Fortunatepaws Reviews 224

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Our 40kg boy had double ACL surgery we were already giving him hemp oil (due to a shoulder limp), compared to other dogs in rehab, he recovered twice as fast. We decided to keep giving it to him perma... See more

Rated 4 out of 5 stars

Quick delivery, product is working on calming our dogs and relieving some joint pain. Dogs are displaying better movement and overall general happiness. One thing that could be improved is the eye... See more

Rated 5 out of 5 stars

We ordered the Simply Seaweed via regular post and it arrived three days later so really happy with our second purchase from Fortune Paws! The free samples that arrived with both orders was the ici... See more

Rated 5 out of 5 stars

I cannot recommend fortunate paws enough! Not only are their products amazing - the hemp seed oil, the hemp seed oil treats, the paw balm and the meal toppers, but Monica and Mark are absolutely lov... See more

Company details

  1. #5 of 12 best companies in Pet Supply Store

Written by the company

Providing quality products for your pets quality of life. We care about you and your pet, which is why we always keep our costs low and pride ourselves on our customer service. If you have a question, get in touch, we are always willing to help where we can.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

224 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fiona

Thank you Fortunatepaws for your friendly service.
My order is always delivered promptly and so very well packed.

6 June 2022
Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service

My order arrived in a timely fashion, so I was very pleased with that in the current climate of Covid setbacks.
It was easy to purchase what I needed to get free shipping, another wonderful incentive.
Very satisfied customer 😊

2 June 2022
Rated 5 out of 5 stars

VON ARMSTRONG

Hi, I have nothing negative to say. No issue with delivery.
The pamphlets about the product were great and the sample was a lovely extra.

I'm just hoping this product will help my ol girl, as I will not consider surgery at this stage of her life. Just wanting to give her better quality of life.

4 May 2022
Rated 4 out of 5 stars

Quick delivery

Quick delivery, product is working on calming our dogs and relieving some joint pain. Dogs are displaying better movement and overall general happiness.
One thing that could be improved is the eye dropper - can really only ever get 1/3 of a dropper full even from a full bottle.

Overall happy, will reorder.

2 May 2022
Rated 5 out of 5 stars

Love the Product

I have recently moved and my two small dogs became extremely anxious
I ordered two bottles of the hemp oil and I am pleased to be noticing very positive signs with both dogs becoming much more settled within themselves
I initially got medication from the vet Not only was it very expensive but I don’t feel it had the results that this more natural product has
Also I initially ordered two bottles and paid full price I received an email shortly after placing my order advising that I would receive a small refund as two bottles were cheaper when purchased together
Very impressive

3 March 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look