Fox Insure Reviews 

90
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Recently cancelled my policy, however I'm been inundated with arrears letter from the broker, attempts made numerous of times to different email addresses to fox insure to resolve this and no respons... See more

Rated 5 out of 5 stars

Exceptional Service from Laura at Fox Insure! I can’t thank Laura enough for all her help in finding the perfect insurance for my new business. From start to finish, she was professional, pati... See more

Company replied

Rated 5 out of 5 stars

Had my call with Laura Martin who went through the policy thoroughly and made sure I understood everything I was covered for. The whole process was seamless and reassuring knowing I'm completely cover... See more

Company replied

Rated 5 out of 5 stars

I have had the best experience arranging my insurance with Fox Insure. Laura was knowledgeable, friendly and helpful. She explained everything really well and stayed in touch throughout the process. I... See more

Company replied

Company details

  1. Health Insurance Agency

Written by the company

Brought to you exclusively by Fox Group, finding the right cover with Fox Insure doesn’t have to give you wrinkles. We’re uniquely placed as an industry-leading aesthetics pharmacy to understand your clinic and find the right aesthetics insurance for you. We arrange insurance that meets the needs of all aesthetic professionals. Our cover includes Medical Malpractice, Public and Product Liability, Clinic or Beauty Salon cover and Employers’ Liability. Our treatment cover includes dermal fillers, toxins, skin boosters, chemical peels and many more! At Fox Group, our focus is always on delivering the best service experience possible. So, with the launch of Fox Insure, we have positioned ourselves to deliver a unique 360 journey that has you covered for your clinic needs. Purchase products that are essential for your clinic, and have peace of mind that you have the right cover for your treatments with Fox Insure; we have the expertise and knowledge to help you find the right aesthetics insurance for your specific clinic needs. Our expert brokers are on hand offering expert advice and exceptional service to safeguard your business, employees, and reputation. Get in touch and the Fox Insure team will be happy to help! One Less Wrinkle. Protect With Fox.

Why Choose Fox?

Written by the company

We're Experts in the Aesthetics Industry
We work with 40,000+ aesthetics professionals. As experts within the industry, aesthetics is ingrained in our DNA. We know the products, and more importantly, we know your aesthetics insurance needs.
Supply & Insure in One Place
We deliver a 360-degree solution for your aesthetics insurance needs. Buy everything in one place to give you the peace of mind you need to know your treatments are covered.
First-Class Customer Service
Here at Fox Insure, we pride ourselves in putting our customers first. Our expert brokers are on hand to go the extra mile to help you find the best aesthetics insurance cover for your practice.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

90 reviews

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4.5

All reviews

(90)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Lack of communication

Recently cancelled my policy, however I'm been inundated with arrears letter from the broker, attempts made numerous of times to different email addresses to fox insure to resolve this and no response. Work commitments mean I'm unable to take/make phone calls during work hours, so im only able to communicate via email, so frustrating.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Service from Laura at Fox…

Exceptional Service from Laura at Fox Insure!

I can’t thank Laura enough for all her help in finding the perfect insurance for my new business. From start to finish, she was professional, patient, and genuinely cared about helping me get the right cover for my business. She explained everything clearly, made the process simple and stress-free, and went above and beyond to make sure I understood every detail.

It’s rare to find someone who’s not only knowledgeable but also kind and personable — Laura was both. I truly felt supported and in safe hands. I’d highly recommend her and Fox Insure to anyone starting a business or looking for reliable cover.

Thank you, Laura — you’ve been amazing and made a huge difference! 🌟

9 October 2025
Unprompted review
Fox Insure logo

Reply from Fox Insure

Hi Becky,
Thank you so much for taking the time to share your experience. Your kind words and positive feedback are greatly appreciated. Wishing you all the best with the launch of your business!

Kind regards,
Laura, Fox Insure

Rated 5 out of 5 stars

Laura was so helpful

Had a phone call with Laura who helped me discuss and get an insurance plan in place. Was ever so helpful and constantly was able to support and answer any questions

14 July 2025
Unprompted review
Fox Insure logo

Reply from Fox Insure

Thank you so much for taking the time to share your experience! Your positive feedback is greatly appreciated.

Best wishes,
Laura, Fox Insure

Rated 5 out of 5 stars

A very great experience with Laura

A very great experience with Laura. She was efficient and very responsive

18 July 2025
Unprompted review
Fox Insure logo

Reply from Fox Insure

Thank you so much for taking the time to share your experience! Your positive feedback is greatly appreciated.

Best wishes,
Laura, Fox Insure

Rated 5 out of 5 stars

Excellent customer services and support

I recently had a small issue completing my application with Fox Insure, but I have to say the support I received was outstanding. Laura was absolutely amazing throughout the entire process. She kept me regularly updated, responded quickly and clearly to all my queries, and went above and beyond to make sure the issue was resolved smoothly. Her professionalism and dedication made what could have been a frustrating experience so much easier. Huge thanks to Laura and the Fox Insure team for the excellent service!

23 June 2025
Unprompted review
Fox Insure logo

Reply from Fox Insure

Thank you so much for taking the time to share your experience! Your positive feedback is greatly appreciated.

Best wishes,
Laura, Fox Insure

Rated 5 out of 5 stars

Laura was absolutely amazing

Laura was absolutely amazing . She walked me through every step . I had been with my other insurer for 6 years , but changing was a no brainer .
Fantastic service from Laura

11 April 2025
Fox Insure logo

Reply from Fox Insure

Thank you so much for taking the time to share your experience! Your positive feedback is greatly appreciated.

Best wishes,
Laura, Fox Insure

Rated 1 out of 5 stars

Unable to cancel insurance policy

Have an aesthetics insurance with Fox insure since Jan 2025. Been trying to cancel my insurance policy for the past 6 days with no success to date. The policy states that the policy can be cancelled at any point during the term for a pro rata refund. It was pretty easy to take the money to set up the policy but no I have had to file a complaint and may have the go the FCA. Terrible experience, avoid.

28 March 2025
Unprompted review
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Reply from Fox Insure

Good morning,

We are very sorry you feel this way about your experience. Please do allow us to explain the timeframe you are referring to.

Following all correct processes, we began the cancellation process with you within the first 15 minutes of your initial email request. We do completely appreciate that there was a slight delay in obtaining the return premium information from the insurers; and subsequently, the outstanding figures from the finance provider, so we can only apologise that it is not an immediate process. Also, all parties involved are closed over the weekends, so no action could have been taken during these few days.

As soon as we were in receipt of the return information, we provided it to you and upon your confirmation to proceed with the cancellation, we had the cancellation request back-dated to your initial request date, so you were not at any disadvantage.

Our team manager has been regularly communicating with you since to help resolve the issue and you will receive the refund that is due to you very soon (this will come directly from your finance provider).

We pride ourselves on our service; as backed up by our many 5-star reviews, so again, we apologise if you feel like you had a bad experience. Please do not hesitate to contact us if we can be of further assistance going forward; our team are available Monday-Friday and will always do our best to help our customers as much as we can.

Kind regards,
Fox Insure

Rated 5 out of 5 stars

Great customer service

Great customer service, very thorough and provided me all the information I needed in order to make the correct choice for my business.

25 March 2025
Fox Insure logo

Reply from Fox Insure

Thank you so much for taking the time to share your experience! Your positive feedback is greatly appreciated.

Best wishes,
Laura, Fox Insure

Rated 5 out of 5 stars

Really great customer service from…

Really great customer service from Janine, was very helpful and able to answer questions quickly. She also offered for me to speak to one of her colleagues from another department when I had a question about another area of fox. Would highly recommend.

27 March 2025
Unprompted review
Fox Insure logo

Reply from Fox Insure

Thank you so much for taking the time to share your experience! Your positive feedback is greatly appreciated.

Best wishes,
Laura, Fox Insure

Rated 5 out of 5 stars

Great experience

Quick response from my enquiry. I spoke with Laura who is lovely. Very professional but also friendly and polite, she made sure I understood everything about my policy and answered any questions I had. Laura kept in contact to update me until my policy was confirmed.

21 March 2025
Fox Insure logo

Reply from Fox Insure

Thank you so much for taking the time to share your experience! Your positive feedback is greatly appreciated.

Best wishes,
Laura, Fox Insure

Rated 5 out of 5 stars

Excellent experience from start to…

Excellent experience from start to finish. Laura was very informative and professional and made the application seamless
Highly recommend.

17 February 2025
Fox Insure logo

Reply from Fox Insure

Thank you so much for taking the time to share your experience! Your positive feedback is greatly appreciated.

Best wishes,
Laura, Fox Insure

Rated 5 out of 5 stars

Laura supported me through obtaining my…

Laura supported me through obtaining my insurance, Laura was kind and professional and I felt well informed throughout

18 February 2025
Fox Insure logo

Reply from Fox Insure

Thank you so much for taking the time to share your experience! Your positive feedback is greatly appreciated.

Best wishes,
Laura, Fox Insure

Rated 5 out of 5 stars

Speed, efficiency & professionalism won my custom!

First time customer. My journey through the process was handled by a very efficient, professional team (Laura M in particular) dealt with my quote well with confident, friendly, personal service and followed up so quickly that she literally managed to secure my custom right from the clutches of a competitor (Broker) despite the opposition presenting me with the same quote and policy (underwriter/provider) days earlier. A job well done!

13 February 2025
Fox Insure logo

Reply from Fox Insure

Thank you so much for taking the time to share your experience! Your positive feedback is greatly appreciated.

Best wishes,
Laura, Fox Insure

Rated 5 out of 5 stars

I have recently took insurance out with…

I have recently took insurance out with fox insurance, costumer service was spot on, Laura helped me with everything I need to know and explained things in detail and made it very easy for me to complete the process. Thank you Laura you was wonderful x

6 February 2025
Unprompted review
Fox Insure logo

Reply from Fox Insure

Thank you so much for taking the time to share your experience! Your positive feedback is greatly appreciated.

Best wishes,
Laura, Fox Insure

Rated 5 out of 5 stars

Well what a quick and easy process from…

Well what a quick and easy process from initial enquiry i set a convenient time for a call went through some initial questions I received a quote and I was happy to progress with much easier then other company’s I must say Laura Martin who was dealing with my enquiry was a legend made it as easy as it should be I understood all information and answered any of my questions so fox Pharma and insurance Laura Martin is an asset to your company keep this service up

31 January 2025
Unprompted review
Fox Insure logo

Reply from Fox Insure

Thank you so much for taking the time to share your experience! Your positive feedback is greatly appreciated.

Best wishes,
Laura, Fox Insure

Rated 5 out of 5 stars

I have just taken a policy out with…

I have just taken a policy out with Fox.
Laura M was lovely and made the process easy. Great communication which instills confidence in the company. I buy my supplies from Fox anyway so am happy that everything is in one place

28 January 2025
Unprompted review
Fox Insure logo

Reply from Fox Insure

Thank you so much for taking the time to share your experience! Your positive feedback is greatly appreciated.

Best wishes,
Laura, Fox Insure

Rated 5 out of 5 stars

New Policy

I have recently taken out a policy with fox insure and the customer service was brilliant. I spoke to Janice on the phone and over email, she was very nice, answered queries quickly and gave me all the information I needed.

29 January 2025
Unprompted review
Fox Insure logo

Reply from Fox Insure

Thank you so much for taking the time to share your experience! Your positive feedback is greatly appreciated.

Best wishes,
Laura, Fox Insure

Rated 5 out of 5 stars

My consultant Laura was amazing .very…

My consultant Laura was amazing .very friendly.talked me through all the stages as I'm new to all this.

24 January 2025
Fox Insure logo

Reply from Fox Insure

Thank you so much for taking the time to share your experience! Your positive feedback is greatly appreciated.

Best wishes,
Laura, Fox Insure

Rated 5 out of 5 stars

Helpful company and informative

Helpful company and informative. Great for starting my aesthetics business. Laura was very helpful

17 December 2024
Fox Insure logo

Reply from Fox Insure

Thank you so much for taking the time to share your experience! Your positive feedback is greatly appreciated.

Best wishes,
Laura, Fox Insure

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