Forward Carers Reviews 

156
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Anne Barnes came to our parent carer support group to talk about Forward Carers and Carers Rights. We had 19 parents attend and all found the information delivered very useful and informative. Anne's... See more

Rated 5 out of 5 stars

I was starting to struggle,feeling totally overwhelmed, dealing with my Fathers worsening health. And to find out and talk with someone who understands and wants to help me made my worries lighten.... See more

Rated 5 out of 5 stars

Forward Carers have honestly restored my faith in human nature. I care for my physically disabled husband. I can honestly say that it’s the most physically and mentally exhausting thing I’ve ever done... See more

Rated 5 out of 5 stars

Have used these for various reasons but recently for an updated carers assessment & it was probably one of the nicest chats I've ever had. She was empathetic & funny & provided some really useful info... See more

Company details

  1. Non-Profit Organization
  2. also in
  3. Social Services Organization
  4. Social Welfare Center

Written by the company

Forward Carers is a West Midlands based carer support service, here to make a real difference to the lives of people caring for an elderly frail, sick or disabled family member. Our aim is simple – to improve the physical and mental wellbeing of carers, young and old, including parent carers, so that families stay healthier and happier together, for longer.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

156 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(156)

14 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, friendly and helpful. I was signposted to organisations that could be of help and support.

13 March 2022
Rated 5 out of 5 stars

My experience on the Virtual Dementia…

My experience on the Virtual Dementia Tour Bus was an experience out of this world which I think that every human being should experience. It gives you a whole new outlook on how people with dementia see, hear and act and as to why they do the things they do.
The talk/presentation afterwards was also exceptional. The whole experience can be described as - ' Wow ! ' and ' mind blowing '. I would definitely recommend everyone to go on it and would love to experience it again if given the opportunity.

23 October 2021
Unprompted review
Forward Carers logo

Reply from Forward Carers

Hello and thank you for taking the time to leave us such positive feedback, this insight reminds us why we are always trying to look for ways we can support people like yourself to navigate better when caring for a loved one.
Thank you for coming along on the day.

Rated 5 out of 5 stars

I am very happy to be a member of such…

I am very happy to be a member of such a wonderful support service. And won't hesitate to ask for advice and support whenever I need to, as a Carer to my husband who has an Alzheimer condition.

Thank you so much for your valued support to us Carers.

20 July 2021
Forward Carers logo

Reply from Forward Carers

Hello and thank you for the taking the time to leave such valued feedback, this is so important to us.

Rated 3 out of 5 stars

Free buses

I’ve gave it a three has haven’t had it long n only used it for free bus x

11 July 2021
Forward Carers logo

Reply from Forward Carers

Hello, thank you for leaving your review, I hope you have enjoyed using the card and found lots of benefits.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, received my carers card and landyard within three days instead of 10 just in time to take the cared for to Mexican night party outdoors, only allowed 2 tickets per household but due to the fact I’m a carer and can prove it can get one extra for the cared for and at least can wear my carers card to prove I’m a carer and not be questioned. Poor young man really excited as been locked up for nearly a year because he was vulnerable. Thank you.

26 June 2021
Forward Carers logo

Reply from Forward Carers

Thank you Yvonne for taking the time to feedback this to us, it is so wonderful to read and I am so glad we managed to get this to you so quickly. Please do keep in touch we look forward to hearing how you get on.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look