 June 2023
Rated 4 out of 5 stars

There was some poor communication…

There was some poor communication between the broker and myself. I needed to know what type of trailer the hauler was using so I could have the necessary equipment to unload I was not informed until a few hours before the load arrived. Your end was fine

9 June 2023
Rated 3 out of 5 stars

Needs Help

Needs Help
First driver who dropped trailer #1 at the pickup location parked with one foot on soft ground. Had to call and have someone come and reposition when it was about to tip over. Ramps and partitions were in poor condition and difficult to operate. Price was not worth the experience.

9 June 2023
Rated 5 out of 5 stars

Outstanding

Outstanding! Very good service. The hauler was very friendly and helpful as well! Highly recommended!

12 June 2023
Unprompted review
Rated 1 out of 5 stars

Site Fees

Continually charged for site fees even with customers cancellations. 1st Load from representative Sam, this customer has charged back twice which keeps getting taken out of my account. This is over $1700 that I have had to pay for something that didn't move, FR8star kept funds and customer took deposit back. Paying these site fees of at least 20% on each load, and then customer is able to fraudulently request a refund based on not receiving goods. This site does not help to you recover funds and pretty much washes their hands of your loss. 2nd Customer has charged back based on their cancellation which had nothing to do with my abilities to move the freight. Customer cancels day one, Joe knew customer was cancelling and tells my boss that customer is going to cancel, he tries to avoid the cancel and Joe never refunds my boss the site fees, this cost me over $1500. At this time, I still have not been refunded for either charge. I am a single mother and cannot afford to take these financial hits. This site absolutely does NOTHING to help. They up their site fees and will not assist with getting a refunds or site fees back. My boss has continually asked for help from Russ, Sam and Joe, to no avail. We are customers also!

12 June 2023
Unprompted review
Rated 5 out of 5 stars

Iowa to near Canadian Border

This was a great service and it certainly saved me a great deal of time. For me to travel both ways and pick up this unit would have taken me 28 hours. Highly recommended as the communication and speed of delivery was very excellent.

7 June 2023

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