The staff were extremely helpful and friendly, The price for a locker was a fair price and location wise it was very easy to get to! Both my partner and I each had a locker with them and we were extre... See more
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I have been using Fox Self Storage since I moved to Bristol 9 years ago, renting units of various sizes, from very small for some extra storage to bigger ones fitting all my belongings between movin... See more
Company replied
We moved from another unit a few years ago as Fox was cheaper and closer to us and we've been with them ever since. Ali, Colin and Sue are all lovely and friendly and I always enjoy a quick chat with... See more
Company replied
It is clean and convenient. The working hours are a bit less, no flexibility. 6 day working only. I received a message that I do not need to serve any notice and when I vacated there were 22 days t... See more
Company replied
Company details
About Fox Self Storage Ltd - Bristol
Written by the company
Storage from the Professionals
At Fox Self Storage, we offer trusted storage solutions backed by 50 years of excellence, a 98% customer satisfaction rate, and over 4.2 million items safely stored. As a third-generation family business, we take pride in our friendly staff and outstanding customer service.
Personal & Business Storage
Whether you're moving home, decluttering, or managing business inventory, we provide flexible storage options tailored to your needs. Our units are ideal for individuals and companies alike, with access when you need it.
Secure & Accessible
Security is our priority. We've invested in advanced systems to ensure your belongings are protected, giving you peace of mind every step of the way.
Nationwide Coverage
With over 1,500 units across purpose-built facilities in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton, we’re proud to serve communities across the UK.
Visit Us
We also sell packing materials and welcome you to visit your local branch—our team will be happy to show you around and help you find the perfect storage solution.
Contact info
Albert Crescent, St Philips, BS2 0SU, Bristol, Bristol, United Kingdom
- 0117 300 7170
Fox Self Storage Ltd
4.6
Excellent
24 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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The staff were extremely helpful and…
The staff were extremely helpful and friendly, The price for a locker was a fair price and location wise it was very easy to get to! Both my partner and I each had a locker with them and we were extremely happy with the quality of the storage, the helpfulness of staff and the lockers themselves. I would highly recommend using Fox storage for your needs!
12 September 2026
Great place to use
Great place to use. Staff were very friendly. Big thank you to Alison who was great help!
3 September 2026
Reply from Fox Self Storage Ltd - Bristol
Thank you for your lovely review, Saadiyah.
We are delighted to hear that you received great customer service from Sue. We will be sure to pass your kind comments on to her.
Thank you for choosing Fox and for taking the time to share your feedback.
Reply from Fox Self Storage Ltd - Bristol
Thank you for your lovely review, Tanya.
We are delighted to hear that you found our service friendly and good value. Providing a professional service at a fair price is extremely important to us.
Thank you for choosing Fox and for taking the time to share your feedback.
This was all done over the phone and…
This was all done over the phone and online which I found very difficult. The staff in the Cwmbran office, Chloe in particular, were totally supportive and patient. They could not have been kinder.
10 June 2026
Reply from Fox Self Storage Ltd - Bristol
Thank you for your feedback, Barbara. We’re glad to hear that Chloe and the staff in the Cwmbran office were supportive and patient during your experience. If you have any more questions or need further assistance, please don’t hesitate to reach out.
Storage at Fox Bristol
Lovely staff at Fox Bristol, good access, nice size lockers 25sq ft.
9 June 2026
Reply from Fox Self Storage Ltd - Bristol
Thank you Jamie! It’s always nice to hear about our friendly staff and convenient facilities.
Great storage facilities
I have been using Fox Self Storage since I moved to Bristol 9 years ago, renting units of various sizes, from very small for some extra storage to bigger ones fitting all my belongings between movings. It has always been a smooth process, the team are really good and quick to reply to emails and units are clean and easy to access to.
I also got my deposit back very quickly after emptying my unit every time, which is a plus.
Definitely recommend !
15 April 2026
Reply from Fox Self Storage Ltd - Bristol
Peggy, thank you for your wonderful review and for your loyalty over the past 9 years. It means a great deal to know you have continued to trust Fox Self Storage through different stages and storage needs over the years.
We are delighted to hear the process has always been smooth, that the team have been responsive and helpful, and that you have found the units clean and easy to access. We are also pleased the return of your deposits has always been handled quickly and efficiently.
Thank you again for your continued support and recommendation. We truly appreciate it.
Nice people and straightforward place
Nice people and straightforward place. Very happy overall -
15 April 2026
Reply from Fox Self Storage Ltd - Bristol
Thank you for your kind words! We’re delighted to hear that you had a positive experience with us.
5 stars
5 stars. I would definitely recommend Fox Self Storage. I spoke with quite a few of their competitors and Fox came out on top for both price and customer service so im very happy with my choice. Alison and the team are a friendly bunch, they made the process incredibly easy and straightforward for me. Thanks for everything guys!
28 February 2026
Reply from Fox Self Storage Ltd - Bristol
Thank you for the great feedback, Mr Gabriel. We’re delighted to hear that after speaking with several options you chose Fox for both price and customer service. It’s also wonderful to know Alison and the team made everything easy and straightforward for you.
We really appreciate your recommendation and your kind words about the team. Thank you for choosing Fox Self Storage.
We moved from another unit a few years…
We moved from another unit a few years ago as Fox was cheaper and closer to us and we've been with them ever since. Ali, Colin and Sue are all lovely and friendly and I always enjoy a quick chat with them each time I visit. They have gone above and beyond to help me at times and their prices are very competitive so I wouldn't hesitate to recommend them.
28 February 2026
Unprompted review
Reply from Fox Self Storage Ltd - Bristol
Hi Becky,
Thank you for your continued support over the years. We’re so pleased you chose to move to us and have stayed with us ever since, that means a great deal.
Ali, Colin and Sue will be delighted to hear your kind words. They always aim to be helpful and approachable, so it’s lovely to know those quick chats and extra bits of support have made a difference.
We really appreciate your recommendation and your loyalty. Thanks again for taking the time to share your experience.
Fox Storage Bristol - great for our needs
Sue and the team are incredibly friendly and helpful. Made signing up and finding the right unit easy.
The units are so well kept, no damp, no danger to any of our belongings.
The units are perfect for our needs, long term storage. The hours might not suit everyone, but we didn't need 24hour access. The team made sure we had the right unit for our gear, helped us upgrade to bigger storage when needed.
23 February 2026
Reply from Fox Self Storage Ltd - Bristol
Thank you, Simon, for such a detailed and positive review.
It’s great to hear that Sue and the team made the sign-up process straightforward and helped you find the right unit for your needs, especially being able to upgrade smoothly when your storage requirements changed. We’re also pleased that you’ve found the units clean, dry and well maintained, as protecting our customers’ belongings is always a top priority.
Friendly team
Having known the Bristol team since the Easymove days we would recommend this friendly, resourceful (and patient) team for moving and storage. They have moved us several times over the years (and provided storage) and we would have no hesitation in recommending them to others.
31 July 2025
Reply from Fox Self Storage Ltd - Bristol
Thank you for your continued support over the years and for taking the time to share your recommendation. It means a great deal that you’ve trusted the Bristol team since the Easymove days for multiple moves and storage as well.
We’re pleased to hear you’ve found the team friendly, resourceful and patient throughout. Consistency and reliability are exactly what we aim to deliver every time.
Your recommendation is very much appreciated, and we look forward to assisting you again whenever you need us.
Every time I visit Fox
Every time I visit Fox, there is always a friendly atmosphere, they are always helpful.
28 January 2026
Reply from Fox Self Storage Ltd - Bristol
Thank you, Mike. We are pleased to hear that you always find a friendly atmosphere when you visit and that the team continue to be helpful. Your feedback is much appreciated, and we are very glad you chose Fox Self Storage.
I can’t recommend Fox Storage more…
I can’t recommend Fox Storage more highly. The staff have been so cooperative and helpful in every way. The spaces are clean dry and very easy to access. I wouldn’t use any other company.
28 January 2026
Reply from Fox Self Storage Ltd - Bristol
Thank you, Gillie. We are delighted to hear that you would recommend us so highly. It is wonderful to know that the team have been cooperative and helpful and that you found the storage spaces clean, dry and easy to access. Your kind words mean a great deal to us, and we are very glad you chose Fox Self Storage.
Very friendly competent and helpful…
Very friendly competent and helpful staff.
I have been coming to fox storage for around 7 years and this is this reason I’ve stayed with them! Also it’s a nice dry building and an easy to access space.
I was a bit unhappy with the change to the end of contract (before you could end it and not have to pay the whole month) apart from this there’s no complaints!
3 November 2025
Reply from Fox Self Storage Ltd - Bristol
Thank you for your kind words and for being a loyal customer for the past 7 years. We truly appreciate your feedback regarding the change to the end of contract policy. Our intention is to help customers manage their notice period more effectively. We are glad to hear you are satisfied with our friendly staff, the dry building, and the easy access. If you have any further questions or concerns, please feel free to reach out.
This is a great storage facility with…
This is a great storage facility with very helpful staff. Always immaculately clean and trolleys available , sensible pricing too.
5 November 2025
Reply from Fox Self Storage Ltd - Bristol
Thank you, Richard. We are so pleased to hear that you were happy with our storage facilities and the helpfulness of our staff. It is great to know you found everything clean, well equipped and fairly priced. Your kind feedback means a lot to us, and we are glad you chose Fox Self Storage.
Reply from Fox Self Storage Ltd - Bristol
Thank you very much Poly for your kind words. We are so pleased to hear that you were happy with the storage units, found our team lovely to deal with and felt our prices were fair. It was a pleasure to assist you and we really appreciate your feedback.
Helpful and friendly…
These guys are so helpful and friendly and made the whole process really easy and pleasant. Highly recommend.
3 November 2025
Reply from Fox Self Storage Ltd - Bristol
Thank you, Ms Kirsty. We are delighted to hear that you found our team so helpful and friendly and that they made the whole process easy and pleasant for you. Your high recommendation means a great deal to us, and we are very glad you chose Fox Self Storage.
clear
clear , straightforward , very helpful service for signing up , Better pricing , clean premises , clean dry unit . The friendly man on the desk is what made me give this the extra star. Thankyou
20 September 2025
Reply from Fox Self Storage Ltd - Bristol
Thank you, Barbara. We’re delighted to hear that you found the sign-up process clear and straightforward, and that you were pleased with the clean, dry facilities and competitive pricing. It’s wonderful to know that our team member at reception made such a positive impression – we’ll be sure to pass on your kind words. Thank you for choosing Fox Self Storage.
Neat and good parking
It is clean and convenient. The working hours are a bit less, no flexibility. 6 day working only.
I received a message that I do not need to serve any notice and when I vacated there were 22 days the space was vacant and did not get any refund. I think it would be best to pay weekly DD not monthly.
Overall the experience is good staff are pleasant.
13 October 2025
Reply from Fox Self Storage Ltd - Bristol
Thank you for your feedback, Chandra. We’re pleased to hear that you found our facilities clean, convenient and that our staff were pleasant. We’re sorry, however, that you were disappointed with the access hours and payment terms. Our opening times are set to balance customer access with on-site safety and staff availability, but we do regularly review them based on feedback. Regarding the billing cycle and notice period, we follow a monthly payment structure in line with our terms and conditions, though we appreciate your comments and will take them into consideration.
Thank you again for sharing your experience with Fox Self Storage, and we’re glad to know that overall you were happy with the service.
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