Forward Carers Reviews 

156
•
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Anne Barnes came to our parent carer support group to talk about Forward Carers and Carers Rights. We had 19 parents attend and all found the information delivered very useful and informative. Anne's... See more

Rated 5 out of 5 stars

I was starting to struggle,feeling totally overwhelmed, dealing with my Fathers worsening health. And to find out and talk with someone who understands and wants to help me made my worries lighten.... See more

Rated 5 out of 5 stars

Forward Carers have honestly restored my faith in human nature. I care for my physically disabled husband. I can honestly say that it’s the most physically and mentally exhausting thing I’ve ever done... See more

Rated 5 out of 5 stars

Have used these for various reasons but recently for an updated carers assessment & it was probably one of the nicest chats I've ever had. She was empathetic & funny & provided some really useful info... See more

Company details

  1. Non-Profit Organization
  2. also in
  3. Social Services Organization
  4. Social Welfare Center

Written by the company

Forward Carers is a West Midlands based carer support service, here to make a real difference to the lives of people caring for an elderly frail, sick or disabled family member. Our aim is simple – to improve the physical and mental wellbeing of carers, young and old, including parent carers, so that families stay healthier and happier together, for longer.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

156 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(156)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing

The quality is outstanding,

5 April 2023
Forward Carers logo

Reply from Forward Carers

Thank you for taking the time to review our service, we are pleased to read you are happy

Rated 5 out of 5 stars

As im new to this kind of thing I didnt…

As im new to this kind of thing I didnt know how things worked and what is available.I gained alot of knowledge about being a carer .

21 March 2023
Forward Carers logo

Reply from Forward Carers

Thank you for taking the time to review our service, I am glad you have found it useful

Rated 3 out of 5 stars

Waited a week to get email regarding…

Waited a week to get email regarding extra carer who should also get a card

19 February 2023
Forward Carers logo

Reply from Forward Carers

Thank you for taking the time to review our service, I am sorry we didn't meet your expectations this time, but we will take your feedback onboard and look to improve the service moving forward.

Rated 3 out of 5 stars

Carers Event

I enjoyed my self. Very informative. I just think there should have been a few more stalls. I felt that the seminars (talks) especially the CAB Law lady was not very on the ball, she kept on stalling and stopping

22 November 2022
Rated 5 out of 5 stars

forward carers

Have used these for various reasons but recently for an updated carers assessment & it was probably one of the nicest chats I've ever had. She was empathetic & funny & provided some really useful information. I love this group & would advise anyone to use it.

21 October 2022
Rated 5 out of 5 stars

Professional and great experience

Since registering with yourselves. I have had the utmost respect for everyone that I have spoken to. They have always given me good advice, and steered me in the right direction, even if it has nothing to do with your company direct. I am glad that I am customer of this organisation, and would recommend it to anyone. Thanks again for all your support.

15 September 2022
Rated 5 out of 5 stars

Carer's Card

Used service to request ID card for a group member which I received promptly- I was kept up to date with email notification of when I would receive this- much appreciated thanks again.
Kind regards

9 September 2022

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