Our 40kg boy had double ACL surgery we were already giving him hemp oil (due to a shoulder limp), compared to other dogs in rehab, he recovered twice as fast. We decided to keep giving it to him perma... See more
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See what reviewers are saying
Quick delivery, product is working on calming our dogs and relieving some joint pain. Dogs are displaying better movement and overall general happiness. One thing that could be improved is the eye... See more
We ordered the Simply Seaweed via regular post and it arrived three days later so really happy with our second purchase from Fortune Paws! The free samples that arrived with both orders was the ici... See more
I cannot recommend fortunate paws enough! Not only are their products amazing - the hemp seed oil, the hemp seed oil treats, the paw balm and the meal toppers, but Monica and Mark are absolutely lov... See more
Company details
- #5 of 12 best companies in Pet Supply Store
Written by the company
Providing quality products for your pets quality of life. We care about you and your pet, which is why we always keep our costs low and pride ourselves on our customer service. If you have a question, get in touch, we are always willing to help where we can.
Contact info
Australia
- fortunatepaws.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Fiona
Thank you Fortunatepaws for your friendly service.
My order is always delivered promptly and so very well packed.
Great personalised service and delivery…
Great personalised service and delivery was quick👍👍👍
Excellent Customer Service
Excellent Customer Service
My order arrived in a timely fashion, so I was very pleased with that in the current climate of Covid setbacks.
It was easy to purchase what I needed to get free shipping, another wonderful incentive.
Very satisfied customer 😊
Very happy with product and service
VON ARMSTRONG
Hi, I have nothing negative to say. No issue with delivery.
The pamphlets about the product were great and the sample was a lovely extra.
I'm just hoping this product will help my ol girl, as I will not consider surgery at this stage of her life. Just wanting to give her better quality of life.
Great products and service
Brilliant service
Brilliant service. I placed my order on a Friday, paid for express post and my package was delivered Monday lunchtime.
Quick delivery
Quick delivery, product is working on calming our dogs and relieving some joint pain. Dogs are displaying better movement and overall general happiness.
One thing that could be improved is the eye dropper - can really only ever get 1/3 of a dropper full even from a full bottle.
Overall happy, will reorder.
Great service and quick postage to…
Great service and quick postage to Victoria. And thank you for the free gift
I have only just started using it
I have only just started using it, so far good and quick delivery very happy now that my dog has been on the oil for a while now her skin is improving thank you
I bought the product for my daughters…
I bought the product for my daughters dog
She tells me his skin is much better
Delighted with the fast
Delighted with the fast, no fuss service. Will keep ordering from Fortunatepaws. Thank you
An amazing gift for my dogs
This is an amazing gift for my dogs. My 15 year old arthritic dog with Cushing’s syndrome continues to lead a quality life thanks to this oil.
Very pleased with this product
Very pleased with this product. It has helped my beagle improving his ability to go for his walks again. He’s not suffering with pain in his hips and struggling to get up after laying down.
Love the Product
I have recently moved and my two small dogs became extremely anxious
I ordered two bottles of the hemp oil and I am pleased to be noticing very positive signs with both dogs becoming much more settled within themselves
I initially got medication from the vet Not only was it very expensive but I don’t feel it had the results that this more natural product has
Also I initially ordered two bottles and paid full price I received an email shortly after placing my order advising that I would receive a small refund as two bottles were cheaper when purchased together
Very impressive
Great service and happy pooch
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